eBay, etc. General Question/Answer Thread

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#9,151
Hyacinth said:
Yep!

BeenBurned, you and I are in the wrong business. Or maybe just at the wrong end of it. Maybe I should try it, I starting with that "haunted" Chap-Stick that keeps disappearing from my handbag the second my back is turned. Or that demon-cursed skillet that sets fire to anything I try to cook in it. There must be dozens of items here with Paranormal qualities, I just have to find them. :coolio:
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:biggrin:
 
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#9,152
Hyacinth said:
Yep!

BeenBurned, you and I are in the wrong business. Or maybe just at the wrong end of it. Maybe I should try it, I starting with that "haunted" Chap-Stick that keeps disappearing from my handbag the second my back is turned. Or that demon-cursed skillet that sets fire to anything I try to cook in it. There must be dozens of items here with Paranormal qualities, I just have to find them. :coolio:
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Made my day! Thank you! :lol:​
 
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#9,153
BeenBurned said:
Amazing! Private listings are a great way to hide a multitude of sins! I am willing to bet that that doll will be relisted. There's no way a legitimate bidder would raise the bidding by that amount!
https://www.ebay.com/bfl/viewbids/153583589046?item=153583589046&rt=nc&_trksid=p2047675.l2565

Several of the haunted dolls and clowns were sold by the seller more than once, more likely a result of questionable bidding rather than NPBs.

And there are way too many feedbacks received by the seller from the same people going back years.
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And bidding went from $47 to $2,000? Red flag there. Can she be reported?
 
#9,154
Hyacinth said:
Yep!

BeenBurned, you and I are in the wrong business. Or maybe just at the wrong end of it. Maybe I should try it, I starting with that "haunted" Chap-Stick that keeps disappearing from my handbag the second my back is turned. Or that demon-cursed skillet that sets fire to anything I try to cook in it. There must be dozens of items here with Paranormal qualities, I just have to find them. :coolio:
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Haunted Chapstick! :rofl: :lol:
 
#9,155
Lucky brand sent DH's 1 pair of $39 jeans signature required. It does not show signature required on the shipment info, but my updated tracking shows delivery unsuccessful due to this signature requirement and the package is being routed to an access point. Is this new? I've never had a package automatically rerouted before.
 
#9,156
I just viewed my current invoice from ebay for final value fees and see that i am being charged a fee for an item sold that I refunded. For the life of me I cannot figure out how to cancel the transaction. I refunded the payment a month ago when I realized that the item had been sent to consignment. I forgot to remove it from ebay and of course it sold the day after I dropped it at the consignment store. The seller was understanding and I refunded the money but I never did cancel the transaction back in Oct. now I'm trying to do that but can't figure it out? Please advise!
 
#9,157
MAGJES said:
I just viewed my current invoice from ebay for final value fees and see that i am being charged a fee for an item sold that I refunded. For the life of me I cannot figure out how to cancel the transaction. I refunded the payment a month ago when I realized that the item had been sent to consignment. I forgot to remove it from ebay and of course it sold the day after I dropped it at the consignment store. The seller was understanding and I refunded the money but I never did cancel the transaction back in Oct. now I'm trying to do that but can't figure it out? Please advise!
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It's too late to cancel the transaction. How did you refund the buyer? If you did it through PayPal without going through the eBay cancellation process, you won't be eligible for a FVF refund.
https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128
 
#9,158
MAGJES said:
I just viewed my current invoice from ebay for final value fees and see that i am being charged a fee for an item sold that I refunded. For the life of me I cannot figure out how to cancel the transaction. I refunded the payment a month ago when I realized that the item had been sent to consignment. I forgot to remove it from ebay and of course it sold the day after I dropped it at the consignment store. The seller was understanding and I refunded the money but I never did cancel the transaction back in Oct. now I'm trying to do that but can't figure it out? Please advise!
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Catbird9 said:
It's too late to cancel the transaction. How did you refund the buyer? If you did it through PayPal without going through the eBay cancellation process, you won't be eligible for a FVF refund.
https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128
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You don't have anything to lose by calling ebay and asking if they can issue the credit manually.
 
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#9,159
BeenBurned said:
You don't have anything to lose by calling ebay and asking if they can issue the credit manually.
Click to expand...

