Experience with Chanel refurbishing/repair

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#1,367
I had a single flap jumbo refurbished by leather surgeons and it has come back much much better as well as a lizard perfect edge that an SA recommend I use Angelius spray on and it damaged the color on the flap. It came back as good as new[emoji7] they are really very nice people I started by emailing pictures to them. Either him or Cory got back to me with what they recommend and price estimates. They will also tell you whether they need to work on the hardware and will advise if that is necessary and that is usually a little more. They work on Hermes and Chanel mostly. In fact I think before Chanel became stricter with its rules Chanel stores were also directly sending him stuff to do but I'm not sure of that. A Chanel store also recommended Leather Surgeons and he is definitely worth what you pay him. Also he will not recommend anything that is not necessary. He is my go to person from now on.
 
#1,368
How is their turn around time on correspondence as well as work?
I sent an inquiry last week through their website and still have not heard back.
I plan to follow up by phone but wanted to get thoughts - thanks!
PS I've had work done previously through Rago Bros. and was pleased, comparisons?
 
#1,371
zaraha said:
So if we get our bags refurbish by 3rd party doesn't that void the Chanel warranty? I'm a bit confused, If I understood this correctly Chanel warranty only last first 5 years.
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My SA advised me that if Chanel Spa inspects the bag and its been repaired before by another repair company they won't touch it. I know I sent my Vintage XL Maxi ( I already sold it) and it came back ok and they charged me 290 dollars. I was not impressed by the repair and decided to sell.
 
#1,372
mmaya said:
My SA advised me that if Chanel Spa inspects the bag and its been repaired before by another repair company they won't touch it. I know I sent my Vintage XL Maxi ( I already sold it) and it came back ok and they charged me 290 dollars. I was not impressed by the repair and decided to sell.
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Did you send the bag to leather surgeons for the repair? What kind of work was done on it? I need to just have the leather on my vintage half moon spruced up on the outside and inner flap, the red lining is still in great shape.
 
#1,373
travelluver said:
Did you send the bag to leather surgeons for the repair? What kind of work was done on it? I need to just have the leather on my vintage half moon spruced up on the outside and inner flap, the red lining is still in great shape.
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I am sorry I did not take it to leather surgeon I sent to Chanel Spa and they informed me not use anyone else for my handbag repairs, bc then in the future they would not repair anything on my bag because someone else repaired it.

So basically the repair done at Chanel Spa didnt impress me.. the Gold on the lock started peeling after 3 months and there where obvious black patches of paint all over the bag they did not even bother polishing or blending it in.

I have heard good things about leather surgeons all over youtube and this purse forum. If you do not care about Chanel rejecting your bag for repair in the future then go ahead with this company.. They maybe better than Chanel.

I know from my own research that Chanel out sources their handbag repairs to this company and various others.

Good Luck
 
#1,374
Hello!

I posted this before but didn't get any response.. I hope someone now with some knowledge or similar experience can chime in 🌹
While I'm enjoying my new to me mini flap to the maximum, i was just wondering is this small issue repairable? Will get worse?

If you take a look at the buttom of the bag you'll see fraying of threads.. My concern is that its generalized on the bag and not confined to one area so im not sure how this could be repaired?

Thoughts are much appreciated :)
 

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#1,376
There have been a few other posts from TPF'ers concerned about fraying threads , most of which seem very minor. These few threads you have photographed don't look like anything to worry about. I would carefully take a small scissor and snip them off, or take into the boutique you purchased it from and ask them to do it. The thread and stitching still look intact.
 
#1,377
gail13 said:
There have been a few other posts from TPF'ers concerned about fraying threads , most of which seem very minor. These few threads you have photographed don't look like anything to worry about. I would carefully take a small scissor and snip them off, or take into the boutique you purchased it from and ask them to do it. The thread and stitching still look intact.
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Thank you for the reply :)

I am just worried that it might keep on fraying or get worse? Is it normal since the bag is 10 years old?
 
#1,378
xactreality said:
Thank you for the reply :)

I am just worried that it might keep on fraying or get worse? Is it normal since the bag is 10 years old?
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OMG it's 10 years old!!!! The bag looks new! Did you see the thread about Chanel soon if not already, not taking in repairs on bags more than 5 years old? You may want to try to take in right away to see if it needs anything else before it's too late.
 
#1,379
gail13 said:
OMG it's 10 years old!!!! The bag looks new! Did you see the thread about Chanel soon if not already, not taking in repairs on bags more than 5 years old? You may want to try to take in right away to see if it needs anything else before it's too late.
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It is new to me and in a very good condition except these frayed stitches all over and minor wear on corners..

You think I should take it? I thought about it but figured they will tell me there is nothing to repair as all is minor..
 
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