Experience with Chanel refurbishing/repair

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Hi everyone,

I recently brought a preloved M/L classic flap and it has a loose thread. I brought it to Saks to get it repair. It has been almost a month. I am just wondering how long would it take for them to repair it? Anyone has any similar experience? Should I contact them to ask about the status? Thanks.
 
Hi dear ladies, I've searched the thread but found nth regarding cerf tote repair. The bottom of my cerf tote strap (the part that connects to the bag body) is cracked, I will take a pic later. But does anyone have experience sending a bag to chanel and getting a cracked strap fixed? It looks like they might have to replace the whole strap or use super glue to glue it together...the first option I'm guessing would be pricey....
 
Hi dear ladies, I've searched the thread but found nth regarding cerf tote repair. The bottom of my cerf tote strap (the part that connects to the bag body) is cracked, I will take a pic later. But does anyone have experience sending a bag to chanel and getting a cracked strap fixed? It looks like they might have to replace the whole strap or use super glue to glue it together...the first option I'm guessing would be pricey....

I have sent bags to the Chanel Spa, but never had any strap replaced. Though, it shouldn't be that difficult... In any event, the price to replace a strap is about $130.00, not too bad. :smile1:
 
Hi everyone,

I recently brought a preloved M/L classic flap and it has a loose thread. I brought it to Saks to get it repair. It has been almost a month. I am just wondering how long would it take for them to repair it? Anyone has any similar experience? Should I contact them to ask about the status? Thanks.
SAKS usually mails the bags to Chanel. Chanel used to take about 3 months to repair a bag. You may still need to wait a couple of months to get your bag back.
 
Thanks Chanbal!

I have purchased the bag. However, I didn't get it authenticated here first because it was a good price and I jumped on it. Will get it authenticated through a paid service after I receive it. Good thing it's returnable :) Great to hear that you think Chanel can restore its color!!
 
Did you buy the bag?

Chanel can restore its color. Good Luck!
Thanks Chanbal!

I have purchased the bag. However, I didn't get it authenticated here first because it was a good price and I jumped on it. Will get it authenticated through a paid service after I receive it. Good thing it's returnable :) Great to hear that you think Chanel can restore its color!!
 
I manage to take a picture of the crack at the bottom of the strap, if anyone know the price of this repair at Chanel, pls kindly let me know, thanks in advance! :graucho:
 

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I have sent bags to the Chanel Spa, but never had any strap replaced. Though, it shouldn't be that difficult... In any event, the price to replace a strap is about $130.00, not too bad. :smile1:
thx, would that be for a flap strap or any strap? perhaps I should make a trip down there when the bag is beyond usable. right now the crack is barely noticeable but it bugs me because I know lol:thinkin:
 
thx, would that be for a flap strap or any strap? perhaps I should make a trip down there when the bag is beyond usable. right now the crack is barely noticeable but it bugs me because I know lol:thinkin:
The $130 is to replace a strap, so I would assume that any strap. Though, your bag can be easily fixed without replacing the strap IMO. This is the type of thing that gets fixed when the bag is cleaned at the SPA.
 
Has anyone had the rings pop out of their chanel bag? I have a maxi single flap it's from 2009 so leather is a bit softer now and I do use it often. All 4 rings are coming off. I got the bag on eBay but have original receipt and tags so I'm pretty sure it's authentic. Should I send it in?
 

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