Hold on to the item. If the seller emails you to say that she wants it back, tell her you'll send it back when she sends a prepaid shipping label for you to send it back.
eBay, etc. General Question/Answer Thread
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Best course of action?
Ordered a set of craft items, came in different sizes in a set. Two of the set arrived with manufacturers defects that will make it hard/impossible to use those pieces. Seller took three weeks to send from Seattle to California. I had chosen this seller because they were in the US, not in Europe or Asia.
But I need the set for a project on hold, and in particular I mainly need one of the two defective items. Seller isn't responding. Not even after leaving negative feedback to try to get his attention after my messages went unanswered. Do I ...
1. Start a SNAD? Knowing that means I'll likely have to buy again elsewhere, probably with another month wait? And if so, how do I word what I want -- what I really want is replacements for the two damaged pieces, and I want them ASAP, not in three weeks. But I doubt they will send out a partial pre-boxed set. It was a $10 item, so I'm not worried about the money -- I'm more annoyed at the defective item after the silly wait. I can walk to Seattle in less than three weeks.
2. Just buy one of the cheap ones from China, knowing it will take the same amount of time to get across the Pacific as getting it from Seattle, but will be less hassle.
Or ... something else? This is, unfortunately, something I can't get locally; I need a metric version, not a US version. I tried to find it locally before resorting to eBay.
Ordered a set of craft items, came in different sizes in a set. Two of the set arrived with manufacturers defects that will make it hard/impossible to use those pieces. Seller took three weeks to send from Seattle to California. I had chosen this seller because they were in the US, not in Europe or Asia.
But I need the set for a project on hold, and in particular I mainly need one of the two defective items. Seller isn't responding. Not even after leaving negative feedback to try to get his attention after my messages went unanswered. Do I ...
1. Start a SNAD? Knowing that means I'll likely have to buy again elsewhere, probably with another month wait? And if so, how do I word what I want -- what I really want is replacements for the two damaged pieces, and I want them ASAP, not in three weeks. But I doubt they will send out a partial pre-boxed set. It was a $10 item, so I'm not worried about the money -- I'm more annoyed at the defective item after the silly wait. I can walk to Seattle in less than three weeks.
2. Just buy one of the cheap ones from China, knowing it will take the same amount of time to get across the Pacific as getting it from Seattle, but will be less hassle.
Or ... something else? This is, unfortunately, something I can't get locally; I need a metric version, not a US version. I tried to find it locally before resorting to eBay.
You'll have to open a SNAD. I doubt the seller will ship replacements for just the two damaged pieces. It is easier for him to refund your $10. If the seller hasn't responded to your messages, it is likely he won't respond to the SNAD, so you'll have to wait until it is time to escalate to get your money back. I would just order another one in the meantime if I didn't want to prolong the wait any longer.
Some quick advice I hope! I've been selling on eBay for ages so I'm across most things. But I'm about to list a huge amount of clothes which I've never sold before. I'm going to start the auctions at $10, but what do you think about including a buy it now for $30? (These items are worth anywhere from $100-150 new and my items are still new with tags). I don't want to be greedy and just want to clear out my clothes and make a bit of cash doing it. I'm not sure if I should just leave off the BIN and see what happens with the auction. Any opinions?
Auctions don't generate the type of bidding wars you'd have seen 15 years ago so unless you want to give away your items (or worse, pay someone to take them), start your auctions at the lowest price you're willing to accept should it be the only bid. And be sure to charge enough for shipping to cover the cost, or if you're going to do "free" shipping, increase the starting price enough to cover it.
Many buyers don't want to wait a week to find out if they're going to win an auction so they may gravitate to either fixed price listings or auctions with BINs. I'd add the BIN and give that option.
The last thing you want to do is sell (for example) a pair of jeans for $10 with free shipping, pay $5-7 minimum to ship, $1 FVF, $.40 PP fee and end up with a couple of bucks for your trouble. (If the jeans weigh over a pound and won't fit in a FRE, you could end up losing money - literally!)
