Experience with Chanel refurbishing/repair
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Heyy guys!
Not sure this is the thread for this question (my bad if it isn't)
But I just bought a Chanel Timeless M in Caviar and I feel the CC lock is a bit loose, is this normal or is it meant to be stiff?
Thank you girls!!
Not sure this is the thread for this question (my bad if it isn't)
But I just bought a Chanel Timeless M in Caviar and I feel the CC lock is a bit loose, is this normal or is it meant to be stiff?
Thank you girls!!
I have a few vintage handbags, left to me by a dear family friend.
One of my favorites is a tiny red Chanel bag. I am sure it is authentic, (she was from France and had quite exquisite taste) but I have no way of being certain. There is no hologram or authenticity card that I know of. The issue is with the chain, the interlacing leather is coming undone. I worked it back into the chain the best that I could, and it's not in use for fear of furthering the damage. I'm not sure if that's a red flag, or if that's a problem to be expected with age. If I were to take it to Chanel, would they be able to fix it for me? I have been reading through these posts obsessively and the consensus says yes, but I wasn't sure if 'chain repair' pertained to this specific problem. I love this bag dearly, and I want it to be fixed so I can carry it proudly! I'm just dying to. I live in the Dallas area, if anyone around here has had repairs done, suggestions, experiences, warnings, maybe even a way to get it authenticated? Or would the people working at Chanel know immediately if it was or not? One would assume so...I would just die if I carried in a knockoff expecting to have it repaired. Any input really. I would appreciate all of it dearly.
One of my favorites is a tiny red Chanel bag. I am sure it is authentic, (she was from France and had quite exquisite taste) but I have no way of being certain. There is no hologram or authenticity card that I know of. The issue is with the chain, the interlacing leather is coming undone. I worked it back into the chain the best that I could, and it's not in use for fear of furthering the damage. I'm not sure if that's a red flag, or if that's a problem to be expected with age. If I were to take it to Chanel, would they be able to fix it for me? I have been reading through these posts obsessively and the consensus says yes, but I wasn't sure if 'chain repair' pertained to this specific problem. I love this bag dearly, and I want it to be fixed so I can carry it proudly! I'm just dying to. I live in the Dallas area, if anyone around here has had repairs done, suggestions, experiences, warnings, maybe even a way to get it authenticated? Or would the people working at Chanel know immediately if it was or not? One would assume so...I would just die if I carried in a knockoff expecting to have it repaired. Any input really. I would appreciate all of it dearly.
If the bag is authentic, Chanel will likely repair it. You may want to have the bag authenticated first; you can do it online for a small fee.
A further update - The seller sent me $40 toward the Rago charge of $85 for the interior staining. Rago got my bag back to me in a week and ALL staining has been removed. Their service was excellent - I am now over the moon happy with the bag since I see the same style now selling on ebay for $1595! (albeit mine does not have the card). After the seller credit, I ended up paying $440 so I am one happy camper!
http://www.ebay.com/itm/281364986620?_trksid=p2055119.m1438.l2649&ssPageName=STRK:MEBIDX:IT
Thanks for the feedback on Rago Brothers. $440 for a Chanel bag is almost unheard these days, so your deal was excellent. Enjoy it!
Hello ladies. I just won a vintage chanel briefcase for a steal. Would Chanel repair this for me? I'd actually just like it dyed black. It looks like this but a little more worn.
thanks!
thanks!
I have turned my classic for re-stitch which is cost $85 and will take up to 8 weeks. SA told me that most of the Chanel handbags are sending to the leather repair within US, not France. Cause they took too long to finish the work. But my concern is the US repair doesn't do as good as the French people does from my past experience. I turn my pink lambskin jumbo few years ago which turn out fantastic but took 4 months and my white caviar jumbo 2 years ago which turn out dis-satisfy and it took 2 month to finish. Therefore, I knew they have started to turn in their leather repair within the states. I will not worry much about re-stitch for my flap since it has nothing to do on the leather, but I maybe want to turn in my other for leather treatment someday in the future. For those people who already did turn in their bag for leather refreshment. How is bag turn out?
Hello ladies. I just won a vintage chanel briefcase for a steal. Would Chanel repair this for me? I'd actually just like it dyed black. It looks like this but a little more worn.
thanks!
Congrats on your new briefcase! What do you need to have fixed? Pics?
Chanel will likely repair your bad, but I don't think they will change its color.
The bags sent to Chanel USA for repair have been fixed in the States for several years and it has been taking around 2-4 months to get them back. The quality of the service has a lot to do with where in the US they send the bags, as it seems they use different outside service providers.
Hello ladies. I just won a vintage chanel briefcase for a steal. Would Chanel repair this for me? I'd actually just like it dyed black. It looks like this but a little more worn.
thanks!
Chanel will not dye a bag another color. If you have this done elsewhere, it will void your Chanel "warranty" and they will never accept it for repairs.
I purchased my Cambon Zip wallet from the same seller. I am thinking of having it sent to Chanel for the same reason. There is some staining on the interior and scuffing to the exterior CC logo. I think she's a fantastic seller, just ironic when I saw your post lol
There is no Chanel near me and the 800 number instructed me to call the Chanel in NY. I'M just a little nervous about sending it out lol
I would not think twice about sending an item to Rago for interior cleaning. The forum gals say that having anyone other than Chanel do outside refurbishing or repairs may void the warranty of the bag. As previously mentioned Chanel did a great job with cleaning the outside of my two-tone clutch. The previous buyer of this newest bag trashed the seller for not disclosing the interior staining and I do think she may have tried to hide it for in the listing there are no pics or mention.
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When I took my two-tone clutch to them for cleaning it took 5 weeks - I was astounded that it was done so quickly, though it was not really in bad shape.