Experiences with SELLING to Bag Borrow or Steal

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I am so happy that they sent you your check- I am sure that they are busy and there is bound to be one or two bad experiences, so I think the best test of character is how they solve the problem:graucho:

I would like to provide the latest update. I wrote to Avelle to launch an official complain about my case. Erin responded to my email, apologizing for the long delay and lack of information. she said my "submission seems to have slipped through the cracks". They sent me the check immediately, Dave Martin from the company also gave me a call to apologize for the long delay. I received the check today, already went to the bank to deposit it. Hopefully it will clear smoothely.

I must say Erin and Dave were very fast in responding to my complain and resolving the problem. Due to their fast response, my confidence in Avelle/BBOS is restored, and would say that I would do business with them again in the future.

Thank you everyone for listening and for sharing the info.
 
I had a bag that was new, with tags still attached. I had everything but the receipt. I included lots of detailed pictures. It retailed for $999. They offered me $150.
 
I had a bag that was new, with tags still attached. I had everything but the receipt. I included lots of detailed pictures. It retailed for $999. They offered me $150.

that is what they offered me as well on a 995 dollar purse. My Coach purses was just an insult. It's ok I understand they are a business but I felt insulted.
 
Has anyone tried this? Has anyone received a better offer?

I have, just once. They came up quite a bit. When I asked why the discrepancy, they told me because they have several employees working quotes, and it depends on who's doing the quoting at the time. I have another bag in today for a second quote - hopefully it's higher. I'll let you know. :D
 
I have, just once. They came up quite a bit. When I asked why the discrepancy, they told me because they have several employees working quotes, and it depends on who's doing the quoting at the time. I have another bag in today for a second quote - hopefully it's higher. I'll let you know. :D

Thanks. I just went on their website and saw my bag that I sold to them. It sold already and their price was :nuts:. I can't believe that they sold it so fast.

How do you contact them, regarding getting a second quote? TIA.
 
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Just resubmitted an item and they came back with the exact same offer. I even added more pictures and suggested an offer range given that the previous offer was for less than 15% of retail (for a brand new item), but no luck.

Better luck to you CoachGirlJami!
 
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