As long you did everything through the not as described ebay request you should be fine. If you used the return label provided through the system, ebay will have tracking that shows the item was received by the seller. At that point, ebay would have sent the seller a message asking them if the return was acceptable and to issue the refund. If they didn't, you can ask ebay to step in and issue the refund. Just don't close the request until you receive your refund. Don't worry about where the money is coming from; either ebay still has it or they will take it back from the seller's bank account.
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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Thank you so much for your reply. I requested the return through eBay sent photos of the issue and messaged the seller at all times through eBay messaging. I will contact eBay tomorrow to inform them that seller won’t/can’t issue a refund, many thanks again.
To get started, build up your overall feedback by purchasing a lot of small, inexpensive items. Things like pins, cards, and paper items that sellers can ship to you first class mail.
After you have 20 feedback (just as an example), start by listing items that aren't questionable or often replicated, so that you can build up the seller portion of your feedback. Ship quickly, pack items safely, and leave feedback for all of your buyers.
Once you've built up a bit of seller feedback showing that you're trustworthy and reliable, THEN start listing larger ticket items. Include as many photos as possible. Oversell the flaws, so that when your buyers receive their items, they're pleasantly surprised that the flaws aren't even that bad.
The reason I'd suggest selling smaller, cheaper items at first is that you'll typically get more interest in high-dollar items if you have established yourself as a reliable seller. People will be less leery of your offerings.I started selling on eBay back in 1999, and my husband started his own selling account a couple of years ago and needed some help getting up and running.
Hi all, I just signed up and I'm a bit confused how to use the site! I am wondering if anyone has any info on Isabel Marant shearling coats. I've found the coat of my DREAMS in my size on an online consignment store. It's an oversized fit however and historically I have felt that with oversized fits you need to size down?? But maybe I'm wrong? Do you feel that Isabel Marant coats run too large and should be sized down?
This happened to me as the seller trying to import something from the UK into Australia. In the end I had to contact my local courier and sort it out. It was very frustrating because the courier was Parcelforce in the UK and Fedex in Australia. I had to communicate everything to Fedex through Parcelforce because they were classified as a third party. It's a pretty simple fix though - contact your courier and tell the situation. They should be able to forward you for form for you to complete and send back.
Hi, welcome! This form can be hard to navigate at first. What do you want to do is go to the list of forums and find the forum that is most relevant to what you want to ask about and then check the threads in that forum for the closest thread to the topic so that you can get a helpful response. Once you have five posts then you can start a new thread of your own in a forum. For example, there is a forum called wardrobe I believe, and some thread in that forum may be the place for you to ask this question. I also wear that brand personally, and I do feel like many of their styles need to be sized down. I hope that helps.
Edited to add:
Here is a link to the clothing forum:
Wardrobe & Accessories
Chat on fine clothing and accessories that keep the modern Eve stylish!
forum.purseblog.com
I can't find the thread I think used to be here, so just posting this as a public service. Ebay buyer nipi9094 should be avoided at all costs. She opened a case on ebay claiming my TWICE authenticated bag was a counterfeit. She sent 12 emails to my ebay email, mostly all in all caps, screaming that she demands a return. Not a fun way to spend a Thursday afternoon. Going to add her to my banned buyer list next. Heed the warning and avoid.
eBay Non-Paying Bidder List
(The title of the thread should be revised to include legitimate PITA buyers.)Thank you again. I was looking for 'blocked buyers' or something like that. You're the best, @BeenBurned
Hello, I am planning to sell an LV bag on ebay. I have not sold a luxury bag there in quite some time. I know it now requies authentication which is fine. However, do I just list the bag as usual and ebay will send me info on the authentication? Their FAQs on this are somewhat confusing. Also do I have to pay insurance twice? Once to ship to the authenticator and then again to ship to the buyer? Thanks
As I understand, you list the bag as you've always done, ship with a shipping charge (or "free" shipping) and include s.c. assuming the total will be $750+.
THe shipping address will automatically populate as the authentication center and they take it from there. You never even get to see the buyer's information and the buyer isn't able to communicate with you.
Once it passes inspection, the authentication center forwards the item to the buyer.
Supposedly, return requests are supposed to comply with sellers' terms. So if a seller has a no return policy, remorse returns don't have to be accepted although sellers are still notified because they have the option of accepting a return if they so desire.
If a seller has a return policy, that is enforced and the buyer can return for any reason.
NAD claims are (supposedly) not able to be filed since the authenticators inspected and found item to be "as described."
With that said, ebay has been known to not stand by the policy and has put sellers on the hook for returns when they shouldn't have done so.
WARNING: Be sure to include clear and definitive pictures and descriptions of everything as the authentication people verify that the pictures and description match the item and condition as received by them. If they find undisclosed wear, soil, or other problems, there have been a couple of ways they've been reported to handle them.
It's been noted that they return the item to the seller, not as counterfeit but as not being consistent with the pictures and description. There have been other reports that buyers are notified of the "issues" and can decide if they want to accept the item. If the buyer is okay with it, the item is forwarded to the buyer.
Thanks for all the information, this was super helpful.
Does anyone have experience with using QR codes from ebay for shipping labels? My son, in another state, wants me to sell something for him. He doesn't have a printer. If I list it for him, can I email him the QR code so he can take the package to the post office? I figured I'd use a medium flat rate box which he could get at the post office when he gets there. Will the post office be able to print the label and attach it to the box? Does he have to bring any packing materials, like tape with him?
Great advice! Thank you!To get started, build up your overall feedback by purchasing a lot of small, inexpensive items. Things like pins, cards, and paper items that sellers can ship to you first class mail.
After you have 20 feedback (just as an example), start by listing items that aren't questionable or often replicated, so that you can build up the seller portion of your feedback. Ship quickly, pack items safely, and leave feedback for all of your buyers.
Once you've built up a bit of seller feedback showing that you're trustworthy and reliable, THEN start listing larger ticket items. Include as many photos as possible. Oversell the flaws, so that when your buyers receive their items, they're pleasantly surprised that the flaws aren't even that bad.
I started selling on eBay back in 1999, and my husband started his own selling account a couple of years ago and needed some help getting up and running.