eBay, etc. General Question/Answer Thread

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#8,176
carlpsmom said:
I wouldn't even consider feedback until after I received the item. Also, what does her handling state in the listing? I think I am a lot more lax on delivery time than others; if I am in a hurry, I buy local. If I get what I paid for, I am happy. :smile:

Keep in mind that she did seem to take her time previously, so it isn't really a surprise this time. lol

If nothing else, you can forego feedback altogether.
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Mulberrygal said:
I totally agree with Carpsmom, I wouldn't consider leaving feedback until the item has arrived..........Lol, things could get worse and you'll have far more to say :annoyed: or you may be delighted :smile:
There will also be an estimated delivery date shown, if it arrives before this date it doesn't matter how long it took her to post - it's arrived in the specified time. If it arrives late that's different but depends how you feel when it arrives. It's also an included question in feedback now "did the item arrive on time?" If sellers get too many negative responses they are penalised

I quite often revise my BIN listings when I go on holiday to state I'll despatch in 15 days and adjust it the nearer I get to coming home. If I've got a good promotion on sellers fees that I don't want to lose it's the easiest way to adjust. I'm a private seller and as such I can't just add a "seller away/shop closed" as business sellers can which always bugs me.......mind you I'd be polite and helpful about the delivery time and email them to confirm I was away and would be despatching when I got home :P
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Catbird9 said:
I would wait until the bag arrives. If you paid for expedited shipping, and didn't get that service, that's wrong. I would not just ignore such lackadaisical attitude from a seller of luxury brand items. Her excuse in the previous transaction, "Sorry, busy" is borderline rudeness. I'd probably leave neutral feedback and explain my reasons.
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BeenBurned said:
Beware. Ebay will still ding the seller (which she can see in her dashboard) if the item isn't shipped within her stated handling time. And even if she printed the label, they'll ding if tracking doesn't show up within the timeframe. The estimated delivery date is based on the generation of the label PLUS tracking so it can conceivably indicate what appears to be acceptable but when taken into account with the handling time will still be a defect.

As others have mentioned, wait to see what you get before doing anything. You have plenty of time (60-90 days) to leave feedback.
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Thank you for the advice. I'll definitely wait till delivery to consider feedback. It will arrive later than the seller stated. Usually when something is delivered it is not a problem and honestly I do not normally check tracking or pay attention...... but this time I did pay a lot extra for a quick ship (Approx $160 ) and was told another carrier than what she ended up using. She used FedEx.......and picked the slowest option available so a ding on shipping is definitely a consideration - I didn't get what I paid for. I also thought her reply was lackluster.
 
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#8,177
At one time in the not too distant past, a service level or carrier change below what you paid for was grounds for a Not As Described complaint.

But fairly recently the Idiot Brigade changed their tune and declared sellers could do what they want in that area. Now, if it doesn't arrive by the estimated due date, that's different and you may still have a valid complaint.
 
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#8,179
In the last couple of days, has anyone else stopped getting messages from ebay letting you know that your listing(s) have ended?

I didn't reset or change any settings but my mail from ebay has changed.
 
#8,181
BeenBurned said:
In the last couple of days, has anyone else stopped getting messages from ebay letting you know that your listing(s) have ended?

I didn't reset or change any settings but my mail from ebay has changed.
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whateve said:
I haven't gotten them in a long time, but I don't want them.
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I don't save those messages but I like to get them just because it makes me aware of the timing of my listings. I use a different browser to listing and revising than I do for most of my other computer use so unless I'm using that browser, it's emails that I watch for when account attention is needed. (I hope that makes sense.)

I do save my "listing confirmed" messages though because it helps me keep track of when I first listed something and at what price. And several months ago, there was a period where the listing confirmed messages weren't being sent. (They stopped without notice and restarted a couple of weeks later, again without any notice nor action on my part.)
 
#8,182
BeenBurned said:
I don't save those messages but I like to get them just because it makes me aware of the timing of my listings. I use a different browser to listing and revising than I do for most of my other computer use so unless I'm using that browser, it's emails that I watch for when account attention is needed. (I hope that makes sense.)

I do save my "listing confirmed" messages though because it helps me keep track of when I first listed something and at what price. And several months ago, there was a period where the listing confirmed messages weren't being sent. (They stopped without notice and restarted a couple of weeks later, again without any notice nor action on my part.)
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I use a different browser for each of my ebay accounts. I check my selling pages several times a day because I'm afraid I won't get a message from a member in my email. They tell me which listings are ending.
 
#8,184
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#8,185
BeenBurned said:
Are you saying that your BBL is blank?

If so, there's an occasional glitch that causes it but usually, the IDs show up when it's fixed.

Here's the link:
https://offer.ebay.com/ws/eBayISAPI.dll?BidderBlockLogin&BidderBlockLogin=&hm=vo.rp73(?310`b&guest=1&guest=1&hc=1

I copy and paste my BBL and send it to myself in an email once a month. That way, I always have a semi-complete version should it ever disappear and never reshow again.
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Thank you, thank you !!!!!
Yes, BBL went blank! I've never seen that before and honestly I felt sick when I saw the blank box.
Followed your link and found my BBL and copied the buyer names immediately. Odd that my BBL is still blank on eBay Australia, where I list, but it's not blank on eBay US. Anyway I've copied the IDs in case the glitch persists and I'll keep up to date as per your tip in case it happens again.
Thanks again BeenBurned :hbeat:
 
#8,186
Ok so I purchased a NWOT bag on Ebay via best offer. Bag arrives with the following issues:

· Hangtag monogrammed with QA (not my initials)
· Pen mark and smudge on one side
· 2 tiny holes on the other side
· Underside of flap is beechwood and it has carmine color transfer on it along with a faint transfer of the "genuine glovetanned leather" words that are on the front of the bag.
· Crease on front flap

None of these issues were disclosed in the add, only described as NWOT and the description was cut and pasted from the Coach website.

I have no concerns on authenticity so that isn’t an issue. The seller accepts returns and has also been responsive with my questions, so I think she’s just new to selling bags. Has 100% feedback as a seller, but not a lot of handbag sales.

She said to let her know what I want to do as far as the issues. Item is a NWOT (at best NWD but honestly more like pre-owned) Dinky in Carmine. I purchased for BO $90+shipping.


What would you do? I'm not one for partial refunds, but would you ask for one (and what %?) or just return? I really like the color, but don't "need" it and if I ever want to resell, will have all these issues to deal with.

I paid between $55 and $120 for my other pre-owned Dinky's, but they were in mint condition.

Any suggestions?
 
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