You probably will have to call, since a return request was never opened. I had a buyer return an item without opening a return request, I refunded, called ebay and explained, then they refunded the FVF.
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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I agree. You should only have to pay shipping from the place you shipped to, if you agree to take the return.
Not only that, since she didn't take possession of the item at the original shipping location, she loses her seller protection. Who knows what the reshipper could have done to the item? There was a thread here about a year ago where a buyer had linens sent to a cleaners directly instead of to her. The cleaners found some undisclosed damage, but since a third party took possession of the item, she was not covered by buyer protection.
looking for some advice here.... I recently bought a used Legacy Duffle on eBay. The bag came super fast and was nicely packaged, but it smells like smoke. The listing said from smoke free home so I thought I was safe. I hung it up with the lining hanging outside for a couple of days, hoping it would air out, but today I carried the bag for the first time and it still smells. I contacted the seller and she says she didn't smell anything, but has offered me $20 rebate to have it dry cleaned.
My question: Does dry cleaning actually work? If it doesn't work, do I have any recourse on eBay if a bag isn't as advertised? If I accept her offer to pay for the dry cleaning, am I now on the hook for the bag since I changed it since I got it by cleaning it? How do I prove it smells like smoke? I asked several of my students today if they smelled anything and they all agreed it smells smoky, so its not just me. Any advice?
My question: Does dry cleaning actually work? If it doesn't work, do I have any recourse on eBay if a bag isn't as advertised? If I accept her offer to pay for the dry cleaning, am I now on the hook for the bag since I changed it since I got it by cleaning it? How do I prove it smells like smoke? I asked several of my students today if they smelled anything and they all agreed it smells smoky, so its not just me. Any advice?
I think I could have argued that issue but I also didn't want a neg from an unhappy buyer. KWIM?
@whateve - You said, "since she didn't take possession of the item at the original shipping location, she loses her seller protection" but I think you mean she lost BUYER protection and I believe you're correct, but again, ebay has sellers over a barrel and sometimes, it's not worth a fight for the price of shipping.
The item did come back in its original condition and was just leather that the buyer didn't like.
I do remember that discussion about the cleaners. I just wasn't up for a fight.
I've never heard of anyone dry cleaning their bags. I have gotten rid of smoke smell by hanging a bag outdoors for a week or more. I've tried quite a few smoke remedies, including wiping with alcohol, spraying with Febreze free nature, immersing the bag inside another bag full of bath salts or baking soda. All work to some degree but it takes a really long time, maybe months. If the smell is on the lining, you can wash that but it won't have that crisp cotton feel afterwards and might be a little wrinkled.
I believe that if you do have the bag dry cleaned, you will lose your chance to return it since it has been altered.
I don't know what ebay's stance is on smoke smells these days. In the past, they considered it part of what makes a bag used, so unless the bag was described as new you shouldn't expect it to be odor-free. However, this might have changed.
Out of curiosity, which color duffle did you get?
Hello guys! Is there a thread where we post troublesome buyers? I've just had a run-in with one that left me 1 & 2 stars just because she could. I blocked her from my other auctions but if possible I'd like to help you guys out also. Thanks! 
If there is no such thread or I'm not allowed to do that can other tPF members PM me to ask for it? I promise this is legit. This buyer is a major lying PITA.
If there is no such thread or I'm not allowed to do that can other tPF members PM me to ask for it? I promise this is legit. This buyer is a major lying PITA.
Hello guys! Is there a thread where we post troublesome buyers? I've just had a run-in with one that left me 1 & 2 stars just because she could. I blocked her from my other auctions but if possible I'd like to help you guys out also. Thanks!
If there is no such thread or I'm not allowed to do that can other tPF members PM me to ask for it? I promise this is legit. This buyer is a major lying PITA.
Although the title refers to nonpayers, this thread is for any legit posts of PITAs.
https://forum.purseblog.com/threads/ebay-non-paying-bidder-list.165307/
A 7 day auction listing of mine just ended with one bidder who placed her bid 5 days ago. The bidder asked no questions during the auction period. Now, after auction end, she asks how fast I can ship because she's concerned about authenticity and condition of the item. Am I missing something? What does speed of shipping have to do with authenticity and condition? I know I haven't had my first coffee of the day yet, but I'm genuinely puzzled.
Dear buyer,
if payment is made and cleared this weekend, Monday is the soonest shipment can take place since the post office is closed on Sundays. Of course I guarantee authenticity of my item and would have recommended you post for authentication on (whatever TPF brand AT subforum or ebay fashion board) when you first placed your bid 5 days. ago.
The pictures in the listing are adequate for authentication purposes so you're welcome to have the item authenticated prior to payment if that's a concern.
Let me know if this works for you.
I have an auction/buy it now that ends in 1 day. I received a message from someone asking for me to hold that item until the 16th and they would do the "buy it now" price. I just looked and that same person bid on the item already...
Do you think this means they don't plan on paying until the 16th after the auction ends?
Do you think this means they don't plan on paying until the 16th after the auction ends?
I bet that is what it means.I have an auction/buy it now that ends in 1 day. I received a message from someone asking for me to hold that item until the 16th and they would do the "buy it now" price. I just looked and that same person bid on the item already...
Do you think this means they don't plan on paying until the 16th after the auction ends?
Unless someone outbids them....I have an auction/buy it now that ends in 1 day. I received a message from someone asking for me to hold that item until the 16th and they would do the "buy it now" price. I just looked and that same person bid on the item already...
Do you think this means they don't plan on paying until the 16th after the auction ends?