eBay, etc. General Question/Answer Thread

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#9,286
doloresmia said:
Unfortunately, the proof of purchase lists the correct zip code... am I down to hoping that whoever signed for the package will realize it was not addressed to them or their address. Or maybe they open it and realize it isn’t anything they would have bought.

this neighborhood has a lot of elderly non-native speakers, so I still have some hope maybe...

ugh, it was my bit of retail therapy to deal with grief.
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I'm sorry for your loss.

Hopefully, whoever signed is honest.

I'd stay on top of USPS. if you didn't call your local post office (as opposed to the 1-800 number), call the local one, speak to the postmaster (supervisor) and have him/her check the GPS to see where it was delivered.

If you need help finding the direct phone number, send me a PM and I can help. I'll need your zip code (privately).
 
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#9,287
BeenBurned said:
I'm sorry for your loss.

Hopefully, whoever signed is honest.

I'd stay on top of USPS. if you didn't call your local post office (as opposed to the 1-800 number), call the local one, speak to the postmaster (supervisor) and have him/her check the GPS to see where it was delivered.

If you need help finding the direct phone number, send me a PM and I can help. I'll need your zip code (privately).
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HUGS!!!! GPS was the magic word so to speak. The post office saw it had been delivered to an address similar, but about 1/2 mile away. I bundled my father into the car, we went to find the errant package. Very nice family, didn’t speak any English, my dad did all the talking.... and they had the package since yesterday but didn’t know what to do with it. I am sooooo happy!

To be clear, the Post Office was sending a supervisor to the address and not sure they would have condoned our going in search of package on our own. It all worked out though.
 
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#9,288
doloresmia said:
HUGS!!!! GPS was the magic word so to speak. The post office saw it had been delivered to an address similar, but about 1/2 mile away. I bundled my father into the car, we went to find the errant package. Very nice family, didn’t speak any English, my dad did all the talking.... and they had the package since yesterday but didn’t know what to do with it. I am sooooo happy!

To be clear, the Post Office was sending a supervisor to the address and not sure they would have condoned our going in search of package on our own. It all worked out though.
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Same happened to me a couple month's ago. Package delivered, but not to me. I went into PO and had them pull GPS. Postmaster could see exact address it was delivered. They sent the carrier to the house to collect the package and deliver to me. The Postmaster said if they were unsuccessful in recovering the package that I could file an insurance claim because the GPS coordinates showed it was not delivered to my address. Luckily the people at the address had the package, unopened. Glad to hear you got your package too!
 
#9,289
holiday123 said:
Same happened to me a couple month's ago. Package delivered, but not to me. I went into PO and had them pull GPS. Postmaster could see exact address it was delivered. They sent the carrier to the house to collect the package and deliver to me. The Postmaster said if they were unsuccessful in recovering the package that I could file an insurance claim because the GPS coordinates showed it was not delivered to my address. Luckily the people at the address had the package, unopened. Glad to hear you got your package too!
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I am so amazed that USPS can use GPS to tell where a package was left.... and the next step really should be to tell the postal worker they are delivering to the wrong location!
 
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#9,290
doloresmia said:
I am so amazed that USPS can use GPS to tell where a package was left.... and the next step really should be to tell the postal worker they are delivering to the wrong location!
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I know. I totally wanted to submit that idea to usps. Put a barcode on the mailbox or front door frame with GPS coordinates that interface with the barcode scan or link the coordinates with informed delivery or something. Like we do in medicine. Scan the patient's wristband, scan the med, if wrong it'll give an error notification. Do not see why usps cannot do the same.
 
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#9,291
holiday123 said:
I know. I totally wanted to submit that idea to usps. Put a barcode on the mailbox or front door frame with GPS coordinates that interface with the barcode scan or link the coordinates with informed delivery or something. Like we do in medicine. Scan the patient's wristband, scan the med, if wrong it'll give an error notification. Do not see why usps cannot do the same.
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They might be able to do something with the package scan vs having to put a barcode on every mail box since they already have GPS implemented. I am sure there is a cost issue somewhere.... and Amazon will come up with a solution first
 
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#9,292
I haven't heard from my Christian Louboutin buyer who queried the authenticity of my authentic shoes but I've been checking daily to see if she lists the shoes I sold to her. Nothing yet except another, new false positive from a buyer saying seller won't respond to queries about the whereabouts of shoes purchased. And I saw that at least two of her listings - one active, one completed - are highly dubious and almost certainly fakes.
This is a dishonest seller/buyer but I guess Ebay's OK with it because she's doing her buying and selling there so the money go round is working well for them.
 
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#9,296
I have an item I sold that is probably lost in the USPS system. It was first class so not insured. It was shipped on March 3 and hasn't moved since March 4, when it was at the first distribution center. I have a person from USPS trying to get more information. At what point do I refund (I'm thinking Monday), and how do I do that so I don't get a defect and get my FVF fees back?
 
#9,297
whateve said:
I have an item I sold that is probably lost in the USPS system. It was first class so not insured. It was shipped on March 3 and hasn't moved since March 4, when it was at the first distribution center. I have a person from USPS trying to get more information. At what point do I refund (I'm thinking Monday), and how do I do that so I don't get a defect and get my FVF fees back?
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Are you sure that the buyer didn't get it without a scan? (Did the buyer contact you?)
 
#9,298
whateve said:
I have an item I sold that is probably lost in the USPS system. It was first class so not insured. It was shipped on March 3 and hasn't moved since March 4, when it was at the first distribution center. I have a person from USPS trying to get more information. At what point do I refund (I'm thinking Monday), and how do I do that so I don't get a defect and get my FVF fees back?
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I had that happen once, I stayed in touch with my buyer and luckily they were patient. It took about 3 weeks but the post office eventually found it. I actually called the distribution center of the last scan trying to shake the package loose. Good luck!
 
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#9,299
BeenBurned said:
Are you sure that the buyer didn't get it without a scan? (Did the buyer contact you?)
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The buyer did contact me right when I was about to call the post office to see what happened. She seems very nice. I don't think she is scamming me. Even if she is, she deserves a refund if it doesn't get scanned.
Luvpurplepurses said:
I had that happen once, I stayed in touch with my buyer and luckily they were patient. It took about 3 weeks but the post office eventually found it. I actually called the distribution center of the last scan trying to shake the package loose. Good luck!
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Thanks! I haven't brought up the idea of a refund with my buyer yet. I hope she's patient. I imagine she could already open a not received claim and win.
 
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#9,300
whateve said:
The buyer did contact me right when I was about to call the post office to see what happened. She seems very nice. I don't think she is scamming me. Even if she is, she deserves a refund if it doesn't get scanned.

Thanks! I haven't brought up the idea of a refund with my buyer yet. I hope she's patient. I imagine she could already open a not received claim and win.
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I've also had it happen (more than once) and I've asked the buyer(s) to give it a bit more time. In cases where there wasn't an eventual delivery scan, I've refunded. In other instances, having called the post office seemed to do something to make movement and items got delivered.
 
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