Experience with Chanel refurbishing/repair

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#50
bagaholics: Sad to say, Singapore Chanel store does not recondition leather, they only do repairs such as stitches loosen, replating/replacement of hardware.. The usually will recommend us to other professional bag cleaning places such as leshine or colourwash.
 
#52
fufu said:
dinotan: your welcome :) If your local chanel does condition and refurbishment of leather, you can send back to chanel store too
Click to expand...

I just went Chanel store and asked them to help me clean the bag.
But they'd refused to do it. They said lambskin leather could not be clean, just take soft cloth and clean.

So, should i send my bag to profestional cleaner.

Thanks
 
#53
dinotan: Singapore Chanel store does not do recondition of leather unlike other chanel stores in overseas.

U can go colorwash or leshine to see what they can do for your bag. May i ask how dirty is your bag? Is it grease stain or color transfer?

For color transfer, you can try using meltonian all purpose leather cleaner and conditioner. However, always try it at an unnotocieable area first.
 
#54
fufu said:
dinotan: Singapore Chanel store does not do recondition of leather unlike other chanel stores in overseas.

U can go colorwash or leshine to see what they can do for your bag. May i ask how dirty is your bag? Is it grease stain or color transfer?

For color transfer, you can try using meltonian all purpose leather cleaner and conditioner. However, always try it at an unnotocieable area first.
Click to expand...

Thank you os much FUFU
 
#55
One time the camelia flower on my classic mini flap fell off so i sent it back to holts for repair (bought it in holts originally) and was told that i have to pay $150 for that because once the flower falls off they are unable to attach it back but to get a new one (WTH~~:rant:) so i called the boutique instead and asked if this was indeed the case (I usually do all my chanel purchases at the boutique so..) they talked to holts and called me back saying no i dont have to pay, it's free of charge. So i said goodbye to my little one and off it went to Paris for repair. That was in August last year and i didn't get it back until just before Christmas, a total of 4 months repair.... i wasn't too impressed to be honest.:nono: As for the repair itself, i used the mini once after i got her back everything seems to be fine, fingers crossed that nothing would fall off EVER.
 
#56
I had a question, i feel like a complete idiot. I just bought my very first chanel! yay!! But i lost the card! I am so bummed out about it. Is there still a warranty on it? I still have the original reciept from NM and the box and bag it came in. And if i wanted to be refurbished can i still send it to chanel? I mean the bag has its serial number so is it possible to get a replacement card? =( help please i feel awful and want to cry about losing the card ugh! T_T
 
#57
I've just sent in my vintage xl flap for refurbishment 2 months ago, called them two weeks ago and said it's in the 'Repair in progress' status. I hope to get it back soon!! Too excited to use it
 
#58
Oh my i just finished reading the whole thread, i'm getting anxious about my bag now.. I'm worried they might return it in a worse condition that it was...:crybaby:
 
#59
Hello! My friend is selling me her old Chanel bag for a very low price. The bag is not in tip top condition...the leather needs redying and the chains need replacement. I was just wondering, if I have the repairs done (not with a Chanel boutique because there's no Chanel near where I live) will it still be authentic? Especially if the chains will be replaced? Also does the gold hardware ever fade? Thanks!
 
#60
I don't live near a Chanel either, but I called the closest one to me and they told me that I could send my bag to them and they would have my bag reburbished inside and out for me.
 
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