eBay, etc. General Question/Answer Thread

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I bought an item on eBay about a month ago, and left positive feedback. Now I've received an email message from the seller's company (not through eBay) . It's not a personal message, it's just asking for my review and directing me to their website. Are they allowed to do this?
 
I bought an item on eBay about a month ago, and left positive feedback. Now I've received an email message from the seller's company (not through eBay) . It's not a personal message, it's just asking for my review and directing me to their website. Are they allowed to do this?
I think they are. I've gotten messages from sellers I've bought from. I don't remember if there was a link to an external website.
 
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image.jpeg I purchased something quite expensive from eBay and have been tracking it every day. I see that it has made it to the US and will be delivered on Monday. Would it say somewhere in the tracking if it was processed by customs and I have to pay duty on it, or do I have to wait until it arrives?
 
View attachment 3660915 I purchased something quite expensive from eBay and have been tracking it every day. I see that it has made it to the US and will be delivered on Monday. Would it say somewhere in the tracking if it was processed by customs and I have to pay duty on it, or do I have to wait until it arrives?
I don't think so. I think the customs notification would have been at the ISC location. It cleared there and continued on to Rochester so it looks like you won't owe anything. (Do you retrieve it in the US? Or will it continue on to Canada?)
 
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image.jpeg It will be delivered to the US to my address there as I am 110% guaranteed to pay extra if it's delivered to Canada. I thought I would take my chances having it delivered to the US. Thank you for taking a look - does it actually tell you if it's presented to customs in the tracking? I know it does with anything delivered to Canada. Just an example above - I ordered a $45 item and paid $17.93 in customs charges!!!!
 
View attachment 3661021 It will be delivered to the US to my address there as I am 110% guaranteed to pay extra if it's delivered to Canada. I thought I would take my chances having it delivered to the US. Thank you for taking a look - does it actually tell you if it's presented to customs in the tracking? I know it does with anything delivered to Canada. Just an example above - I ordered a $45 item and paid $17.93 in customs charges!!!!
I'm pretty sure that when items go through customs inspections, it shows when released from customs.

Perhaps someone might have a screenshot showing that.
 
View attachment 3661021 It will be delivered to the US to my address there as I am 110% guaranteed to pay extra if it's delivered to Canada. I thought I would take my chances having it delivered to the US. Thank you for taking a look - does it actually tell you if it's presented to customs in the tracking? I know it does with anything delivered to Canada. Just an example above - I ordered a $45 item and paid $17.93 in customs charges!!!!

Information based on web searches, not personal experience:

There is a tracking scan for incoming USPS packages that indicates "inbound into customs." There is a CBP (Customs and Border Protection) processing facility at the Rochester airport in New York. If your package goes to CBP, you may see an indication of that when your tracking is updated.

Once it moves out of customs it should scan as "inbound out of customs." From there it goes to the next USPS sorting facility, and eventually to your local post office. If fees are due you would pay them when the package is delivered or you pick it up.

https://community.ebay.com/t5/Archive-Selling/quot-Inbound-Into-Customs-quot/td-p/23892804
https://www.cbp.gov/trade/basic-import-export/internet-purchases
 
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Thank you both for your replies! You were exactly right. I just ran over to pick it up as the notification of delivery was emailed to me this afternoon and there was no customs or duty owing on it. I am so excited - it is a beautiful piece and I am so happy to add it to my collection. Wow, I wish Canada was as lenient with customs

image.png
 
So exactly which bag is this auction for? She's setting herself up for a lot of problems with this listing.
http://www.ebay.com/itm/coach-handbags-/232287783059?hash=item36156e4893:g:lKYAAOSw4CFY3SDZ
The listing and seller look scammy to me.
Thank you both for your replies! You were exactly right. I just ran over to pick it up as the notification of delivery was emailed to me this afternoon and there was no customs or duty owing on it. I am so excited - it is a beautiful piece and I am so happy to add it to my collection. Wow, I wish Canada was as lenient with customs

View attachment 3661418
 
View attachment 3661021 It will be delivered to the US to my address there as I am 110% guaranteed to pay extra if it's delivered to Canada. I thought I would take my chances having it delivered to the US. Thank you for taking a look - does it actually tell you if it's presented to customs in the tracking? I know it does with anything delivered to Canada. Just an example above - I ordered a $45 item and paid $17.93 in customs charges!!!!

Most items that move through customs that quickly have been waved through and there are no extra fees. Anything I've ever had to pay customs on sat in the "further processing" for a few days. It must have been a pretty slow day in the customs office that day. I'm surprised they bothered with such a relatively low value item. I haven't had anything that low attract customs in a long time (touch wood).

Half of the $17.93 would have been the Canadapost service fee for collecting the amount.
 
Most items that move through customs that quickly have been waved through and there are no extra fees. Anything I've ever had to pay customs on sat in the "further processing" for a few days. It must have been a pretty slow day in the customs office that day. I'm surprised they bothered with such a relatively low value item. I haven't had anything that low attract customs in a long time (touch wood).

Half of the $17.93 would have been the Canadapost service fee for collecting the amount.
Exactly my feelings! I didn't think that the CBSA was that hard up, but nothing surprises me when it comes to Canada and the taxes☹️ Oops - I thought it was $17.93, but when I checked it was $17.76.image.jpeg
 
Exactly my feelings! I didn't think that the CBSA was that hard up, but nothing surprises me when it comes to Canada and the taxes☹️ Oops - I thought it was $17.93, but when I checked it was $17.76.View attachment 3662162

It looks like canadapost's fee has gone up a bit. Still a lot cheaper than UPS/Fedex brokerage fees. Every time I come back through customs I hope for a little line up. Not long enough for a big wait but long enough that they couldn't be bothered with small items. :smile:
 
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