Experience with Chanel refurbishing/repair

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#1,337
Hi ladies. I have a mini lambskin that creased at the bottom of the bag. Has anyone had this issue and how did you fix it? Stuffing it for weeks? Or should I send it back to Chanel for repair. Please help.
 
#1,340
G&G100 said:
Hi there
I just ordered my first Chanel and I guess a little piece of leather on the strap is undone. Seller told me to take it to Chanel and they will fix it. How much is this going to cost though? And I've been hearing that it takes super long?

http://lust4labels.com/index.php?route=product/product&path=63&product_id=325
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Hello :) I think it may depend on where you are but time wise I have taken two items into Chanel in London one a stitching issue, one a faulty strap and they took 10 days for one, three weeks for the other, so not long at all!
Cost wise I can't really help I'm afraid as both of mine were less than a year old and were free of charge.
You'd probably be best off giving your local boutique a call and asking them.
Hope that helps!
 
#1,342
Hi ladies
I bought my first vintage lamb piece and it is overall in good condition. However the corners are a little grubby and the brass zip is tarnished. I am in the UK and Chanel Uk does not take in vintage bags for a spa. Has anyone send out lamb bags to any of the handbags spa's in the UK? The lamb is very tactile and lovely and don't want to get it back all dried up
Also, any ideas how to clean the brass zip?
 
#1,345
blackbear2126 said:
hello does anyone know will Chanel boutique or Chanel at nordstrom will fix a preloved jacket? thanks
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Chanel will do pretty much any repair/alteration you can think of. Expensive, but good quality and no age limit (as far as I know). I once had a hole on a preloved cardigan rewoven for around $60 +$25 shipping. It was returned to me like-new, with a Chanel hanger, garment bag, and box.


You can take it to Nordstrom as well, but the quality of their alterations department varies A LOT. Not sure I'd trust them with Chanel.
 
#1,346
ValleyO said:
Chanel will do pretty much any repair/alteration you can think of. Expensive, but good quality and no age limit (as far as I know). I once had a hole on a preloved cardigan rewoven for around $60 +$25 shipping. It was returned to me like-new, with a Chanel hanger, garment bag, and box.


You can take it to Nordstrom as well, but the quality of their alterations department varies A LOT. Not sure I'd trust them with Chanel.
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Thank you so much for the insight! so do I just call Chanel boutique in USA ( the one near me is at SFO) and just told them I'd like to re-weave a tiny spot on my jacket? if they asked me where did I buy it? should I just say from Chanel then? because last time when I want to send one of my preloved bag in, they asked where I get it and I told them it is a preloved bag and I got from online then Chanel boutique at SFO told me they won't take it in for repair. :/
 
#1,347
blackbear2126 said:
Thank you so much for the insight! so do I just call Chanel boutique in USA ( the one near me is at SFO) and just told them I'd like to re-weave a tiny spot on my jacket? if they asked me where did I buy it? should I just say from Chanel then? because last time when I want to send one of my preloved bag in, they asked where I get it and I told them it is a preloved bag and I got from online then Chanel boutique at SFO told me they won't take it in for repair. :/
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You'll have to bring it to the store so the alterations department can assess the jacket. I doubt they'll ask you where you bought it, but you could always say it was a gift from your friend/sister/mom. They can look up the purchase history under your name, so I probably wouldn't claim I bought it from a Chanel boutique.
 
#1,348
ValleyO said:
You'll have to bring it to the store so the alterations department can assess the jacket. I doubt they'll ask you where you bought it, but you could always say it was a gift from your friend/sister/mom. They can look up the purchase history under your name, so I probably wouldn't claim I bought it from a Chanel boutique.
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first of all, I just really wanna thank you for your help. unfortunately there is no Chanel boutique near me. so my only option will be mail it to the boutique. I guess I will give them a call to se will they take it in over mailing :/
 
#1,349
Hi Ladies, is there anyone here that got Chanel to refinish Metallic Calfskin lately? I searched the forum but can only find older posts, and it seems that Metallic leather are more difficult to repair.

I have a Reissue in Dark Brown Metallic Calfskin, and as is common with this material, the glaze has worn off in some corners...leaving it bald. Kind of.
I've taken this bag to Chanel in Singapore (where I live), they said they don't provide any repair service. I've also brought it to Paris boutique (Montaigne) and the SA said they can't do anything to wear and tear. A couple of my local leather repair shop also said there's nothing to be done.

If there's anyone who had similar work done lately, can you please share where it was done and how's the result? Thank you!

P.S. I've contacted Leather Surgeon but they haven't replied back yet.
 
#1,350
ValleyO said:
Chanel will do pretty much any repair/alteration you can think of. Expensive, but good quality and no age limit (as far as I know). I once had a hole on a preloved cardigan rewoven for around $60 +$25 shipping.
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I was wondering if this is applicable with tweed flap bag? Since it has leather lining...
Not that the bag has developed a hole, but just in case.
 
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