eBay, etc. General Question/Answer Thread

[BeenBurned]

I had a buyer initiate a return on Monday night and was supposed to ship it on Tuesday. Unfortunately, the "Return Detail" page on eBay never updated past "return started." I had to call eBay to give me the step-by-step instructions on sending my buyer the return label. But I am worried this moron (the buyer) never sent the camera back to me. I need it back in case it really is defected (he claims the lens/battery is broken), and I need to take it back to the retailer to have it looked over. I'm so upset because the camera was working fine before I sent it to him. I suspect he is either...

1) lying and is pushing for a free item/refund
2) he broke it purposely

He emailed me over the weekend that the SD card wasn't working, too. I used this camera from November to February and it worked perfectly. I should've held onto the camera. If I realize this idiot is lying to me I'm going to have a field day with him. BTW, I already tried emailing this a-hole but he never responded. I contacted eBay and they assured me that if he doesn't ship it by 5 days (business days?) I would have the case closed in my favor (I called them yesterday). But I would still like to have the camera back anyway.

I know you girls have your fair share of eBay returns, so can anyone tell me when eBay updates their return tracking? I tried to call eBay for the return tracking number but they can't seem to find it. I'm so confused and upset right now.

I'm not sure what the issue is.

If he didn't send it back, you'll keep the money and the case will close. He'll have to provide tracking to show delivery to you.

I don't understand this part of your post: "But I would still like to have the camera back anyway." Why? If the case closes without the return, you'll have the money. It'll be just as if he received the camera and loved it. What do you care happens?

 

[Catbird9]

I had a buyer initiate a return on Monday night and was supposed to ship it on Tuesday. Unfortunately, the "Return Detail" page on eBay never updated past "return started." I had to call eBay to give me the step-by-step instructions on sending my buyer the return label. But I am worried this moron (the buyer) never sent the camera back to me. I need it back in case it really is defected (he claims the lens/battery is broken), and I need to take it back to the retailer to have it looked over. I'm so upset because the camera was working fine before I sent it to him. I suspect he is either...

1) lying and is pushing for a free item/refund
2) he broke it purposely

He emailed me over the weekend that the SD card wasn't working, too. I used this camera from November to February and it worked perfectly. I should've held onto the camera. If I realize this idiot is lying to me I'm going to have a field day with him. BTW, I already tried emailing this a-hole but he never responded. I contacted eBay and they assured me that if he doesn't ship it by 5 days (business days?) I would have the case closed in my favor (I called them yesterday). But I would still like to have the camera back anyway.

I know you girls have your fair share of eBay returns, so can anyone tell me when eBay updates their return tracking? I tried to call eBay for the return tracking number but they can't seem to find it. I'm so confused and upset right now.

I'm not sure what the issue is.

If he didn't send it back, you'll keep the money and the case will close. He'll have to provide tracking to show delivery to you.

I don't understand this part of your post: "But I would still like to have the camera back anyway." Why? If the case closes without the return, you'll have the money. It'll be just as if he received the camera and loved it. What do you care happens?

I think the issue might be that anthrosphere is afraid the camera will come back broken, and he/she will have to dispute the return, or give a refund for a broken camera.

@anthrosphere, I can understand that you are confused and upset, but you seem to be over-reacting. You call your buyer a "moron," "idiot," "a-hole" and accuse him of lying, deliberately breaking the camera, or trying to scam you. I hope things work out well for you, but try to relax!

The return tracking on eBay will update when the buyer prints out the label you created. You should then be able to get the tracking number.

 

[whateve]

I had a buyer initiate a return on Monday night and was supposed to ship it on Tuesday. Unfortunately, the "Return Detail" page on eBay never updated past "return started." I had to call eBay to give me the step-by-step instructions on sending my buyer the return label. But I am worried this moron (the buyer) never sent the camera back to me. I need it back in case it really is defected (he claims the lens/battery is broken), and I need to take it back to the retailer to have it looked over. I'm so upset because the camera was working fine before I sent it to him. I suspect he is either...

1) lying and is pushing for a free item/refund
2) he broke it purposely

He emailed me over the weekend that the SD card wasn't working, too. I used this camera from November to February and it worked perfectly. I should've held onto the camera. If I realize this idiot is lying to me I'm going to have a field day with him. BTW, I already tried emailing this a-hole but he never responded. I contacted eBay and they assured me that if he doesn't ship it by 5 days (business days?) I would have the case closed in my favor (I called them yesterday). But I would still like to have the camera back anyway.

I know you girls have your fair share of eBay returns, so can anyone tell me when eBay updates their return tracking? I tried to call eBay for the return tracking number but they can't seem to find it. I'm so confused and upset right now.

I just initiated a return as a buyer. First I got an email that said 'the seller has approved your return and you should receive a label shortly.' The label came within the hour. The deadline to ship (10 calendar days) was mentioned in the email. I'm not sure why you were told 5 days. After I shipped, and the package was scanned by the post office, I received an email entitled "Track your return." As a seller, I've gotten messages that say "the buyer has shipped" and "return delivered." I think the return tracking number showed in the return details after the package was scanned, but I can't remember.

