Experience with Chanel refurbishing/repair

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#406
Regina07 said:
Just picked up two vintage patent leather pieces from Chanel repair at BH store. Am thrilled with the repair work and the condition of the two!

One was a patent leather m/l chevron that I purchased (cheap) from Ebay. The turnlock needed to be replaced along with the gold chain on the strap --- and never mind the inside was a mess. It's a beauty and I can't wait to carry it. The repair cost $150 ... well worth it.
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That seems like a great price! I'm still waiting on a vintage bag repair (leather dyeing, chain replacement) and they quoted about $280!

How long did it take you to get your bag back? I dropped mine off in February so I'm counting down the days!
 
#407
tamlee said:
That seems like a great price! I'm still waiting on a vintage bag repair (leather dyeing, chain replacement) and they quoted about $280!

How long did it take you to get your bag back? I dropped mine off in February so I'm counting down the days!
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The bags were ready in Jan and I believe I dropped them off in Nov. I actually forgot about them until last weekend. So far this is 4-5th item Chanel has repaired for me and I'm very happy with their work.
 
#408
Hello people,

Please give me your advice. I dropped my chanel 2.55 flap on the road and the metal lock got scratched quite badly ='(
Does anyone know how to fix it? If i bring it to Chanel for repair, will they need to see the authetication card? I dont have it because i bought it second hand and it does come with it.

Million thanks!
 
#409
eilily said:
Hello people,

Please give me your advice. I dropped my chanel 2.55 flap on the road and the metal lock got scratched quite badly ='(
Does anyone know how to fix it? If i bring it to Chanel for repair, will they need to see the authetication card? I dont have it because i bought it second hand and it does come with it.

Million thanks!
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You probably won't be able to get that scratch out yourself. No, their repair center actually asks you to hold your box, authenticity card, dust bag, ect. They can tell if it's real
 
#410
Hey Girls.. I am leaving for Singapore next week, and i would LOVE to take my classic with me. Unfortunately the stitching on the inside corner near the flap has unraveled. UGH! So, i used the info Boston had posted earlier (thank you!) to contact Leather Surgeons directly. I spoke to Jerry Gallagher but unfortunately he said i had to send my bag through a boutique. Does anyone have any info on which boutiques get the repairs done fastest?
 
#411
Amymicheals said:
Hey Girls.. I am leaving for Singapore next week, and i would LOVE to take my classic with me. Unfortunately the stitching on the inside corner near the flap has unraveled. UGH! So, i used the info Boston had posted earlier (thank you!) to contact Leather Surgeons directly. I spoke to Jerry Gallagher but unfortunately he said i had to send my bag through a boutique. Does anyone have any info on which boutiques get the repairs done fastest?
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All boutiques should be about the same time because they go to the same place. The only factor that would play a difference is how long the store holds the repair before sending it out. Chanel on 57th St is the flagship store so if anyone I would imagine they would get it to the repair center fastest. I have noticed that the non boutique stores (Saks, Neimans, Bloomies) seem to hold the repairs longer. However, if you explain your situation they do offer a rush service!
 
#412
Regina07 - How long did they take to do the repair? TIA

I called the Chanel in SF. Refinishing (only) takes 3-4 months. :wtf:

Last time it took only a few days for them to replace the cc turnlock although originally they said it was going to be a few weeks. :(
 
#413
Anyone knows how much roughly to replace leather short handle?
Chanel has yet to get back to me on the quote but they have taken my bag in.
Its said 4-6 months for repair in Paris...
I wonder if anyone has any experience? So that I would know the price range to expect.
I'm located in Singapore. TIA!!
 
#416
I had a total refurbishment done -- the works including cleaning / redying the leather, replating all the hardware, swapping out the chain strap, etc. for $265 (I think the max) and it only took 2.5 months. That was from the SF Chanel store... I was very impressed considering I expected it to take 3-4 months at least!
 
#418
ok thanks for the replies ladies. Paris repair dept is taking so long to quote me :(
It has been nearly 2 weeks. Mine is a discontinued design so maybe that's why they quoted me 4-6 months?
 
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