eBay, etc. General Question/Answer Thread

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Anybody start the process with the new eBay Authenticate service?
https://www.ebay.com/s/itemauthentication/seller

I have a LV bag in excellent shape that I want to sell, but my old account got expunged for some reason (inactivity?). So I am starting anew with the selling history, which probably is not attractive to buyers, plus I have never sold a bag on there before. But, with eBay authentication and them handling the sale and shipping I am thinking that people would be more likely to buy and I would be less likely to run into problems. And eBay only keeps 10% at the moment. Should I give the service a shot?
 
Anybody start the process with the new eBay Authenticate service?
https://www.ebay.com/s/itemauthentication/seller

I have a LV bag in excellent shape that I want to sell, but my old account got expunged for some reason (inactivity?). So I am starting anew with the selling history, which probably is not attractive to buyers, plus I have never sold a bag on there before. But, with eBay authentication and them handling the sale and shipping I am thinking that people would be more likely to buy and I would be less likely to run into problems. And eBay only keeps 10% at the moment. Should I give the service a shot?
If you get to set your own price, I don't see any downside. However, I've heard it is going to be listed by ebay's valet seller. The listings I've seen have terrible pictures and descriptions, and they never get top prices for their stuff due to this. It also looks like they determine the price, so you could end up with peanuts.
 
Anybody start the process with the new eBay Authenticate service?
https://www.ebay.com/s/itemauthentication/seller

I have a LV bag in excellent shape that I want to sell, but my old account got expunged for some reason (inactivity?). So I am starting anew with the selling history, which probably is not attractive to buyers, plus I have never sold a bag on there before. But, with eBay authentication and them handling the sale and shipping I am thinking that people would be more likely to buy and I would be less likely to run into problems. And eBay only keeps 10% at the moment. Should I give the service a shot?
Do they give you any input into sale price or can you specify a minimum sales price? If so, I'd give it a shot.
 
If you get to set your own price, I don't see any downside. However, I've heard it is going to be listed by ebay's valet seller. The listings I've seen have terrible pictures and descriptions, and they never get top prices for their stuff due to this. It also looks like they determine the price, so you could end up with peanuts.
Agree 100% . I won a poorly listed and photographed saddle 23 in black/oxblood from them for $53 or so. Arrived like new!
 
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If you get to set your own price, I don't see any downside. However, I've heard it is going to be listed by ebay's valet seller. The listings I've seen have terrible pictures and descriptions, and they never get top prices for their stuff due to this. It also looks like they determine the price, so you could end up with peanuts.
If they get a percentage of the sale I would think they'd overprice rather than underprice! Weird. I will ponder this but I really should unload this and I am just not sure I can move this any other way right now and if I can keep 90% instead of 80% of the sale price...
 
If they get a percentage of the sale I would think they'd overprice rather than underprice! Weird. I will ponder this but I really should unload this and I am just not sure I can move this any other way right now and if I can keep 90% instead of 80% of the sale price...
You can keep 90% if you sell it yourself. Since you have no feedback, maybe get a paid authentication and show it in your listing.
 
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Hey Coach people, what's up! Let me know if there is a better place to ask this question. I buy a small Coach bag last night on a BIN, 9 pm ish, my time and seller's time . Shipping is $15.00, which I think is a lot (but I want the bag lol ) considering I got a larger bag shipped to me recently, with bubble wrap, paper, good box for $ 8 or 9 something. The pay now box pops up and I figure, let me show good faith, pay now, be a good buyer and send an email in the morning asking if there is another option for shipping, I don't need it expedited blah blah. Get a few bucks refunded by Paypal
I send and email at 6:30 am, nicely worded. I see a reply later that morning, nicely worded, no, sorry, I printed the label at midnight, if I had known, blah blah. I in turn ask, is this all written in stone when you print the label? He makes a comment about paying for the label when he printed it, I believe. He says he is losing money because the shipping is $13.60 (and if I understand him, he gets the shipping box from this service) and there is a paypal surcharge of $2.00. And I am getting such an amazing bag, blah blah. To which I reply that it doesn't seem to me like he lost money on the 13.60 and to boot a chunk of the surcharge is being passed onto me.
And sellers, I understand there could be eye rolls inserted here. It is my lot in life to have to pay shipping for my vintage Coach bags because the thrift stores in my area suck! So should I always see if the shipping is negotiable before I pay?? I just really feel gouged!! Do I have to accept he is passing on surcharge fees because he stated the expedited shipping is $15 , when in reality it is slightly less?? Me the poor slob buyer? Him the poor slob seller?
I swear to God, I am ready to forget Coach and go back to frickin Beanie Babies.
I put this here to let off a little steam , as opposed to letting off steam in the feedback impulsively. Also I know several of you and trust you and I am willing to hear your perspective as buyers. What shipping charges do you pass onto buyers?? Side note, I don't know how any sells on eBay, it seems like a collasal pain.
 