You are jumping the gun. The buyer may have already shipped and the post office hasn't scanned the package. Regardless, he has up to 10 days to ship.

 

[whateve]

Is there a place to change my handling time and have it apply to all my listings, rather than changing it on every listing? I want to go away for a weekend and don't want to have to take my listings down. I normally offer 1 day handling and want to change it to 3 temporarily.

 

[ThisVNchick]

Question for the eBay pros: When someone asks you legit questions about your item and then ends her comment with "pp price?". Should I just go ahead block and ignore this potential buyer? It also looks like she's a potential flipper/reseller. I would hate to have her hold onto my bag to "test the water at a higher price" and then file a return later for something bogus when she can't sell it.

 

[ThisVNchick]

Is there a place to change my handling time and have it apply to all my listings, rather than changing it on every listing? I want to go away for a weekend and don't want to have to take my listings down. I normally offer 1 day handling and want to change it to 3 temporarily.

I think you can click on all the listings and then hit "edit". It should take you to the edit page where you'll select all listings and then edit in bulk.

 

[Catbird9]

Question for the eBay pros: When someone asks you legit questions about your item and then ends her comment with "pp price?". Should I just go ahead block and ignore this potential buyer? It also looks like she's a potential flipper/reseller. I would hate to have her hold onto my bag to "test the water at a higher price" and then file a return later for something bogus when she can't sell it.

I would block. She's asking you to take the listing off eBay, a red flag in my book.

 

[dreamer637]

Anybody have an eBay coupon they won't use?

 

[acer]

Anyone else having problems with deadbeat bidders recently?

Sold an item at a great price. Winner wanted a week to pay even though I specifically said in the listing not to bid if you can't pay right away. Gut said she would never pay so reported and blocked her. Relisted for another week.... again sold at a great price. Winner won't pay or respond. Frustrating part is these bidders snipe bid at the last second outbidding bidders I am sure would've paid. I feel like I am being PUNK'd or something.

Any tips????? Or just keep relisting over and over again wasting months of my life until someone with integrity & ethics finally pays?

 

[Catbird9]

Anyone else having problems with deadbeat bidders recently?

Sold an item at a great price. Winner wanted a week to pay even though I specifically said in the listing not to bid if you can't pay right away. Gut said she would never pay so reported and blocked her. Relisted for another week.... again sold at a great price. Winner won't pay or respond. Frustrating part is these bidders snipe bid at the last second outbidding bidders I am sure would've paid. I feel like I am being PUNK'd or something.

Any tips????? Or just keep relisting over and over again wasting months of my life until someone with integrity & ethics finally pays?

List as Buy it Now, Immediate Payment Required.

 

[BeenBurned]

Anyone else having problems with deadbeat bidders recently?

Sold an item at a great price. Winner wanted a week to pay even though I specifically said in the listing not to bid if you can't pay right away. Gut said she would never pay so reported and blocked her. Relisted for another week.... again sold at a great price. Winner won't pay or respond. Frustrating part is these bidders snipe bid at the last second outbidding bidders I am sure would've paid. I feel like I am being PUNK'd or something.

Any tips????? Or just keep relisting over and over again wasting months of my life until someone with integrity & ethics finally pays?

List as Buy it Now, Immediate Payment Required.

Also set your buyer requirements at the most stringent level. If these non-payers have a history, they'll be automatically blocked.

 

[whateve]

Anyone else having problems with deadbeat bidders recently?

Sold an item at a great price. Winner wanted a week to pay even though I specifically said in the listing not to bid if you can't pay right away. Gut said she would never pay so reported and blocked her. Relisted for another week.... again sold at a great price. Winner won't pay or respond. Frustrating part is these bidders snipe bid at the last second outbidding bidders I am sure would've paid. I feel like I am being PUNK'd or something.

Any tips????? Or just keep relisting over and over again wasting months of my life until someone with integrity & ethics finally pays?

Why not send a SCO to the next highest bidder?

 

[whateve]

I think you can click on all the listings and then hit "edit". It should take you to the edit page where you'll select all listings and then edit in bulk.

Thank you!

 

[acer]

Why not send a SCO to the next highest bidder?

Always do. But I'm batting a big fat zero on those, most likely because they're suspicious they were bid up or think they can get it for less at the next go around.

 

[ThisVNchick]

I would block. She's asking you to take the listing off eBay, a red flag in my book.

Thanks for confirming my thoughts

I did entertain her questions and wrote back to her. I politely answered all of her relevant questions and ended (verbatim) "I, unfortunately, do not condone the practice of cheating the system and going the pp only route." She responded, "Hello, it s not unfortunate I just was wondering if you had any flexibility as I do not have quite that much to spend." Yea...I'm always wary when people throw out that excuse and say they don't have enough funds for a big purchase via eBay.