I got another email from them after directing GW (again) to this page on tpf as well as explaining that Entrupy is AI, not reliable and often incorrect. Here is their response:
"Hello,
Entrupy is a reputable company, we have never had an issue with using them to verify our products- if you do have an issue we ask that you please contact them directly
Thank you"
Ugh!!
We're not the ones paying them, why should we contact them?
Neither company apparently G'sAS about their customers OR their reputations, just their bottom lines. If someone complains to GW that they bought a fake with an Entrupy COA, GW says they'll "refer it to Entrupy". Entrupy says "Nope, we're never wrong, haven't you seen or read all those wonderful articles about us?". GW tells the patsy - sorry, "lucky buyer" - that Entrupy swears the item is genuine and since they're the Greatest Authentication Service EVER, Entrupy must be right.
So, GW AND Entrupy get to keep their money and the buyer gets the shaft. The Mafia should take a lesson from them.
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