eBay, etc. General Question/Answer Thread

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#9,916
Not ebay related but sort of I guess. I sold a few items on FB recently and have to print postage through USPS.com.
I remember when the site offered a discount but no longer does....right? I don't see a discount when comparing the prices.

so I print off my postage.....package up my boxes and stand in line at the post office so I KNOW they are in the system - seriously - lesson learned to NOT simply DROP OFF the boxes in their shute because I've had two missing packages that way last year.

One clerk always - every single time - will lecture me on how I am not allowed to get an acceptance receipt from them because I printed postage online....every single time. She says I get a discount and they are not paid to print this receipt. I just do not think this is true - I do not get a discount when purchasing theough USPS.com nor do I believe that it is true that USPS is not obligated to give me an acceptance receipt if I want one. (I do get a discount when I print ebay label though)

I just listen to her rant at me and keep silent. Probably why she does it every time. She really got mad at me today because I did it twice! haha. I'm so paranoid now standing in line holding my tongue.....I can never think fast enough for the perfect reply when she lectures me. On the days she is not there....I have no problem - nice clerks...that scan my package and hand me a receipt.....all of 20 seconds if that.
 
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#9,917
MAGJES said:
Not ebay related but sort of I guess. I sold a few items on FB recently and have to print postage through USPS.com.
I remember when the site offered a discount but no longer does....right? I don't see a discount when comparing the prices.

so I print off my postage.....package up my boxes and stand in line at the post office so I KNOW they are in the system - seriously - lesson learned to NOT simply DROP OFF the boxes in their shute because I've had two missing packages that way last year.

One clerk always - every single time - will lecture me on how I am not allowed to get an acceptance receipt from them because I printed postage online....every single time. She says I get a discount and they are not paid to print this receipt. I just do not think this is true - I do not get a discount when purchasing theough USPS.com nor do I believe that it is true that USPS is not obligated to give me an acceptance receipt if I want one. (I do get a discount when I print ebay label though)

I just listen to her rant at me and keep silent. Probably why she does it every time. She really got mad at me today because I did it twice! haha. I'm so paranoid now standing in line holding my tongue.....I can never think fast enough for the perfect reply when she lectures me. On the days she is not there....I have no problem - nice clerks...that scan my package and hand me a receipt.....all of 20 seconds if that.
Click to expand...
I'm sorry your local clerk is a b!tch. Generally, most post offices will scan the items in if requested and most don't give a hard time about it.

I don't know if your clerk can be "bought" but I find that a cheap investment of $5 Dunkin Donuts gift cards every few months has them bending over backwards to help!

ETA: I used to always ship through paypal.com/shipnow for item that aren't on a site with a shipping link and that offered similar discounts to ebay's discounted prices. Now they use ship station and once you figure out the learning curve, it's not difficult.

www.paypal.com

PayPal Shipping | Analytics Tools for Businesses | PayPal US

Our Shipping Center makes shipping easy. From paying less for labels to synced tracking info, discover how our shipping solutions can help your business.
www.paypal.com www.paypal.com

 
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#9,918
BeenBurned said:
I'm sorry your local clerk is a b!tch. Generally, most post offices will scan the items in if requested and most don't give a hard time about it.

I don't know if your clerk can be "bought" but I find that a cheap investment of $5 Dunkin Donuts gift cards every few months has them bending over backwards to help!

ETA: I used to always ship through paypal.com/shipnow for item that aren't on a site with a shipping link and that offered similar discounts to ebay's discounted prices. Now they use ship station and once you figure out the learning curve, it's not difficult.

www.paypal.com

PayPal Shipping | Analytics Tools for Businesses | PayPal US

Our Shipping Center makes shipping easy. From paying less for labels to synced tracking info, discover how our shipping solutions can help your business.
www.paypal.com www.paypal.com

Click to expand...
haha - the $5 gift card is a nice touch - I seriously doubt it would work on this chick though. She's made of steel. A lot of times I will mentally count the people in line and let someone in front of me if I decide that it will keep me from pairing up with this lady. I seriously tried doing that this morning but the customer behind me whispered when I offered to switch..... "no thanks! i'm not in the mood for that red head today." needless to say she is well known.

