eBay, etc. General Question/Answer Thread

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I received an offer from a buyer $10 below my lowest. I have changed my mind and would like to contact my buyer. But when I search the buyer nothing no result is found by that name. How do I contact this buyer? And why can't I find him/her even though I can see his/her profile but there's no contact option?
You should be able to go to the offer in your ebay and contact the buyer through it. It'll ask for an item number to refer to for the contact and you should paste the item number of that item.
 
You should be able to go to the offer in your ebay and contact the buyer through it. It'll ask for an item number to refer to for the contact and you should paste the item number of that item.
Thank youI. It's too late. Someone else bought the bag. Lol! I can't contact the buyer I wanted to contact from my app. Maybe I can do it from the PC. I need to try to see if I have the option for future.
 
Have I had it with buyers or is this person crazy? I sold an item, sent 2 payment reminders and today unpaid item assistant opened a case for me. I relisted the item while I wait for payment or the case to close. Buyer never responded to payment reminders, but sends me this message. What to do?

hi I would suggest you take down the current auction for an item I am still linked to .you cant do both if so you need to cancel the unpaid case then do so first then relist.
all I had was 400 in the bank and why I made the offer of that amount .I accepted your counter offer but it was too late to make it to the bank and I was planning on depositing the extra today being yesterday was a holiday so I had to wait .now I have an unpaid case opened on me so it says I have until a certain date to pay if I dont then you can relist but as of right now it is still my purchased item unless you want to drop the case otherwise end the item until the unpaid item is over.
it is in violation of ebay rules .you cant do both if u open it you have to wait it out you have enough feedback to know u cant do what you are doing….and before you quote about someone about making an offer if they dont intend on paying well then why havnt you contacted me in any regards ? there is no set time frame for payment to be submitted in your description and buyers are not obligated to pay right then unless it is otherwise stated.
im taking a screenshot of the relisted item so if I need to show ebay any information in regards to it being relisted in the timeframe of the case still being active
 
Have I had it with buyers or is this person crazy? I sold an item, sent 2 payment reminders and today unpaid item assistant opened a case for me. I relisted the item while I wait for payment or the case to close. Buyer never responded to payment reminders, but sends me this message. What to do?

hi I would suggest you take down the current auction for an item I am still linked to .you cant do both if so you need to cancel the unpaid case then do so first then relist.
all I had was 400 in the bank and why I made the offer of that amount .I accepted your counter offer but it was too late to make it to the bank and I was planning on depositing the extra today being yesterday was a holiday so I had to wait .now I have an unpaid case opened on me so it says I have until a certain date to pay if I dont then you can relist but as of right now it is still my purchased item unless you want to drop the case otherwise end the item until the unpaid item is over.
it is in violation of ebay rules .you cant do both if u open it you have to wait it out you have enough feedback to know u cant do what you are doing….and before you quote about someone about making an offer if they dont intend on paying well then why havnt you contacted me in any regards ? there is no set time frame for payment to be submitted in your description and buyers are not obligated to pay right then unless it is otherwise stated.
im taking a screenshot of the relisted item so if I need to show ebay any information in regards to it being relisted in the timeframe of the case still being active

In the time your buyer wrote that, they could have gone to the bank and you know, PAID you. Or used a credit card.

I'd honestly not want to sell it to that buyer now, but that sounds like a good sale to turn away.

At best, I'd respond and advise the UPI opens automatically and will close when payment is received. For all the buyer knows, you have multiple of the item, too. Though since you don't, I'm assuming your new listing is not a BIN where you could potentially sell it before the UPI is done, though, right?
 
Have I had it with buyers or is this person crazy? I sold an item, sent 2 payment reminders and today unpaid item assistant opened a case for me. I relisted the item while I wait for payment or the case to close. Buyer never responded to payment reminders, but sends me this message. What to do?

hi I would suggest you take down the current auction for an item I am still linked to .you cant do both if so you need to cancel the unpaid case then do so first then relist.
all I had was 400 in the bank and why I made the offer of that amount .I accepted your counter offer but it was too late to make it to the bank and I was planning on depositing the extra today being yesterday was a holiday so I had to wait .now I have an unpaid case opened on me so it says I have until a certain date to pay if I dont then you can relist but as of right now it is still my purchased item unless you want to drop the case otherwise end the item until the unpaid item is over.
it is in violation of ebay rules .you cant do both if u open it you have to wait it out you have enough feedback to know u cant do what you are doing….and before you quote about someone about making an offer if they dont intend on paying well then why havnt you contacted me in any regards ? there is no set time frame for payment to be submitted in your description and buyers are not obligated to pay right then unless it is otherwise stated.
im taking a screenshot of the relisted item so if I need to show ebay any information in regards to it being relisted in the timeframe of the case still being active
The person is a PITA! I wouldn't close the case though I might end the listing in case she pays.

Dear buyer,

I'm sorry you're having financial problems but once you make an offer and it's accepted, you are obligated to pay for it. A listing doesn't have to state how quickly a case will open. In my case, the ebay case opened automatically after (however many days). If you check your ebay messages, you'll see that I sent 2 previous invoices prior to the case automatically opening.

