Experience with Chanel refurbishing/repair

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Hello lovely Chanel experts, I'm hoping you could kindly give me some advice:smile1:. I just purchased a gorgeous vintage XL Jumbo and one of the "rings" where the chain handle goes through the bag is not attached on either side. I'm relatively new to Chanel and no nothing of repair fee's, time lines etc so any help is appreciated. I'm hoping one of you may have had experience with this and could recommend how I go about repairing it and what the cost/time away could be.

Thank you so much in advance:flowers:

the same just happened to my vintage jumbo! :( i'm also looking for any advice from others here on how much and how long for Chanel repair/refurbishment services...
 
the same just happened to my vintage jumbo! :( i'm also looking for any advice from others here on how much and how long for Chanel repair/refurbishment services...

I after some close inspection realized the rings were screws themselves and I used a very small beadworking tool to turn the rings together to tighten them and they've been tight and perfect ever since. HTH:flowers:
 
Does anyone know if Chanel can replace leather that has completely worn off on the exterior piping on 2 corners. I was not sure if they would completely replace the piping around the entire bag. Please reply quickly, as I am looking at a bag that needs that done. Thanks.
 
I just purchased an amazing vintage quilted DENIM flap bag that needs a little sprucing up. Since Chanel doesn't usually do denim, I know it was made for a specific season and is a fashion bag as opposed to a classic. So, my question is, do you think Chanel will be able to re-dye it for me if I send it away? It isn't very faded at all--it just needs some color added to the edges.

Also, since I didn't purchase the bag from the boutique and it is vintage (I know it is 100% authentic though), it doesn't have a box for it or a dust bag. I have friends who have requested new dustbags and/or boxes from Chanel when they sent their bags off for repair and they did receive them, but their bags were purchased at a Chanel boutique. Does anyone know if I would be able to or have to purchase a dustbag and box from the refurbishing factory, or do you think it or know if they would be included in the refurbishment fee itself?

Please share your refurbishing stories with me!

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Hi Ladies,

I read a post in one of the older threads that said Chanel requires an authenticity card if you send your bag to them for repair/refurbishment.

Can anyone tell me if that is true?

Thanks!
 
Hi Everyone,

I was wondering if Chanel can replace a chipped off CC closure off a timeless clutch? Or am I out of luck? Thank you everyone in advance.

When I sent my regular size black caviar bag away to Chanel for refurbishment, the CC closure had tarnished beyond belief. When I got it back, the bag had completely new hardware. Definitely take the clutch in!
 
Hi Ladies,

I read a post in one of the older threads that said Chanel requires an authenticity card if you send your bag to them for repair/refurbishment.

Can anyone tell me if that is true?

Thanks!

They have never asked me for one. I have even offered it to them when I bring my bags in. They say they don't need it, to hold on to it. Never even asked to look at it.
 
Just picked up two vintage patent leather pieces from Chanel repair at BH store. Am thrilled with the repair work and the condition of the two!

One was a patent leather m/l chevron that I purchased (cheap) from Ebay. The turnlock needed to be replaced along with the gold chain on the strap --- and never mind the inside was a mess. It's a beauty and I can't wait to carry it. The repair cost $150 ... well worth it.
 
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