There have been cases discussed where sellers have lost big bucks by using ebay's suggested $.99 starting price and free shipping! Items sold for $.99 and shipping cost sellers over $10.
Another tip: If you use BIN listings, you can list multiple items on the same listing. For example, if you have a bunch of tops that are the same size and brand, you can list them all in one listing so you won't run out of free listings: https://pages.ebay.com/help/sell/multiple.html You can offer a shipping discount for multiple items.
I agree that auctions don't get the action they used to.
Issue on links to detailed-description pages of ebay sales in payment records of paypal.
When there's a payment from an ebay-sold item, a link is set under " purchase details" column in the record of the transaction on paypal. I've sold several adult-content artworks within the last two months. I found it's indelicate for me to let some mates know I've done so afterwards, and I'm not going to sell this type of items on ebay from now on. I know the details of those items can only remain opening for 90 days before being hidden, but I want to hide those info immediately on my paypal. Is there a method to make it?
Any idea provided will be much appreciated! Thanks!
When there's a payment from an ebay-sold item, a link is set under " purchase details" column in the record of the transaction on paypal. I've sold several adult-content artworks within the last two months. I found it's indelicate for me to let some mates know I've done so afterwards, and I'm not going to sell this type of items on ebay from now on. I know the details of those items can only remain opening for 90 days before being hidden, but I want to hide those info immediately on my paypal. Is there a method to make it?
Any idea provided will be much appreciated! Thanks!
I don't think there is any way to hide it on paypal, but why would you have to? Do others have access to your paypal account?
Clothing......new and used........is one of the most saturated categories on eBay. Check both current listings and completeds to see what your brands are listed at and have sold for.
Yes. I gotta have account reconciliation checked by some partners. Can ebay do something for it then? Those items were NSFW... and I didn't consider it much until I realized ebay put direct links to descriptions of those sold items...
Hi, I'd like to get your feedback before I get started. I have two old bags on my shelf; one, a Gucci hobo which style is distressed, I posted it on here when I first bought it approximately 8 years ago and an YSL Rive Gauche bag in good condition. I visited a local consignment shop who had Chanel, LV and a few Hermes bags and she flat out refused me. It was hurtful but, I am now wondering, is there a market for old style bags and, if so, I anticipate only getting a couple hundred for both bags combined. I am observing that people who sell their bags are selling very high end bags and only wear them a few times and then sell them before they are "worn". Am I right? I have zero experience in reselling and am planning on visiting one more consignment store before having a friend sell for me on ebay.
That's not true. There are buyers who are looking for older styles. I sell almost nothing but vintage. It depends on how popular the style is. A Gucci Jackie from any era usually sells fairly easily. I had one that sold for about $150 and a vintage Gucci crossbody that sold for around $200. People do prefer newer condition but some people like distressed. Look at sold listings on ebay to get an idea what bags like yours have sold for. In nearly every case, you'll get more money for your bags on ebay than through consignment, but you'll have to have good listings with the correct pictures and description.
(Is anyone else having trouble getting multi-quotes to insert? Ugh!)
Consignment stores tend to be fussy about what they'll accept because they know if they take in an item that isn't "hot," they end up either keeping it on the shelf (for ages) or reducing the price several times till it gets to a point of their not making anything on it when they take into account the time and overhead involved.
I agree that selling yourself online with great pictures and descriptions can be fun, profitable and a learning experience.
Thank you whateve and BeenBurned! I knew to follow my instincts. After I posted here, I visited my neighborhood salon, where I buy trendy tops for her fashion savvy advice. She wasn't there but her partner concurred with both of you and actually talked me out of selling the Gucci and to wear it. He said it's an iconic bag that is made with Togo leather and I should just wear it because its style and quality will never die. I always loved the bag and I guess found an old friend. As for the YSL, he suggested I sell it on my own since it's in good condition.
After being rejected from the consignment shop, I stopped off to buy a new lipstick to lift my spirits,
Again, thanks! 
After being rejected from the consignment shop, I stopped off to buy a new lipstick to lift my spirits,
Again, thanks!