I did ship with the shipstation yesterday when I received a PP payment for a sale but the package I mailed this morning was not paid for through PP. The shipstation took forever to load for me yesterday btw.
 
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#9,919
MAGJES said:
Not ebay related but sort of I guess. I sold a few items on FB recently and have to print postage through USPS.com.
I remember when the site offered a discount but no longer does....right? I don't see a discount when comparing the prices.

so I print off my postage.....package up my boxes and stand in line at the post office so I KNOW they are in the system - seriously - lesson learned to NOT simply DROP OFF the boxes in their shute because I've had two missing packages that way last year.

One clerk always - every single time - will lecture me on how I am not allowed to get an acceptance receipt from them because I printed postage online....every single time. She says I get a discount and they are not paid to print this receipt. I just do not think this is true - I do not get a discount when purchasing theough USPS.com nor do I believe that it is true that USPS is not obligated to give me an acceptance receipt if I want one. (I do get a discount when I print ebay label though)

I just listen to her rant at me and keep silent. Probably why she does it every time. She really got mad at me today because I did it twice! haha. I'm so paranoid now standing in line holding my tongue.....I can never think fast enough for the perfect reply when she lectures me. On the days she is not there....I have no problem - nice clerks...that scan my package and hand me a receipt.....all of 20 seconds if that.
Click to expand...
I believe the discount you get buying online is free tracking. That is something you have to pay extra for when you buy at the counter. My PO won't scan packages when you take them to the counter either. The line is so long they don't want to hold it up for people who aren't buying anything.
 
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#9,920
whateve said:
I believe the discount you get buying online is free tracking. That is something you have to pay extra for when you buy at the counter. My PO won't scan packages when you take them to the counter either. The line is so long they don't want to hold it up for people who aren't buying anything.
Click to expand...
Thanks for this info! And I get it....but even so.....when you do the label online....they get the money without the work of helping you with that label so ......they should take the extra 20 sec to scan our packages.

At this point I do not have a choice but to wait in line and get the print out.
If I simply give my packages to my mailman at pickup our post office will not scan 50% of the time.
Ex #1 - Last week I sold on ebay and printed postage - gave to the mailman the next day. No scan that night. No scan the next day.
Day 3 - Scanned in another state when it was out for delivery. To ebay it appears I took 3 days to mail out and that only hurts me.
Ex #2 - mailed my daughter's bday present. gave to my mailman - never did it scan - took 3 1/2 weeks to go 170 miles - never did scan until it was delivered. I worried the whole time. If it was scanned at least I would know "where" it was lost. :smile:
 
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#9,921
MAGJES said:
Thanks for this info! And I get it....but even so.....when you do the label online....they get the money without the work of helping you with that label so ......they should take the extra 20 sec to scan our packages.

At this point I do not have a choice but to wait in line and get the print out.
If I simply give my packages to my mailman at pickup our post office will not scan 50% of the time.
Ex #1 - Last week I sold on ebay and printed postage - gave to the mailman the next day. No scan that night. No scan the next day.
Day 3 - Scanned in another state when it was out for delivery. To ebay it appears I took 3 days to mail out and that only hurts me.
Ex #2 - mailed my daughter's bday present. gave to my mailman - never did it scan - took 3 1/2 weeks to go 170 miles - never did scan until it was delivered. I worried the whole time. If it was scanned at least I would know "where" it was lost. :smile:
Click to expand...
I used to have this problem all the time with my packages. I always have them picked up from my home. I kept calling the PO to complain they weren't scanning my items. There was a manager there who was trying to teach everyone to scan. For several years I had great letter carriers that were really good about scanning. Lately, they aren't as good. Today I had a package picked up and it still hasn't scanned but lately everything seems to get scanned by the evening. When you hand it to the mailman, ask him to scan. Maybe he'll get the message. I've explained to a few of them that I worry until I see it's been scanned. UPS is great about scanning when you bring in a package, and they don't care that you bought it online, but it costs more. There is a form called a scan form - I'm not sure they still do this - but I remember you could get it when you bought postage through ebay. You would put it with the package(s) and the postman was supposed to scan it. I think having it on a separate form might encourage them to do it.
 