As a seller, there's no "rule" against relisting an item while a case is open. While I do run the risk of someone buying it just prior to your payment, in my experience, that doesn't usually happen. If you contact ebay, they'll tell you that I haven't broken any rules.

If you'd needed extra time to pay, you could have let me know and I'd have waited and made sure the automatic case didn't open but not having heard from you, I assumed you'd changed your mind. If you don't want the item any longer, just don't respond to the case and it'll close on (insert date).

Sincerely,
Seller
 
What a PITA! Why didn't she tell you her situation before the best offer? While I might not have been happy about it, the explanation before hand would have made me feel much better. As a seller I want to be paid ASAP, but as a buyer I do realize things happen.
 
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Perfect th
The person is a PITA! I wouldn't close the case though I might end the listing in case she pays.

Dear buyer,

I'm sorry you're having financial problems but once you make an offer and it's accepted, you are obligated to pay for it. A listing doesn't have to state how quickly a case will open. In my case, the ebay case opened automatically after (however many days). If you check your ebay messages, you'll see that I sent 2 previous invoices prior to the case automatically opening.

As a seller, there's no "rule" against relisting an item while a case is open. While I do run the risk of someone buying it just prior to your payment, in my experience, that doesn't usually happen. If you contact ebay, they'll tell you that I haven't broken any rules.

If you'd needed extra time to pay, you could have let me know and I'd have waited and made sure the automatic case didn't open but not having heard from you, I assumed you'd changed your mind. If you don't want the item any longer, just don't respond to the case and it'll close on (insert date).

Sincerely,
Seller
Thank. Im too riled up to make sense :)
 
She hasn't paid. Only that rant HAHA. She has 199 feedback, but since buyer's can't get negative it's hard to say.

Yikes. Looking at her feedback left for others I kind of hope she doesn't pay. Can they leave feedback if they don't pay?

https://feedback.ebay.com/ws/eBayIS...eftForOthers&ftabfocus=true&searchInterval=30
If they get a strike, they can't leave feedback.

I went to put her on my BBL and she's already there. I put her on it after this post:
https://forum.purseblog.com/threads/help-for-rookie-seller.1009676/#post-33064188
 
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Have I had it with buyers or is this person crazy? I sold an item, sent 2 payment reminders and today unpaid item assistant opened a case for me. I relisted the item while I wait for payment or the case to close. Buyer never responded to payment reminders, but sends me this message. What to do?

hi I would suggest you take down the current auction for an item I am still linked to .you cant do both if so you need to cancel the unpaid case then do so first then relist.
all I had was 400 in the bank and why I made the offer of that amount .I accepted your counter offer but it was too late to make it to the bank and I was planning on depositing the extra today being yesterday was a holiday so I had to wait .now I have an unpaid case opened on me so it says I have until a certain date to pay if I dont then you can relist but as of right now it is still my purchased item unless you want to drop the case otherwise end the item until the unpaid item is over.
it is in violation of ebay rules .you cant do both if u open it you have to wait it out you have enough feedback to know u cant do what you are doing….and before you quote about someone about making an offer if they dont intend on paying well then why havnt you contacted me in any regards ? there is no set time frame for payment to be submitted in your description and buyers are not obligated to pay right then unless it is otherwise stated.
im taking a screenshot of the relisted item so if I need to show ebay any information in regards to it being relisted in the timeframe of the case still being active
What a jerk! I've relisted items a few days after the unpaid claim was opened. I don't have any advice but I do sympathize with you!
 
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What a jerk! I've relisted items a few days after the unpaid claim was opened. I don't have any advice but I do sympathize with you!
I know. He must be annoyed because when I relisted the item I added a note at the beginning to please not make an offer if you don't intend to pay. LOL.
I'm also re-reading his message and if he made an offer for $400 because that's all he had, how did he plan on paying for tax and shipping? I sent beenburned's template, but haven't heard anything. He'll probably wait until the last minute to pay just to drag it out.
I thought it was this buyer who received a clever feedback from a seller, but I can't find it. Is was very well worded to just tip toe on the soft neg line. It was something like: communication is key, always best to inform of issue before leaving negative. Something like that. I wish I had screenshotted it.
 
I know. He must be annoyed because when I relisted the item I added a note at the beginning to please not make an offer if you don't intend to pay. LOL.
I'm also re-reading his message and if he made an offer for $400 because that's all he had, how did he plan on paying for tax and shipping? I sent beenburned's template, but haven't heard anything. He'll probably wait until the last minute to pay just to drag it out.
I thought it was this buyer who received a clever feedback from a seller, but I can't find it. Is was very well worded to just tip toe on the soft neg line. It was something like: communication is key, always best to inform of issue before leaving negative. Something like that. I wish I had screenshotted it.
I hate people who play games on Ebay. I've had 2 in the past 2 months. My thinking is don't buy something if you can't pay for it immediately, and don't buy from someone who doesn't take returns and then try to return something. I'm over idiots. LOL my rant for today!!
 
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