Experience with Chanel refurbishing/repair

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#1,382
mmaya said:
I am sorry I did not take it to leather surgeon I sent to Chanel Spa and they informed me not use anyone else for my handbag repairs, bc then in the future they would not repair anything on my bag because someone else repaired it.

So basically the repair done at Chanel Spa didnt impress me.. the Gold on the lock started peeling after 3 months and there where obvious black patches of paint all over the bag they did not even bother polishing or blending it in.

I have heard good things about leather surgeons all over youtube and this purse forum. If you do not care about Chanel rejecting your bag for repair in the future then go ahead with this company.. They maybe better than Chanel.

I know from my own research that Chanel out sources their handbag repairs to this company and various others.

Good Luck
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At least for now, Chanel Spa = Leather Surgeons
unless your bag is one of the unfortunate few that ends up in the guinea pig batch.
 
#1,383
My dark red patent jumbo was purchased in July 2014 at Chanel Boutique. I only used it for a few times after I bought it. But recently I notice that there are some cracks on the leather stripe and one at the side of the bag. I am not sure if those cracks were there before I bought it. Anyway, do you guys think that I should send it to Chanel to fix them in case that they may spread into bigger cracks in the future? Is Chanel be able to fix cracks like this on patent leather? If I take it to Chanel for repair, they will charge me, right? Since it is more than a year from the date I purchased it...... This is my first Chanel...... It is heartbreaking to see it cracks especially I have been so careful when I use it...... May be I should choose lambskin or caviar at the beginning......
 

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#1,385
ImageUploadedByPurseForum1445265498.084284.jpgcan someone please tell me what's going on with the leather? I bought mine 2 months ago in rue cambon and havent got the chance to use it yet ! I feel so upset with the quality of the bag. [emoji30]
 
#1,390
Hi dear: well I can recommend to try on Leatherpros.us
or just goggle it
I have done refinishing black double flap, they did a great job
Before I was looking for a professional leather care and just goggle refinishing vintage Chanel bag and it refers to me.
Just tried and wow they really do amazing great job.
 
#1,391
Hi dear Xactreality, to me look the stitches are gone on the part are you talking about.
If so try to this amazing repair place a found online they did a nice job perhaps they can help, leather pros.us
 
#1,392
Hi Ladies, do you know how long it usually takes for a Jumbo to get refurbished? I sent mine back to Saks on early September and waited for 10 weeks. My SA told me it usually takes 8 weeks, but may take longer for classics. I called the store and they kept saying they would let me know when it arrived. I missed my bag a lot. Any experience would be very appreciated. Thanks.
 
#1,393
CindyCai said:
Hi Ladies, do you know how long it usually takes for a Jumbo to get refurbished? I sent mine back to Saks on early September and waited for 10 weeks. My SA told me it usually takes 8 weeks, but may take longer for classics. I called the store and they kept saying they would let me know when it arrived. I missed my bag a lot. Any experience would be very appreciated. Thanks.
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i think it varies based on what's getting done, the backlog the company has, where it was sent for repair, etc. i had one bag (redye) take 3 weeks, and my classic for more intense repairs/refurb took 9 weeks.
 
#1,395
Hi all. I bought two new to me bags that definitely need some Chanel love. I confess I don't know how old they are so if I post pictures maybe someone can tell me if they are "new" enough for them to take them
 
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