eBay, etc. General Question/Answer Thread

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#6,976
I always require signatures for my items and put this in bold in my listings. I sold an item and delivery was attempted last Friday (wow, I just realized it's been almost a week already!) I sent the buyer a note that day encouraging them to pick up the item from the PO or request re-delivery.

So far no response and no update on the delivery. Should I email the buyer again? I know usually the consensus is not to, but it's just so odd they haven't responded. This was a BIN listing with BO and I accepted their first offer. So I don't think it's buyer's remorse. I guess I'm afraid of an INR claim or the item sitting forever and getting returned.

I'm so annoyed, I shipped the same day they paid, (which I never do), to be sure they got it by the weekend.:annoyed:
 
#6,977
JadaStormy said:
I always require signatures for my items and put this in bold in my listings. I sold an item and delivery was attempted last Friday (wow, I just realized it's been almost a week already!) I sent the buyer a note that day encouraging them to pick up the item from the PO or request re-delivery.

So far no response and no update on the delivery. Should I email the buyer again? I know usually the consensus is not to, but it's just so odd they haven't responded. This was a BIN listing with BO and I accepted their first offer. So I don't think it's buyer's remorse. I guess I'm afraid of an INR claim or the item sitting forever and getting returned.

I'm so annoyed, I shipped the same day they paid, (which I never do), to be sure they got it by the weekend.:annoyed:
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I wouldn't email the buyer. There's a possibility that she got it and they just didn't collect her siggy.

If the buyer doesn't receive it, you'll hear from her. And if it's returned to sender because she doesn't pick up, she loses buyer protection.
 
#6,978
BeenBurned said:
I wouldn't email the buyer. There's a possibility that she got it and they just didn't collect her siggy.

If the buyer doesn't receive it, you'll hear from her. And if it's returned to sender because she doesn't pick up, she loses buyer protection.
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Are you sure? There is no proof of receipt, so why couldn't she open an INR claim? When I've had signature required items returned to me, I gave refunds. I thought I had to.
 
#6,979
whateve said:
Are you sure? There is no proof of receipt, so why couldn't she open an INR claim? When I've had signature required items returned to me, I gave refunds. I thought I had to.
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If tracking shows that delivery was attempted and notice left, at that point, wouldn't it show the buyer was negligent in not retrieving it?

I would also do the honest thing once an item was returned to me but I know that if a buyer refuses and RTS a package, they lose their protection.
 
#6,980
BeenBurned said:
If tracking shows that delivery was attempted and notice left, at that point, wouldn't it show the buyer was negligent in not retrieving it?

I would also do the honest thing once an item was returned to me but I know that if a buyer refuses and RTS a package, they lose their protection.
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I think RTS is different because I think the tracking reflects that delivery was actually made.

I don't use signature required because of all the problems. When I used it with USPS, they neglected to get the signature and delivered anyway, so tracking never showed it was delivered. When I used it with UPS, nearly half the time my buyer was never available to sign, and other times, my buyer complained that she had to stay home to get the package. It rarely went smoothly.
 
#6,981
Thanks for the input. If the item is returned I would definitely refund the buyer. Unfortunately I do free shipping and include that in the cost of the item, so I can't deduct a shipping cost. It does seem unclear how the INR works if a delivery attempt was made. I know if they refuse that's different. For now I'll just leave it alone, I already emailed them last week.

And I agree, the signature confirmation with USPS is spotty, I had this happen with another item from December that to this day shows "out for delivery." I never heard from the buyer, so I assume they got it. When it does go right, it's a very helpful for me to confirm that the item got in the buyer's hands, even though I know it isn't required.
 
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#6,983
What happen the seller agreed to cancel my order after the seller open the unpaid case?
I bidded one item on ebay... the seller mentioned it authentic... I checked around before making a purchase...I found out it was "fake". So I requested to cancel my order. The seller and I sent couple emails about that item, requested mor pictures On the tag, but the seller not willing to send me ..... after 2 days, she did not send me pictures... she opened a Unpaid case on me but she agreed to cancel my order after the case was filed... what should I Do?
 
