eBay, etc. General Question/Answer Thread

[MissLianne]

I bought a pair of NWT shoes from Ebay- it's my first Ebay transaction in awhile.

Didn't realize all the fuss around the Ebay Global Shipping Program- I should of asked the seller to send it to me directly. Too late for that now.

My tracking number currently says that is left ERLANGER, KY yesterday "shipped from the global shipping centre to international destination". I'm in Toronto, Ontario Canada. How do I know which company will be delivering the package (I've read that it could be Canada Post or Canpar). Is there any way to figure it out and get the tracking number?

 

[whateve]

I bought a pair of NWT shoes from Ebay- it's my first Ebay transaction in awhile.

Didn't realize all the fuss around the Ebay Global Shipping Program- I should of asked the seller to send it to me directly. Too late for that now.

My tracking number currently says that is left ERLANGER, KY yesterday "shipped from the global shipping centre to international destination". I'm in Toronto, Ontario Canada. How do I know which company will be delivering the package (I've read that it could be Canada Post or Canpar). Is there any way to figure it out and get the tracking number?

When it reaches the Canadian carrier, I believe it will have a new tracking number that will tell you. When I've used it, it was Canada Post.

 

[kaydelongpre]

The templates are hard to find because it isn't a sticky. You may have to look through threads a few pages back.

I just bought some tyvek envelopes on Amazon: https://www.amazon.com/gp/product/B001AFF9S2/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1 For the most part, I don't think clothes need bubble protection. I also have these bubble envelopes: https://www.amazon.com/gp/product/B00L8NNCDK/ref=oh_aui_detailpage_o05_s00?ie=UTF8&psc=1
If clothes weigh less than a pound, I'll ship them in these envelopes. If they weigh more, I use flat rate packaging. It is almost always cheaper than paying priority by the weight for clothes.
You can usually fit a pair of jeans in a flat rate envelope. More than once I fit 3 pairs of junior skinny jeans in one flat rate envelope. Bulky items like sweatshirts and coats are usually best in a medium flat rate box. I shipped 4 pairs of jeans in a medium flat rate box - it weighed 5 pounds!

TY! This is exactly my conundrum. I planned on flat rate boxes (+envelopes now) for heavy/multiple items, and then picking up envelopes for the one off/smaller items so shipping could be as low as possible.

I also have a few pairs of shoes, NIB, that I plan to sell. Most can fit w/their NIB in the 12.4x12.4x6 Flat Rate box...but a few can't. I have good boxes I can use for these, but I'm wondering about shipping cost complaints.

Given they will be shipped in a larger box priority, the cost are going to be pretty high. For items like these, do you ever just list shipping as "$15 priority" etc., and then eat the extra cost?

BeenBurned's Helpful Templates for Dealing with eBay Troubles

TY BeenBurned. I searched your posts via your profile I think, and gave it a cursory look when I should have searched for the obvious

 

[handbagkay]

When the dispute is for SNAD, the seller has to pay for return shipping. Today is only the 27th so the seller still has 2 more days to send the label. If you haven't received it by this time tomorrow, you might email the seller (through the return request) asking when you can expect the label and that ebay stated you'd receive it by the 29th.

Thank you for your response. I emailed the seller yesterday and got no reply about the shipping label. This morning I got an email from eBay that the return has been completed and the money is back in my account. However, I still have the item and the money isn't actually in my account even though the message says that it is. I messaged the seller again about the shipping label and still have received no response. I'm not sure what to do now.

 

[whateve]

TY! This is exactly my conundrum. I planned on flat rate boxes (+envelopes now) for heavy/multiple items, and then picking up envelopes for the one off/smaller items so shipping could be as low as possible.

I also have a few pairs of shoes, NIB, that I plan to sell. Most can fit w/their NIB in the 12.4x12.4x6 Flat Rate box...but a few can't. I have good boxes I can use for these, but I'm wondering about shipping cost complaints.

Given they will be shipped in a larger box priority, the cost are going to be pretty high. For items like these, do you ever just list shipping as "$15 priority" etc., and then eat the extra cost?



