i recently bought a vintage chanel and the previous owner had stored the chains under the lambskin and there are dents in the lambskin from the chains, do you think the chanel spa treatment would fix it? or does anyone know a fix for this problem!? i'm scared to use any type of cleaner on it. suggestions?
Experience with Chanel refurbishing/repair
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Hi all,
It's been a long time since I bought my last Chanel bag, but I am considering a Reissue at the moment.
In the past, I knew Chanel in Europe where I live, didn't accept bags for spa treatments. Only for defects.
I am wondering if this has changed over the years or that it is still the same?
Because I am a bit nervous that the Reissue in distressed leather will show some bad corner wear at the end and that nothing could be done.
Anyone knows if a Chanel boutique somewhere in Europe does accept bags for spa treatments and touching up corners?
Thank you!
It's been a long time since I bought my last Chanel bag, but I am considering a Reissue at the moment.
In the past, I knew Chanel in Europe where I live, didn't accept bags for spa treatments. Only for defects.
I am wondering if this has changed over the years or that it is still the same?
Because I am a bit nervous that the Reissue in distressed leather will show some bad corner wear at the end and that nothing could be done.
Anyone knows if a Chanel boutique somewhere in Europe does accept bags for spa treatments and touching up corners?
Thank you!
I'm looking to purchase a pre-loved Petite Timeless Tote (PTT) which is now discontinued. The zipper is a bit tarnished and I'm wondering if I took it to the Chanel Spa, if they would be able to replace the zipper because it could be a piece of hardware they no longer make? I'm not familiar with the Chanel Spa, especially on discontinued bags, so any help would be appreciated!
Hi all,
I'm want to get a vintage Chanel as well and what I've been reading is that the total refurb is offered in USA. Anyone knows if it's offered in Canada too? I would like to send it in for total refurb as the overall consensus is that it's very worthwhile. If I can't get a total refurb, I would go with pre-loved rather than vintage. TIA!
I'm want to get a vintage Chanel as well and what I've been reading is that the total refurb is offered in USA. Anyone knows if it's offered in Canada too? I would like to send it in for total refurb as the overall consensus is that it's very worthwhile. If I can't get a total refurb, I would go with pre-loved rather than vintage. TIA!
I'm pretty sure you can send your bag to Paris for refurbishment from anywhere, as well. It's not just for people in the U.S., as for total refurbishment, often bags from the U.S. buyers are sent to Paris.
I took my bag to the Chanel at SouthCoast Plaza here in Southern CA and the SAs there told me they did not accept bags for cleaning, only for repairs. Mine is a vintage 2003-2004 jumbo flap. Since the bag itself is in such pristine condition, I asked if they would replace the scratched CCs (very minor) but they practically begged me not to send it in. They took a look at it and said once the bag goes to the factory, it may come back w/ hardware that doesn't match the style of my bag. So I took their advice and didn't send it in. They were very nice but young so I'm not sure if they were right about Chanel not doing cleaning. Does anyone have any idea how I can send it to a Chanel factory for cleaning??? Thanks!!!! 
I took my bag to the Chanel at SouthCoast Plaza here in Southern CA and the SAs there told me they did not accept bags for cleaning, only for repairs. Mine is a vintage 2003-2004 jumbo flap. Since the bag itself is in such pristine condition, I asked if they would replace the scratched CCs (very minor) but they practically begged me not to send it in. They took a look at it and said once the bag goes to the factory, it may come back w/ hardware that doesn't match the style of my bag. So I took their advice and didn't send it in. They were very nice but young so I'm not sure if they were right about Chanel not doing cleaning. Does anyone have any idea how I can send it to a Chanel factory for cleaning??? Thanks!!!!
I think you got a clueless SA. They do take bags for cleaning, as well as refurbishing. If yours has ghw, you might have the more heavily gold plated hardware that they don't have anymore. I have that on my vintage mini, which is in great condition (the hardware), so if I ever send it in, it will be with VERY specific instructions to NOT touch the hardware.
Yes.
That's good to know, thank you! The last time I asked about this a few years ago, I was at Chanel in Amsterdam.
They told me it was not possible to send the bag in for refurbishing, only repairs.
Because of that, plus the price increases over the years, made me stop buying more Chanel bags. With these prices, it's a must for me that I can send bags in when needed
.Hi there, Chanel does a great job restoring bags from personal experience. However, I thought I'd also share that I recently cleaned up a lambskin bag with Porsche "leather conditioner" and it worked wonderfully - restored/moisturized the leather beautifully. I applied it with gentle rubbing with a soft cloth and then let it dry for a couple hours, then repeated the process. The result was excellent! It's $30 at the dealership.
I think you got a clueless SA. They do take bags for cleaning, as well as refurbishing. If yours has ghw, you might have the more heavily gold plated hardware that they don't have anymore. I have that on my vintage mini, which is in great condition (the hardware), so if I ever send it in, it will be with VERY specific instructions to NOT touch the hardware.
tutushopper, I just called them again and was told they don't do cleaning. Maybe it's just for this particular boutique. The girl gave me a number to a local shoe repair place in newport beach
Just thought I'd share w/ those in CA