#6,984
natalia0128 said:
What happen the seller agreed to cancel my order after the seller open the unpaid case?
I bidded one item on ebay... the seller mentioned it authentic... I checked around before making a purchase...I found out it was "fake". So I requested to cancel my order. The seller and I sent couple emails about that item, requested mor pictures On the tag, but the seller not willing to send me ..... after 2 days, she did not send me pictures... she opened a Unpaid case on me but she agreed to cancel my order after the case was filed... what should I Do?
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I would agree to the cancellation. The unpaid case should be closed at the time of the cancellation. Even if for some reason, it doesn't get closed, you can always call ebay and explain that there can be no unpaid item since the transaction was cancelled.
 
#6,986
natalia0128 said:
Do You have to file Tax for eBay?? where Can I get one ??
I recently sold not much but high value items and sometime I got few return back . Do I have to file tax for that???
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You are supposed to if you are in the US. You would have to include a schedule C with your tax return. You can deduct expenses like your home office from your income. Paypal doesn't report it to the IRS unless you grossed more than $20,000 and had more than 200 transactions.
 
#6,987
natalia0128 said:
Do You have to file Tax for eBay?? where Can I get one ??
I recently sold not much but high value items and sometime I got few return back . Do I have to file tax for that???
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If you received over $20,000 in sales to at least 200 different customers, you will get a Form 1099 from PayPal (not eBay).

Your eBay earnings are considered income and should be reported on your tax return. Please consult a tax professinal for how this applies to you personally.
 
#6,988
I believe there is a miscellaneous income line on the 1040. Been a while. But, I remember in a tax program there was a place to file a smaller amount that would not qualify for a 1099. In some cases, where the taxpayer was low income, it actually helped them! A schedule C is a pretty easy form, or was.
 
#6,989
arrhhh... I have a dilemma. I am selling a very expensive item. £7000+ When I list this type of item, I always get some time-wasters trying their luck etc. Got a message last night asking whether I have original receipt (I do). And can I confirm the authenticity of the item (I can). And they were going to "get it checked out at the nearest boutique". When I read the last bit about the boutique, I knew they have never bought a high-end item before. I then looked at their profile, very high number of feedback scores, we are talking about 6000+ feedback, mainly buying from established ebay stores for low-cost items. They are registered as a business seller selling large volume in the past (based on feedback) but I can't find a single thing they are selling now. Anyhow, I just got a feeling that this is not the typical buyer of my item. This morning they messaged again, asking about a specific details of the item, normally related to the authenticity of the item. At this point, all I can think of is to block them. Am I over reacting?
 
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#6,990
xiangxiang0731 said:
arrhhh... I have a dilemma. I am selling a very expensive item. £7000+ When I list this type of item, I always get some time-wasters trying their luck etc. Got a message last night asking whether I have original receipt (I do). And can I confirm the authenticity of the item (I can). And they were going to "get it checked out at the nearest boutique". When I read the last bit about the boutique, I knew they have never bought a high-end item before. I then looked at their profile, very high number of feedback scores, we are talking about 6000+ feedback, mainly buying from established ebay stores for low-cost items. They are registered as a business seller selling large volume in the past (based on feedback) but I can't find a single thing they are selling now. Anyhow, I just got a feeling that this is not the typical buyer of my item. This morning they messaged again, asking about a specific details of the item, normally related to the authenticity of the item. At this point, all I can think of is to block them. Am I over reacting?
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I have never bought or sold an item at that price point, so take my response with that in mind.

It sounds to me like the buyer is just doing "due diligence" before making such a large investment. Whether they are buying it for personal use or they are planning to resell it, they just want to be sure it's authentic. I wouldn't block them unless they start haggling about the price.

I'm curious though. Why do you say the bit about the boutique shows they've never bought a high end item? Is it because boutique employees aren't qualifed to authenticate such items?
 
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