I am sure others will have more to say. But, you should always ask questions prior to BIN. You agreed to the shipping. All costs are somehow passed onto the consumer. Do you think Walmart or Macy's do not factor in all of their costs when they sell you something? I honestly am surprised that you think $1.40 difference is gouging. I wouldn't but that is me.
jmho
 
If that is the case you could have a) done a ASQ b) passed on the listing. When you do the BIN, it states it is a contract, I believe.
Again, just my opinion. And, currently, I am more of a buyer than a seller on EBay.
 
Hey Coach people, what's up! Let me know if there is a better place to ask this question. I buy a small Coach bag last night on a BIN, 9 pm ish, my time and seller's time . Shipping is $15.00, which I think is a lot (but I want the bag lol ) considering I got a larger bag shipped to me recently, with bubble wrap, paper, good box for $ 8 or 9 something. The pay now box pops up and I figure, let me show good faith, pay now, be a good buyer and send an email in the morning asking if there is another option for shipping, I don't need it expedited blah blah. Get a few bucks refunded by Paypal
I send and email at 6:30 am, nicely worded. I see a reply later that morning, nicely worded, no, sorry, I printed the label at midnight, if I had known, blah blah. I in turn ask, is this all written in stone when you print the label? He makes a comment about paying for the label when he printed it, I believe. He says he is losing money because the shipping is $13.60 (and if I understand him, he gets the shipping box from this service) and there is a paypal surcharge of $2.00. And I am getting such an amazing bag, blah blah. To which I reply that it doesn't seem to me like he lost money on the 13.60 and to boot a chunk of the surcharge is being passed onto me.
And sellers, I understand there could be eye rolls inserted here. It is my lot in life to have to pay shipping for my vintage Coach bags because the thrift stores in my area suck! So should I always see if the shipping is negotiable before I pay?? I just really feel gouged!! Do I have to accept he is passing on surcharge fees because he stated the expedited shipping is $15 , when in reality it is slightly less?? Me the poor slob buyer? Him the poor slob seller?
I swear to God, I am ready to forget Coach and go back to frickin Beanie Babies.
I put this here to let off a little steam , as opposed to letting off steam in the feedback impulsively. Also I know several of you and trust you and I am willing to hear your perspective as buyers. What shipping charges do you pass onto buyers?? Side note, I don't know how any sells on eBay, it seems like a collasal pain.
Without seeing the listing, it's impossible to know whether the seller is gouging. What you call "a small Coach bag" can be anything from a wristlet to a satchel. Weight and thus price can vary widely.

But I'd like to comment on several points you've made.

1. Shipping is $15.00, which I think is a lot (but I want the bag lol ) considering I got a larger bag shipped to me recently, with bubble wrap, paper, good box for $ 8 or 9 something.
Again, I don't know what this bag is nor do I know what the "larger bag" was but it's possible that this seller inflated the shipping charge and/or the other seller subsidized the undercharge from her own funds.

Sellers can add reasonable handling charges to the actual shipping cost to compensate themselves for time, packing materials, tape, labels, ink, transportation to post office, etc.

2. pay now, be a good buyer and send an email in the morning asking if there is another option for shipping
I understand that you wanted to pay promptly but as carlpsmom pointed out, if you wanted to negotiate a lesser shipping service, that should have been done prior to buying.

BTW, "expedited" shipping is priority mail. For lightweight items (<4-5 lbs.), priority or 1st class (for one pound or less) are the least expensive. Parcel select is more expensive (and considerably slower) for small parcels.

3. It is my lot in life to have to pay shipping for my vintage Coach bags because the thrift stores in my area suck!
It's really not a seller's problem because you can't get the nice stuff at your local thrift stores. She has what you want and if you like the item and the price, you buy and she sells.

4. there is a paypal surcharge of $2.00
This sounds like BS! Paypal charged the seller ~3.5% fee based on the total amount you paid but there's no $2 surcharge.

5. What shipping charges do you pass onto buyers??
I use flat rate shipping, i.e., not calculated by weight and zip code. Depending on the weight of the package, my "handling" comes to between 50 cents and $2. But for larger items shipped across country, the shipping cost is often $2-$5 more than I charged the buyer so shipping costs reduce my net.

