eBay, etc. General Question/Answer Thread

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#8,191
BeenBurned said:
Are you saying that your BBL is blank?

If so, there's an occasional glitch that causes it but usually, the IDs show up when it's fixed.

Here's the link:
https://offer.ebay.com/ws/eBayISAPI.dll?BidderBlockLogin&BidderBlockLogin=&hm=vo.rp73(?310`b&guest=1&guest=1&hc=1

I copy and paste my BBL and send it to myself in an email once a month. That way, I always have a semi-complete version should it ever disappear and never reshow again.
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Straight-Laced said:
Thank you, thank you !!!!!
Yes, BBL went blank! I've never seen that before and honestly I felt sick when I saw the blank box.
Followed your link and found my BBL and copied the buyer names immediately. Odd that my BBL is still blank on eBay Australia, where I list, but it's not blank on eBay US. Anyway I've copied the IDs in case the glitch persists and I'll keep up to date as per your tip in case it happens again.
Thanks again BeenBurned :hbeat:
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Naturally I had to check my own BBL just to be sure it was still there. It's there, but I also noticed a link at the top right of the box labelled Restore List: "You can restore a past blocked bidder/buyer list by clicking on Restore list. Remember, you can only restore blocked bidder/buyer lists from 3 months prior to today..." I guess it would be worth testing that sometime to see how (or if) it works. But to be on the safe side, I copied my list. Thanks BB for the tip!
 
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#8,192
holiday123 said:
Ok so I purchased a NWOT bag on Ebay via best offer. Bag arrives with the following issues:

· Hangtag monogrammed with QA (not my initials)
· Pen mark and smudge on one side
· 2 tiny holes on the other side
· Underside of flap is beechwood and it has carmine color transfer on it along with a faint transfer of the "genuine glovetanned leather" words that are on the front of the bag.
· Crease on front flap

None of these issues were disclosed in the add, only described as NWOT and the description was cut and pasted from the Coach website.

I have no concerns on authenticity so that isn’t an issue. The seller accepts returns and has also been responsive with my questions, so I think she’s just new to selling bags. Has 100% feedback as a seller, but not a lot of handbag sales.

She said to let her know what I want to do as far as the issues. Item is a NWOT (at best NWD but honestly more like pre-owned) Dinky in Carmine. I purchased for BO $90+shipping.


What would you do? I'm not one for partial refunds, but would you ask for one (and what %?) or just return? I really like the color, but don't "need" it and if I ever want to resell, will have all these issues to deal with.

I paid between $55 and $120 for my other pre-owned Dinky's, but they were in mint condition.

Any suggestions?
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You have to decide what you want. Personally, I think there are too many defects to keep. I would ask for a free return, with the seller paying postage both ways. If she doesn't agree, you would have no trouble winning a SNAD return.
 
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#8,193
whateve said:
You have to decide what you want. Personally, I think there are too many defects to keep. I would ask for a free return, with the seller paying postage both ways. If she doesn't agree, you would have no trouble winning a SNAD return.
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Thanks, I'm leaning towards returning too. If I didn't want to take to Vegas next week it would be an easier decision. I did use eBay bucks so technically only out of pocket $56, but can put those bucks towards something else once they are refunded.
 
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#8,194
I have a package that the post never scanned when I dropped it off and I want to just refund the buyer. I’ve waited two weeks in hopes it’ll show up but it hasn’t. Where do I go to refund on eBay?
 
#8,195
bakeacookie said:
I have a package that the post never scanned when I dropped it off and I want to just refund the buyer. I’ve waited two weeks in hopes it’ll show up but it hasn’t. Where do I go to refund on eBay?
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I believe you still have to do it through Paypal, then you can open a cancellation request in ebay to get your fees back.
 
#8,197
I have a non-paying buyer on eBay. Auction ended 7/14. She promised to pay on Sunday. Today is Tuesday and she emailed she was in a wreck and doesn’t want the $10 item.
Is it best to wait for the unpaid assistant to kick in or to cancel the transaction on my end? I don’t want to risk a red. And would prefer not to pay eBay fees. Any advice in this scenario?
 
#8,198
Couturexec said:
I have a non-paying buyer on eBay. Auction ended 7/14. She promised to pay on Sunday. Today is Tuesday and she emailed she was in a wreck and doesn’t want the $10 item.
Is it best to wait for the unpaid assistant to kick in or to cancel the transaction on my end? I don’t want to risk a red. And would prefer not to pay eBay fees. Any advice in this scenario?
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use the unpaid assistant. She should get a strike, not you.
 
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#8,199
Couturexec said:
I have a non-paying buyer on eBay. Auction ended 7/14. She promised to pay on Sunday. Today is Tuesday and she emailed she was in a wreck and doesn’t want the $10 item.
Is it best to wait for the unpaid assistant to kick in or to cancel the transaction on my end? I don’t want to risk a red. And would prefer not to pay eBay fees. Any advice in this scenario?
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whateve said:
use the unpaid assistant. She should get a strike, not you.
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..... and when she gets the strike, she'll be unable to leave feedback for you.
 
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#8,201
Couturexec said:
She emails me tonight asking if I’ll wait until Saturday and she’ll pay me. UGH. These are hassles I forget when I think it’s a good idea to sell crap at a loss to clean out my stash.
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My suggestion (which I think is too late for you now) is to change your settings so the unpaid item assistant opens a case automatically after 2 days. That will save you from dealing with this PITA buyer! She'd get the UID notice and if she didn't pay in 4 days, the case closes automatically and she gets the strike.
 
#8,202
BeenBurned said:
My suggestion (which I think is too late for you now) is to change your settings so the unpaid item assistant opens a case automatically after 2 days. That will save you from dealing with this PITA buyer! She'd get the UID notice and if she didn't pay in 4 days, the case closes automatically and she gets the strike.
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I think I have that turned on. I thought I could open a case after 48 hours. When I tried to open the case using the help button it told me a case would automatically open for me on the 18th. So, I’m confused if it’s 2 or 4 days required to wait.
 
#8,203
Couturexec said:
I think I have that turned on. I thought I could open a case after 48 hours. When I tried to open the case using the help button it told me a case would automatically open for me on the 18th. So, I’m confused if it’s 2 or 4 days required to wait.
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Go to your "my ebay."
  • Mouse over the "account" tab.
  • In dropdown, click on "site preferences"
  • Under "selling preferences," go to
    s.gif
    Unpaid Item Assistant and click "show" and "edit"
  • The following is my setting. (If you have a buyer who needs extra time to pay and is nice enough to let you know, you can add the ID to the exclusion list and the dispute won't open for them.)
Screen Shot 2018-07-18 at 2.21.03 AM.png
 
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#8,205
Any advice for a bait & switch buyer? I purchased a Coach Legacy bag & the buyer described the leather to me as "absolutely perfect" & "looks brand new". The bag I received had scuff marks on the corners & a pen mark on the leather. She offered $25 back to me & insisted she never used it! But then I looked closer & realized she did not send me the bag in the photos- the creed placement on the striped lining on the bag I received did not match up to the same stripes as the creed in the listing. I have not heard back from the seller since I mentioned this discrepancy.
I still like the bag & would keep it with a larger discount, but should I report it?
 
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