An item that was out for delivery on the 25th was never scanned as delivered. USPS tracking has never been updated. It says "Alert" and "The delivery status of your item has not been updated..." The buyer hasn't complained nor left feedback, but I don't expect her to since she has zero feedback. Would you contact the post office to see if they can update this, or just leave it?
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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Yes, in the US. This has happened to me in the past but not for this long. Usually it gets updated to delivered.
Thanks. That was my feeling too. Maybe by Monday it will have resolved.
Oh I just reread your post. It was already out for delivery. Yeah I’d check as well. Although the posties are probably swamped so maybe it was delivered and they forgot to input it as such.
I’d check with the post office, not the buyer!
I would contact the PO for an update. That way if she contacts you, you will already have the info.
I did a search on "retract" and would appreciate your current advice on retracting an offer. There are a few options given, such as can't contact the seller, entered the wrong amount, (can't remember the third one). I have very rarely retracted an offer, but today I did so on a "Make Best Offer" item because it turns out the manufacturer offers it in a new size that is closer to what I'm looking for. I sent the seller a message to let her know why I'm retracting. I would hate for this to reflect adversely on her. If it gets tracked as part of my bidding patterns, I'm OK with that, as I don't expect to be retracting an offer again in the foreseeable future.
The third reason for retracting is that seller changed description.
Retracting doesn't reflect on the seller. It does impact your own account if you make a habit of it but for a once-in-a-while retraction, you won't have a problem.
In contacting the seller, she may be willing to just decline or let the offer time out. But if you do cancel your offer, you just have to pick one of the reasons.
I purchased an item on ebay. It was way off from what the listing said. I asked for a return because the item did not match what the listing described. The seller approved the return. The seller sent me a return label. The label she sent me is insured and signature required (the item was $210). I noticed the return label has her shipping address and also has her address as the return address - not mine. Is this correct? Should the return address be my address in case the item doesn't get delivered for some reason and needs to be returned to sender (which should be me since I still own the item until it's delivered to her)? Did she change the return address to her address or is this how the ebay return labels are generated - with the seller as the shipping address and return address?
That isn't how ebay return labels are generated. I just got a return from a buyer using an ebay generated label and it has her address as the return address. The seller has the option to create her own label. I'm concerned that the price she paid for the label is wrong because she has picked her location as the origination location, which is not the case. I'm not sure what I would do in your case. I would probably contact her and ask her why the return address isn't yours. I'm thinking that since the item is insured, you should be protected as long as you get the package scanned when you send it.
Thank you for responding. The shipping charges are the same as the charges on the label when the item was mailed to me initially. At the top of the return label under the postage amount it shows my zip code as the "from" zip code. So she must have just changed the return to her address but put my zip as the area it's shipping from. I may just put my address on the return address part with my own little mailing label. ???
They seem to have been issuing loads this year and then they dried up around October time. I've several accounts and always got them on ones I'd not used for awhile.
I received a coupon a few days ago but I only noticed it on the last day so didn't get round to using it. Is there anyway we can turn notifications on or do they not tell you intentionally?
So frustrated with eBay and need to vent for a minute. Also wondering if anyone else has experienced something similar. This would have been only my second purchase on eBay ever. My first one was a very small one over a year ago.
Tried to pay for the item with my debit card. Got the message they couldn't process it. Ok... Called my bank. There have been a couple times where the card is denied since the location of the purchase reads as a different state, and I have to verify it is me - not a fraudulent charge. Nope. Bank never even got the charge from eBay.
Due to bad previous experiences I refuse to use PayPal. Call eBay they blame the bank and say the bank denied the charge. I say that isn't the problem, I'd called the bank. 'Well, they wouldn't tell you if they did deny it.' Uh... No... They would. They have in the past. Really push getting a PayPal account to solve all my problems. Nope!
Try my credit card (totally different bank). Nope. It's also unable to be processed. And the fact that both times the message is 'unable to process' not 'declined' tells me it is NOT the bank. So now I don't have the beautiful purse I want, and I don't plan to use eBay ever again.
Anyway, thanks for letting me vent. Anyone else have problems on eBay if they don't use PayPal? I have messaged the seller to let them know what happened, as I feel bad for the seller, thinking they made a sale and now it isn't going to happen.
Tried to pay for the item with my debit card. Got the message they couldn't process it. Ok... Called my bank. There have been a couple times where the card is denied since the location of the purchase reads as a different state, and I have to verify it is me - not a fraudulent charge. Nope. Bank never even got the charge from eBay.
Due to bad previous experiences I refuse to use PayPal. Call eBay they blame the bank and say the bank denied the charge. I say that isn't the problem, I'd called the bank. 'Well, they wouldn't tell you if they did deny it.' Uh... No... They would. They have in the past. Really push getting a PayPal account to solve all my problems. Nope!
Try my credit card (totally different bank). Nope. It's also unable to be processed. And the fact that both times the message is 'unable to process' not 'declined' tells me it is NOT the bank. So now I don't have the beautiful purse I want, and I don't plan to use eBay ever again.
Anyway, thanks for letting me vent. Anyone else have problems on eBay if they don't use PayPal? I have messaged the seller to let them know what happened, as I feel bad for the seller, thinking they made a sale and now it isn't going to happen.