Many buyers who don't sell often don't understand how expensive shipping is, especially when the post office raises rates annually.

I'd be interested in seeing the listing (either publicly or privately) so I can estimate the actual shipping cost and give more accurate information on whether the seller is gouging.

That said, you did know the shipping cost before buying so it's not as though the seller did anything underhanded.
 
I sold a Coach Lilly, I think it was, and the shipping was close to $15. This was over a year ago. I undercharged because I did not think it would be that much. I learned my lesson.
I wonder if the Paypal surcharge is really the EBay and Paypal fees.
If I were you, I would share the listing with BeenBurned. If anyone can tell you if it is over-charged, it is her. That said, I stand by the idea of asking questions before purchase.
 
I sold a Coach Lilly, I think it was, and the shipping was close to $15. This was over a year ago. I undercharged because I did not think it would be that much. I learned my lesson.
I wonder if the Paypal surcharge is really the EBay and Paypal fees.
If I were you, I would share the listing with BeenBurned. If anyone can tell you if it is over-charged, it is her. That said, I stand by the idea of asking questions before purchase.
You lucked out! I sold a Mandy and it cost me $46 to ship priority because it went across country and the box was oversized.
 
Hey Coach people, what's up! Let me know if there is a better place to ask this question. I buy a small Coach bag last night on a BIN, 9 pm ish, my time and seller's time . Shipping is $15.00, which I think is a lot (but I want the bag lol ) considering I got a larger bag shipped to me recently, with bubble wrap, paper, good box for $ 8 or 9 something. The pay now box pops up and I figure, let me show good faith, pay now, be a good buyer and send an email in the morning asking if there is another option for shipping, I don't need it expedited blah blah. Get a few bucks refunded by Paypal
I send and email at 6:30 am, nicely worded. I see a reply later that morning, nicely worded, no, sorry, I printed the label at midnight, if I had known, blah blah. I in turn ask, is this all written in stone when you print the label? He makes a comment about paying for the label when he printed it, I believe. He says he is losing money because the shipping is $13.60 (and if I understand him, he gets the shipping box from this service) and there is a paypal surcharge of $2.00. And I am getting such an amazing bag, blah blah. To which I reply that it doesn't seem to me like he lost money on the 13.60 and to boot a chunk of the surcharge is being passed onto me.
And sellers, I understand there could be eye rolls inserted here. It is my lot in life to have to pay shipping for my vintage Coach bags because the thrift stores in my area suck! So should I always see if the shipping is negotiable before I pay?? I just really feel gouged!! Do I have to accept he is passing on surcharge fees because he stated the expedited shipping is $15 , when in reality it is slightly less?? Me the poor slob buyer? Him the poor slob seller?
I swear to God, I am ready to forget Coach and go back to frickin Beanie Babies.
I put this here to let off a little steam , as opposed to letting off steam in the feedback impulsively. Also I know several of you and trust you and I am willing to hear your perspective as buyers. What shipping charges do you pass onto buyers?? Side note, I don't know how any sells on eBay, it seems like a collasal pain.
I agree that if you had a problem with the shipping cost, you should not have bid. I don't think $15 is necessarily an overcharge. What other sellers charge has nothing to do with what this seller charges. Those other sellers who charged less may live closer to you, or maybe they didn't realize how much it would actually cost. The actual fees are based on weight, size of the box, and how far away from the seller the shipping address is. To ship a bag to my own state may only cost me $7 or $8 but to ship the same bag cross country could cost $13 or $14, or even more if the box is oversized, since USPS has an oversized charge that only comes into play if it is shipped to a zone far away from the shipper. I shipped a 5 pound box with a Coach purse that cost $46 to ship. I think the seller could be telling the truth about paying $13.60 for shipping. I pay that amount quite often for purses. When a seller prints the label, he has to pay for the shipping at that time. Not all shipping boxes are free. There are some you can get for free from USPS, but not all purses fit into these boxes. If the purse you bought would fit in a medium flat rate box, then the seller could have saved a little by using one. The seller also has incidental costs like tape, tissue, bubble wrap, etc. Since buyers tend to complain about shipping costs, a smart seller builds these costs into the price of the item.

There is not really something called a paypal surcharge. However, ebay will take $1.50 of the $15 he charged you, and paypal will take another 2.9%, which is about another 44 cents, so that is close to the $2 he told you.

Bottom line, the seller didn't make a profit on the shipping charge.
 
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