Did the buyer send pictures of the damaged bag?
If not, get pictures.
If so, is it the same bag?
eBay, etc. General Question/Answer Thread
- Thread starter Japster
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
If not, get pictures.
If so, is it the same bag?
Hi everyone! So I was just wondering, do sellers still get the full amount paid to them if the buyer used a coupon?
In my case I did a best offer for an item and the seller accepted it. I had an eBay coupon and used it, so now the total I have to pay is about $50 less than the original Best Offer price. Great for me, but does the seller still get their full payment (~$550 minus selling and commission fees) or would it actually be $500 less fees and commission for them?
In my case I did a best offer for an item and the seller accepted it. I had an eBay coupon and used it, so now the total I have to pay is about $50 less than the original Best Offer price. Great for me, but does the seller still get their full payment (~$550 minus selling and commission fees) or would it actually be $500 less fees and commission for them?
Yes, they do. Usually the seller doesn't know you've used a coupon. The only problem with using a coupon or ebay bucks is that they can't give you a partial refund if that becomes necessary.
Oh good to know the seller will get the full amount. Thank you for explaining that!
Could you elaborate please the partial refund/eBay Bucks part though? I'm not quite sure I understand that. So if I do a return I may not get all money back?
I don't know what would happen if you return the item, and are owed a refund less the postage cost. Ebay must have a provision for this. I just know that when I wanted to give my buyer a partial refund, like when the shipping ended up not costing as much as I charged, I was unable to do it if the buyer used a coupon. I had to send the money in a separate paypal transaction. Since there is no indication to the seller that the buyer used a coupon, it was a mystery to me why the refund didn't work until I called Paypal. Now I know that if I try to give a partial refund and it doesn't work, it is because the buyer used a coupon. I'm sure if you did a return, you'd get back the amount you were due, one way or another. Probably when the refund is done through ebay, rather than paypal, ebay has the power to do a partial.
I just got a coupon from ebay. It says it is for eligible items in the Clothing, Shoes and Accessories category on ebay,com. I have a pending best offer from a seller in Japan but the item is listed on ebay.com. How do I know I'll be able to use the coupon if I accept the offer? I'm worried it might be excluded because the seller isn't in the US.
Aha got it, thanks very much! Here's hoping I don't have to do any return at all because I really love the item. Crossing fingers all goes well.
Is this the spring 20% off coupon? If so, my turn to answer you!
This was the coupon I just used in fact and it states: Only registered eBay members paying with a PayPal account registered with an address located in the United States or Canada can receive the discount. So I think you should be ok if you pay via PayPal and are in the US/CA. It doesn't have any seller/country of origin limitations from what I read.Full terms here: http://www.ebay.com/rpp/fashion-coupon/?customid=a28c6e0e05f711e7bc3052668cf65bc40INT&pub=5574652453&campid=5335869999&afepn=5335869999&icep_id=117&ipn=icep&_trkparms=&clkid=3116915319040888152&afepn=5335869999&rmvSB=true
Thank you! Yes, that is the coupon!Is this the spring 20% off coupon? If so, my turn to answer you!
Full terms here: http://www.ebay.com/rpp/fashion-coupon/?customid=a28c6e0e05f711e7bc3052668cf65bc40INT&pub=5574652453&campid=5335869999&afepn=5335869999&icep_id=117&ipn=icep&_trkparms=&clkid=3116915319040888152&afepn=5335869999&rmvSB=true
New to Ebay. Has anyone every bought a high end purse and was mailed in an empty box or a weighted rock box? I'm terrified of this happening to me.
I bought a Louis Vuitton from a seller that didn't have any reviews. I was new and didn't really know that was important until I read that it would be better to buy from a reputable seller. It was a decent price and she even said that she accepts returns within 14 days. It said item would ship from Derby, New York.
Well, when it shipped, it shipped from HONG KONG!! I don't know why, but, all of a sudden I got a weird feeling about it. I messaged her and she said don't worry it won't take a month to receive the item. It actually is only taking a week and I get it tomorrow.
I'm definitely going to record the process of opening my package when I receive it tomorrow. But just curious of any experiences?
Also, I see a lot of buyers with 0 reviews listing high end items for half the price. Is that weird? Are those scammers?
I bought a Louis Vuitton from a seller that didn't have any reviews. I was new and didn't really know that was important until I read that it would be better to buy from a reputable seller. It was a decent price and she even said that she accepts returns within 14 days. It said item would ship from Derby, New York.
Well, when it shipped, it shipped from HONG KONG!! I don't know why, but, all of a sudden I got a weird feeling about it. I messaged her and she said don't worry it won't take a month to receive the item. It actually is only taking a week and I get it tomorrow.
I'm definitely going to record the process of opening my package when I receive it tomorrow. But just curious of any experiences?
Also, I see a lot of buyers with 0 reviews listing high end items for half the price. Is that weird? Are those scammers?
The seller is in violation of ebay policy if she stated her location as New York and then shipped from Hong Kong. Some zero feedback sellers are not scammers. But many of them are. If ebay bans someone, they may just open a new account.
I've heard of people getting empty boxes or boxes full of rocks or books instead of what they ordered, but usually that happens when an item is returned. Usually ebay sides with the buyer so if you don't get what you ordered, you should be fine.
Well that makes me feel better.
How can we avoid empty returns as a seller? I am selling on Ebay now too. Videotaping?
You can't. There is no way to control what other people do.
I suppose you could research the buyer before shipping to see if they have been mentioned anywhere as a problem.
Basically, my rule of thumb is don't sell anything online that I couldn't afford to lose. That is why I really miss Shophers for high end items. The extra %age they took was worth it
Hello! I really would appreciate some help with this ebay issue I have for the first time. I am a seller located in Europe and have sold 2 items to 2 different buyers: one in Canada and one in the US. Both buyers are not picking their items from the post office and the Canada Post shows "Final Notice; Item will be returned to sender if not collected within 10 days" statement when I track the package. I have messaged both buyers, but got no reply. What can I do in this case? I believe they will open an INR case soon. It is the first time this is happening to me and I have no idea what to do. Should I contact ebay in case they open a case against me? Any help is greatly appreciated. Thank you!