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#9,922
I sell on ebay and print my shipping labels through them and have never had a problem with them scanning my packages. I always wait in line and refuse to drop them in their drop off container. I have used 3 different post offices in our area (Ohio) and never encountered that attitude. I don't think I would put up with her attitude especially if I mailed a lot of packages. I would report her to the manager of that post office.
 
#9,923
whateve said:
I used to have this problem all the time with my packages. I always have them picked up from my home. I kept calling the PO to complain they weren't scanning my items. There was a manager there who was trying to teach everyone to scan. For several years I had great letter carriers that were really good about scanning. Lately, they aren't as good. Today I had a package picked up and it still hasn't scanned but lately everything seems to get scanned by the evening. When you hand it to the mailman, ask him to scan. Maybe he'll get the message. I've explained to a few of them that I worry until I see it's been scanned. UPS is great about scanning when you bring in a package, and they don't care that you bought it online, but it costs more. There is a form called a scan form - I'm not sure they still do this - but I remember you could get it when you bought postage through ebay. You would put it with the package(s) and the postman was supposed to scan it. I think having it on a separate form might encourage them to do it.
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I think I'll try the scan form that comes with the ebay label like you mentioned. I've never thought to use it. My old postman was very good about scanning anything I left out to him to take. He has not delivered on our street since the beginning of covid. The new guy is good some days and not so good on others. The Sat. guy is the worst. He will not even walk down for a signature....he only leaves the slip in the mailbox saying he made a 1st attempt and it will be available for pickup at the post office the next day.
 
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#9,924
Question about the ebay 3rd party authentication.

Made a purchase on ebay but feel the bag is not as described. Tried to discuss with the seller but they stated the authenticators determined the bag matched the description when it was authenticated.
So the authenticators do this as well? Theses authenticators can have an different opinion than the buyer does upon receipt??
Does this authenticators opinion lessen my chances of winning a case?
 
#9,925
MAGJES said:
Question about the ebay 3rd party authentication.

Made a purchase on ebay but feel the bag is not as described. Tried to discuss with the seller but they stated the authenticators determined the bag matched the description when it was authenticated.
So the authenticators do this as well? Theses authenticators can have an different opinion than the buyer does upon receipt??
Does this authenticators opinion lessen my chances of winning a case?
Click to expand...
I think it does. There is a discussion earlier in the thread about it. If you buy something through this channel you can't return it, even if it isn't as described.
 
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#9,929
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#9,930
Echoes said:
Are they doing anything about these ripoff shipping rates?

www.ebay.com

2 Angelo Single Wall Switch Plates Covers Solid Bright Brass Oval #74022 30721740701 | eBay

Find many great new & used options and get the best deals for 2 Angelo Single Wall Switch Plates Covers Solid Bright Brass Oval #74022 at the best online prices at eBay! Free shipping for many products!
www.ebay.com

$10.00
+$49.00 shipping
Item: 144025249089
.
Click to expand...

Some years ago, only the purchase price of the item was subject to ebay's commission. This kind of pricing was more common then. Low, low item price that was what ebay charged commission on. Then, high shipping with no commission. Now that the commission structure has changed, I see this kind of thing from time to time and wonder if some sellers still don't realize that they get charged commission on the item price plus the shipping charge. I also think you can report a seller for exorbitant shipping charges, which this clearly is.
 
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