Entrupy is not dependable!

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Here's the thing. If you're a reseller and have bags that need to be authenticated fast and you have a lot, there's no other authenticator out there. They can't send 20 bags and get them back in a hour. Or 15 min. They have that marked saturated. There's no other options but I would 100% get a bag authenticated by a specialist than trust the certificate. The 99.1% accuracy rate is only on found mistakes. It's not on actual mistakes.
 
I worked at Entrupy. I would never trust them with my authentication. Message me to learn more.
I'd love for you to post more info publicly.

As I understand AI, the company is supposed to adjust its algorithms when an item is found to be fake. As they grow their database, the corrections should result in fewer mistakes. But it appears that Goodwill and other companies that depend on Entrupy either don't notify them or if they do notify, Entrupy doesn't make the necessary adjustments.
 
This is true but a lot is looked at by a team of authenticators who override the AI. They only ask for like 6 categories which is way too few to authenticate a bag correctly.
Whatever they look at to "override" AI, they're doing a very poor job and I wouldn't trust them, wouldn't pay for their services and wouldn't buy from a seller who shows an Entrupy certificate unless a TPF (free expert authentication) or other trusted (paid) authentication company verified it.
 
Entrupy and their Partner In Crime, Goodwill, just managed to rip off another sucker - sorry, "customer" for almost $320 US for a complete POS fake "Coach" with an always-fake serial number prefix that's been searchable on the internet for at least 10 years and a turnlock closure that's more than an INCH off-center with a flap as crooked as a (fill in the appropriate political party HERE) politician's morals.

Start here:
all the way to here:
 
Entrupy and their Partner In Crime, Goodwill, just managed to rip off another sucker - sorry, "customer" for almost $320 US for a complete POS fake "Coach" with an always-fake serial number prefix that's been searchable on the internet for at least 10 years and a turnlock closure that's more than an INCH off-center with a flap as crooked as a (fill in the appropriate political party HERE) politician's morals.

Start here:
all the way to here:

BUT WAIT, THERE'S MORE!

Keep reading.
 
And now for the latest F-Up by Entrupy but with ShopGoodwill as the ultimate villians/attemped scammers.

I won't go into detail here, just read the posts, but Goodwill is trying to make Entrupy responsible for a confirmed fake "Coach" that Entrupy "authenticated" but that ShopGoodwill. com / Goodwill Southwestern Pennsylvania sold and then refused to refund the buyer, so I'm considering those two disgusting entities as partners in crime.

The posts are spread out over three pages, and "splurgeworthy" is the disgusted buyer. It starts here, post 77676:

and (hopefully) ends here, post 77711 with neither company accepting any responsibility and with ShopGoodwill deciding to justify a refund because "the packaging had been damaged"


I DON'T RECOMMEND DEALING WITH EITHER ENTRUPY OR SHOPGOODWILL.COM !!!
 
I'd love for you to post more info publicly.

As I understand AI, the company is supposed to adjust its algorithms when an item is found to be fake. As they grow their database, the corrections should result in fewer mistakes. But it appears that Goodwill and other companies that depend on Entrupy either don't notify them or if they do notify, Entrupy doesn't make the necessary adjustments.
I’m glad to have found this thread as I scooped a Chanel tote recently. Had multiple authentications, including Entrupy and an in person authentication with them as well as the initial finding was disputed by the previous owner. Entrupy backed up their initial findings. Given this at the time, I felt secure and purchased the bag. However after seeking an alternate authentication it is in fact a replica (a quality one at that but no less one). This was my only time purchasing an Entrupy authenticated bag. I’d not personally trust it moving forward and will be returning my bag given this outcome. Also notified the original seller to me about the fake bag tell that was missed by Entrupy AI and in person. The certificate is in their name (seller) though, so they have to fight that fight. It’s unfortunate that Entrupy has these types of misses because the idea behind the company is a great one, but it’s not reliable in my one and only encounter. I’d not give an Entrupy bag a second look without an external authentication such as from Zeko.
 
