eBay, etc. General Question/Answer Thread

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#9,031
Purses & Perfumes said:
I finally mustered up the courage and listed an item (I figured I would try selling on my own, given the high fees charged by the consignment store). The item sold quickly and the buyer sent a note asking if I can hold off on shipping for two weeks as that person is travelling. I would prefer to ship sooner rather than later; I am not sure if the rules allow me to wait that long. Given that I am inexperienced with selling, (I have only listed two other items before), does anyone have any suggestions on the best way to proceed? Thanks!
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Just my opinion I think EBay gives a time frame for you to post it, personally I would ask to cancel as it sounds far too much bother and will no doubt mean time spent on the phone with various eBay representatives trying to reverse a late postage ding
 
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#9,032
Purses & Perfumes said:
I finally mustered up the courage and listed an item (I figured I would try selling on my own, given the high fees charged by the consignment store). The item sold quickly and the buyer sent a note asking if I can hold off on shipping for two weeks as that person is travelling. I would prefer to ship sooner rather than later; I am not sure if the rules allow me to wait that long. Given that I am inexperienced with selling, (I have only listed two other items before), does anyone have any suggestions on the best way to proceed? Thanks!
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The rules require you to ship within your specified time frame. I'd ask the buyer if she can place a hold on her mail.
 
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#9,033
thewildraven said:
Just my opinion I think EBay gives a time frame for you to post it, personally I would ask to cancel as it sounds far too much bother and will no doubt mean time spent on the phone with various eBay representatives trying to reverse a late postage ding
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Catbird9 said:
The rules require you to ship within your specified time frame. I'd ask the buyer if she can place a hold on her mail.
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Thanks so much for the replies.:flowers:
I messaged her and let her know that I would not be able to delay shipping and suggested she place her mail on hold. I haven't heard back from her yet.
 
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#9,034
Purses & Perfumes said:
I finally mustered up the courage and listed an item (I figured I would try selling on my own, given the high fees charged by the consignment store). The item sold quickly and the buyer sent a note asking if I can hold off on shipping for two weeks as that person is travelling. I would prefer to ship sooner rather than later; I am not sure if the rules allow me to wait that long. Given that I am inexperienced with selling, (I have only listed two other items before), does anyone have any suggestions on the best way to proceed? Thanks!
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Catbird9 said:
The rules require you to ship within your specified time frame. I'd ask the buyer if she can place a hold on her mail.
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In order to maintain seller protection, you must ship within 7 days of payment.
 
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#9,035
BeenBurned said:
In order to maintain seller protection, you must ship within 7 days of payment.
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Thank you so much! It is so important to know these things if one is selling on ebay.

I would have preferred to ship tomorrow, but in this instance, I told her I would ship her package on Monday, which is the latest I can push it. If I don't hear back from her, my plan is to just go ahead and ship on Monday and hope for the best.
 
#9,039
There’s nothing like some item location misrepresentation to start your day. An item that was supposed to originate from London is being sent from Taipei instead. Naturally, I contacted the seller (but didn’t really expect to get a satisfactory answer). I was right.

Sorry I am on holiday at the moment that’s why. I will only be back to London in Aug. That’s why I am sending from here. I have a flat and a company here in Taipei so I spend sometimes between here and London. The earring is authentic so you don’t need to worry. Thank you

Following the seller’s logic, she’s on holiday but has apparently brought the 22 other items she has for sale with her.

Following my logic, she lied about item location, she’s lying now and I’m probably going to have to open a SNAD.

Well, at least under eBay’s rules, I only have to ship it back to London.

Any other advice?

 
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#9,040
restricter said:
There’s nothing like some item location misrepresentation to start your day. An item that was supposed to originate from London is being sent from Taipei instead. Naturally, I contacted the seller (but didn’t really expect to get a satisfactory answer). I was right.

Sorry I am on holiday at the moment that’s why. I will only be back to London in Aug. That’s why I am sending from here. I have a flat and a company here in Taipei so I spend sometimes between here and London. The earring is authentic so you don’t need to worry. Thank you

Following the seller’s logic, she’s on holiday but has apparently brought the 22 other items she has for sale with her.

Following my logic, she lied about item location, she’s lying now and I’m probably going to have to open a SNAD.

Well, at least under eBay’s rules, I only have to ship it back to London.

Any other advice?
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I call BS too. No one brings their listed items on vacation with them on the off-chance that they're going to sell while they're away! Nor does it make sense that someone would have 2 sets of items, one at home and one at their "vacation destination" so they have it to ship from wherever they happen to be at the time of the sale!

Sheesh, sellers! Be honest because you give all sellers a bad name when you do this carp!

@restricter - There's not much you can do until it arrives (or doesn't arrive).
 
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#9,042
BeenBurned said:
I call BS too. No one brings their listed items on vacation with them on the off-chance that they're going to sell while they're away! Nor does it make sense that someone would have 2 sets of items, one at home and one at their "vacation destination" so they have it to ship from wherever they happen to be at the time of the sale!

Sheesh, sellers! Be honest because you give all sellers a bad name when you do this carp!

@restricter - There's not much you can do until it arrives (or doesn't arrive).
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Yup, fake. Just opened a return. Let the games begin.
 
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#9,044
BeenBurned said:
Ugh! You called it!
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That’s because I spend time in this forum and I’m not an idiot. The story takes a fun twist because she accepted the return, allegedly can’t generate a label and sent this:

Please return to my uk address. XX

Please kindly declare lower value like 20 pounds and as fashion accessory. Once my shop floor staff receive the item I will issue you a full refund.

It is authentic and I still have the XXXXX shop receipt. I don’t understand why you claim it is not authentic. I have a boutique in London I will never sell any not authentic item on eBay. Just because I am on holiday here in Taipei and you think it is not authentic which is rather unfair. It’s ok you want to return but the item is authentic. Thank you.

To recap:

1) she misrepresented the item location
2) she wants me to believe she takes her inventory on holiday with her
3) she lied on the customs form when she sent it to me, declaring it as a $40 value
4) she wants me to lie on a customs form

And she wants to know why I claim the item’s not authentic. Insert eye roll here.

I contacted eBay and they’re forcing her to pay for shipping and notifying her that the full value must be declared for customs.

I have to admit, it’s a bit fun being the problem buyer for a change.
 
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#9,045
@BeenBurned she sent me a label to return the item to Taiwan versus the UK in the listing. Anything I need to worry about there?

PS - she’s declaring it as a $20 item on the customs form.

PPS - she relisted the item as new without tags but worn once and being sent from the UK. Ugh!
 
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