TY BeenBurned. I searched your posts via your profile I think, and gave it a cursory look when I should have searched for the obvious

I hardly ever charge more than $15 for shipping, even when it costs more. I feel like buyers are going to complain unless it is an expensive item. Most of my shoes with their box won't fit in a flat rate box. I usually calculate the price as if I'm shipping from California to New York before I list so I can at least anticipate how much it might cost in the worst case scenario. Worse than shoes are large purses with handles that can't be folded so I have to use an oversized box and pay the oversize surcharge. Then shipping can cost close to $40!

In order to fit things in a flat rate envelope, put them folded in a plastic bag or tyvek envelope and squeeze out all the air. That often helps you squeeze them into a flat rate envelope. I learned this trick on the forum a few years ago.

 

[BeenBurned]

I also have a few pairs of shoes, NIB, that I plan to sell. Most can fit w/their NIB in the 12.4x12.4x6 Flat Rate box...but a few can't. I have good boxes I can use for these, but I'm wondering about shipping cost complaints.

Given they will be shipped in a larger box priority, the cost are going to be pretty high. For items like these, do you ever just list shipping as "$15 priority" etc., and then eat the extra cost?

When I ship shoes in their original boxes, I often find that putting the box into another box will push the weight into a higher pricepoint. In cases like that and with boxes that are fairly substantial in stiffness, I wrap the box in brown kraft shipping paper, tape it well and ship that way.

I've never gotten a report of a crushed box, though I'd never do it with a flimsy box.

 

[kaydelongpre]

I hardly ever charge more than $15 for shipping, even when it costs more. I feel like buyers are going to complain unless it is an expensive item. Most of my shoes with their box won't fit in a flat rate box. I usually calculate the price as if I'm shipping from California to New York before I list so I can at least anticipate how much it might cost in the worst case scenario. Worse than shoes are large purses with handles that can't be folded so I have to use an oversized box and pay the oversize surcharge. Then shipping can cost close to $40!

In order to fit things in a flat rate envelope, put them folded in a plastic bag or tyvek envelope and squeeze out all the air. That often helps you squeeze them into a flat rate envelope. I learned this trick on the forum a few years ago.

When I ship shoes in their original boxes, I often find that putting the box into another box will push the weight into a higher pricepoint. In cases like that and with boxes that are fairly substantial in stiffness, I wrap the box in brown kraft shipping paper, tape it well and ship that way.

I've never gotten a report of a crushed box, though I'd never do it with a flimsy box.

Ty for all the advice. Best thread ever.

 

[chicinthecity777]

I have a item listed as BIN with no BS option. It's a fairly expensive item and very popular with 20 people now watching. yesterday I received a message asking me some weird questions. Also want to see an additional photo of a particular part of the item. I don't have any problem taking the photo but their profile got me thinking. They have been on eBay since 2011 but they have absolutely 0 feedback. They have never left any feedback either. And in my listing, I said members with less than 10 feedback scores must contacted me before buying to "explain" themselves. They contacted me but didn't say anything about their feedback. So my question 1) how come they have been on eBay for so long and they never got any feedback or left any? 2) should I block?

 

[BeenBurned]

I have a item listed as BIN with no BS option. It's a fairly expensive item and very popular with 20 people now watching. yesterday I received a message asking me some weird questions. Also want to see an additional photo of a particular part of the item. I don't have any problem taking the photo but their profile got me thinking. They have been on eBay since 2011 but they have absolutely 0 feedback. They have never left any feedback either. And in my listing, I said members with less than 10 feedback scores must contacted me before buying to "explain" themselves. They contacted me but didn't say anything about their feedback. So my question 1) how come they have been on eBay for so long and they never got any feedback or left any? 2) should I block?

It's possible that this is a posting ID and they use it to post to boards and ask questions but will use a more experienced ID to buy. I know there are members who do that.

 

[chicinthecity777]

It's possible that this is a posting ID and they use it to post to boards and ask questions but will use a more experienced ID to buy. I know there are members who do that.