Thanks. I'll give them a call!
Catbird9 said:
It's too late to cancel the transaction. How did you refund the buyer? If you did it through PayPal without going through the eBay cancellation process, you won't be eligible for a FVF refund.
https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128
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Thanks. I refunded through ebay!
 
#9,160
I have a buyer who contacted me, saying that her item arrived damaged. She was willing to keep it and attempt to fix it if I gave her a partial refund. I offered an amount that she accepted. All of this is through messages. She didn't open a return request. It appears that there is no way to issue the partial through ebay since she didn't open a return request. Is this true? If I issue the partial through paypal, it seems I won't get back any of my FVF fees unless I call ebay. I'm worried that after I give the refund, she will decide she can't fix it and open the return request anyway. I realize that if she had opened a return request, and I had offered the partial through that, then if she accepted it, she would have no more recourse. It seems a bit odd to request that my buyer open the case now so we can issue the refund formally, but should I do that?

ETA: also, will I get a defect if she opens a return request not as described?

ETA2: I ended up calling ebay. They told me to tell her to open the return request. I won't get a defect as long as it doesn't get escalated. Once she accepts the refund, the case is closed so she can't open another one. She can still open a paypal case. This way I'll get a refund of FVF fees.
 
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#9,161
whateve said:
I have a buyer who contacted me, saying that her item arrived damaged. She was willing to keep it and attempt to fix it if I gave her a partial refund. I offered an amount that she accepted. All of this is through messages. She didn't open a return request. It appears that there is no way to issue the partial through ebay since she didn't open a return request. Is this true? If I issue the partial through paypal, it seems I won't get back any of my FVF fees unless I call ebay. I'm worried that after I give the refund, she will decide she can't fix it and open the return request anyway. I realize that if she had opened a return request, and I had offered the partial through that, then if she accepted it, she would have no more recourse. It seems a bit odd to request that my buyer open the case now so we can issue the refund formally, but should I do that?

ETA: also, will I get a defect if she opens a return request not as described?

ETA2: I ended up calling ebay. They told me to tell her to open the return request. I won't get a defect as long as it doesn't get escalated. Once she accepts the refund, the case is closed so she can't open another one. She can still open a paypal case. This way I'll get a refund of FVF fees.
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I started to type my reply and saw ETA2, which is exactly what I was going to say.

Although ebay is notorious for giving inaccurate info, they ARE correct in this case.
 
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#9,162
BeenBurned said:
I started to type my reply and saw ETA2, which is exactly what I was going to say.

Although ebay is notorious for giving inaccurate info, they ARE correct in this case.
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Unfortunately there have been crickets from my buyer. I'm afraid she is going to try to repair before she opens the case, which is what I wanted to avoid. I would lose too much money paying for it to ship back since it is a cheap item. With the generous partial I offered, I at least break even.
 
#9,163
whateve said:
I have a buyer who contacted me, saying that her item arrived damaged. She was willing to keep it and attempt to fix it if I gave her a partial refund. I offered an amount that she accepted. All of this is through messages. She didn't open a return request. It appears that there is no way to issue the partial through ebay since she didn't open a return request. Is this true? If I issue the partial through paypal, it seems I won't get back any of my FVF fees unless I call ebay. I'm worried that after I give the refund, she will decide she can't fix it and open the return request anyway. I realize that if she had opened a return request, and I had offered the partial through that, then if she accepted it, she would have no more recourse. It seems a bit odd to request that my buyer open the case now so we can issue the refund formally, but should I do that?

ETA: also, will I get a defect if she opens a return request not as described?

ETA2: I ended up calling ebay. They told me to tell her to open the return request. I won't get a defect as long as it doesn't get escalated. Once she accepts the refund, the case is closed so she can't open another one. She can still open a paypal case. This way I'll get a refund of FVF fees.
Click to expand...

BeenBurned said:
I started to type my reply and saw ETA2, which is exactly what I was going to say.

Although ebay is notorious for giving inaccurate info, they ARE correct in this case.
Click to expand...
She opened the return request, I offered the refund which she accepted, but I never got my FVF back. I hate having to call them back to get them to do that.
 
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