Another day another joke on the name of Entrupy. This so-called AI authenticator has the nerve to list my precious Chanel Reissue 266 as "unidentified" and the buyer insisted it was not authentic LOL. Based on this faulty result, she went on to compare my bag's holo sticker with another Chanel bag's (that was listed "authentic" by Entrupy), claimed that mine "looked suspicious, the serial code was not as sharp and those little golden dots on it were too big". Little does she knows Chanel's holo stickers are not always the same and differ from model to model.

I know mine is 100% authentic for sure but can't help being upset about this ignorance. IMO one of the profound reasons that makes businesses depend too much on Entrupy is the lacking of certified authenticator aka human beings who are truly knowledgable about luxury goods.

By the way, which online authentication services that you guys recommend? I would love for some real experts to do justice for my Reissue. Thanks in advance :heart:

D604E88C-D3FD-4239-B72A-B6598B98E2B1.png
 
Another day another joke on the name of Entrupy. This so-called AI authenticator has the nerve to list my precious Chanel Reissue 266 as "unidentified" and the buyer insisted it was not authentic LOL. Based on this faulty result, she went on to compare my bag's holo sticker with another Chanel bag's (that was listed "authentic" by Entrupy), claimed that mine "looked suspicious, the serial code was not as sharp a [snip]

I know mine is 100% authentic for sure but can't help being upset about this ignorance. IMO one of the profound reasons that makes businesses depend too much on Entrupy is the lacking of certified authenticator
:heart:

Explain: Did you personally buy it new at Chanel and can prove this? If not, how do you know yours is authentic?

Entrupy is for sure not dependable, no argument there.
 
Last edited:
as I am writing here. I am one of buss partner for entrupy. before subscribed their plan, I was in doubt for a 3 months, but when you are in this luxury business you will know that markets demands it. the customer want some proof that the item they bought is legit. I've been finding info about how trustworthy entrupy was. but seems not much information We can get here from the net. but, last month ended up to give a try.

as what I can say. yes. entrupy was total scam yet unreliable. mention that the results are instant for some model/material. but no. I had submitted 20 bag and all are in review that took 2-8hours for a INSTANT RESULTS section.

what even worse, the authentic bag was claimed unidentified while the imitate is resulting as legit. I don't think the algorithm is right somehow.

so now I am sitting for appraisal course and believe in myself more than this machine. this is my honest review.
 
as I am writing here. I am one of buss partner for entrupy. before subscribed their plan, I was in doubt for a 3 months, but when you are in this luxury business you will know that markets demands it. the customer want some proof that the item they bought is legit. I've been finding info about how trustworthy entrupy was. but seems not much information We can get here from the net. but, last month ended up to give a try.

as what I can say. yes. entrupy was total scam yet unreliable. mention that the results are instant for some model/material. but no. I had submitted 20 bag and all are in review that took 2-8hours for a INSTANT RESULTS section.

what even worse, the authentic bag was claimed unidentified while the imitate is resulting as legit. I don't think the algorithm is right somehow.

so now I am sitting for appraisal course and believe in myself more than this machine. this is my honest review.
Entrupy is no good. I’m not in the least surprised you had the experience you did. I’d suggest Zeko for Chanel authentications and learn everything you can to do the other brands, or go through the forum and see what other authenticators are suggested and recommended. Lots of very smart bag lovers throughout this forum who’ve made brilliant recommendations (many of which I’ve acted on and been satisfied - for a variety of services).
 
Entrupy is no good. I’m not in the least surprised you had the experience you did. I’d suggest Zeko for Chanel authentications and learn everything you can to do the other brands, or go through the forum and see what other authenticators are suggested and recommended. Lots of very smart bag lovers throughout this forum who’ve made brilliant recommendations (many of which I’ve acted on and been satisfied - for a variety of services).
thank you for the suggestion. it's just like I'm stuck with this machine and plan from entrupy for a year. made mistakes. I should have just paid for a basic monthly. I deal with many brand , thought entrupy will be the solution but seems it brings more trouble for me. now I just notice , other seller in my country don't rely on entrupy. but somehow very risky.
 
Top