OK. Thank you for answering. First time I have heard this. Why would they do that? It will again prevent me from checking out the profile of a potential buyer so it doesn't sit well with me.

 

[BeenBurned]

OK. Thank you for answering. First time I have heard this. Why would they do that? It will again prevent me from checking out the profile of a potential buyer so it doesn't sit well with me.

I don't know the story with your buyer but because you asked the question, I'll give a possibility.

If they're sellers on a third ID, they may not want their purchases and potential purchases known. Some "regular" buyers and sellers know others' buying and selling IDs and like to look to see where and how much the seller paid for the item she's flipping.

Don't get me wrong. I have no issue with capitalism. But using different IDs can help disguise themselves.

Another thought is that there are resellers whose buying IDs are PITAs. Because the resellers want to make extra over their investment, they buy, find flaws and negotiate partial refunds.

This post is an example of one of those PITA buyers who also resells on another ID:
https://forum.purseblog.com/threads/ebay-non-paying-bidder-list.165307/page-174#post-30193868
And this is some of the feedback she has left for sellers:
https://feedback.ebay.com/ws/eBayIS...&ftab=FeedbackLeftForOthers&searchInterval=30

 

[chicinthecity777]

I don't know the story with your buyer but because you asked the question, I'll give a possibility.

If they're sellers on a third ID, they may not want their purchases and potential purchases known. Some "regular" buyers and sellers know others' buying and selling IDs and like to look to see where and how much the seller paid for the item she's flipping.

Don't get me wrong. I have no issue with capitalism. But using different IDs can help disguise themselves.

Another thought is that there are resellers whose buying IDs are PITAs. Because the resellers want to make extra over their investment, they buy, find flaws and negotiate partial refunds.

This post is an example of one of those PITA buyers who also resells on another ID:
https://forum.purseblog.com/threads/ebay-non-paying-bidder-list.165307/page-174#post-30193868
And this is some of the feedback she has left for sellers:
https://feedback.ebay.com/ws/eBayIS...&ftab=FeedbackLeftForOthers&searchInterval=30

Thank you! I am always suspicious of people like that and always think they are hiding something. My gut feeling is to block this one.

 

[BeenBurned]

Thank you! I am always suspicious of people like that and always think they are hiding something. My gut feeling is to block this one.

Without knowing who you're dealing with and her intentions, it's best to go with your gut.

 

[holiday123]

I don't know the story with your buyer but because you asked the question, I'll give a possibility.

If they're sellers on a third ID, they may not want their purchases and potential purchases known. Some "regular" buyers and sellers know others' buying and selling IDs and like to look to see where and how much the seller paid for the item she's flipping.

Don't get me wrong. I have no issue with capitalism. But using different IDs can help disguise themselves.

Another thought is that there are resellers whose buying IDs are PITAs. Because the resellers want to make extra over their investment, they buy, find flaws and negotiate partial refunds.

This post is an example of one of those PITA buyers who also resells on another ID:
https://forum.purseblog.com/threads/ebay-non-paying-bidder-list.165307/page-174#post-30193868
And this is some of the feedback she has left for sellers:
https://feedback.ebay.com/ws/eBayIS...&ftab=FeedbackLeftForOthers&searchInterval=30

Her name looks familiar. Checking my seller feedback, she bought something from me over a year ago and luckily I received positive "great the ebayer" lol.! The bag I sold her she got a great deal on, maybe that's why. Of course I purchased it as a lot of 3 and only was interested in the 1 bag, so basically selling the other 2 paid for the 1 so I was happy too.

 

[handbagkay]

Thank you for your response. I emailed the seller yesterday and got no reply about the shipping label. This morning I got an email from eBay that the return has been completed and the money is back in my account. However, I still have the item and the money isn't actually in my account even though the message says that it is. I messaged the seller again about the shipping label and still have received no response. I'm not sure what to do now.

Quoting myself to update on this return... I’ve now received the refund in my account, and still no response from the seller. Now I have both the money and the item. Has this happened to anyone else before?