I think it's the same bag - but here's the item numbers 192083643516 and 262818893358 - wouldn't someone normally just relist? She said it was a gift hence no receipt which is fair enough.
eBay, etc. General Question/Answer Thread
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I think it's the same bag - but here's the item numbers 192083643516 and 262818893358 - wouldn't someone normally just relist? She said it was a gift hence no receipt which is fair enough.
It looks like the second listing copied part of the description. I think the second listing copied the picture with the serial number from the other, just cropped it. See how the hand looks the same? The hands shown in the other photos look like a younger person. I certainly wouldn't buy from the second listing since it appears not all photos are her own.
While I agree with Whateve in that seller #2, it-tra0 who claims to be from Italy in the second listing used, cropped and rotated the serial number picture, I believe both sellers are the same person selling the same bag.
At first, I noticed the same wood floor in both sellers' listings but in looking further into it-tra0 's listings, I noticed that most of her other completed listings show her location as France with a couple of Italy sprinkled in:
it-tra0 - http://www.ebay.com/sch/it-tra0/m.html?item=262818893358&hash=item3d313a0e2e:g:ZCUAAOSwopRYhPRq&LH_Complete=1&rt=nc&_trksid=p2046732.m1684
While the seller may not be doing anything wrong, she's misrepresenting item location since it's pretty obvious that the same bag isn't both in Italy and in France.
Thanks to both of you for your input, it's much appreciated. I'll give this one a miss I think.
Just an update: She came to her senses and sent me a shipping label last night (Sunday). The label was super blurry through ebay, but I manage to get a decent image from taking a snapshot on my phone. Anyways, she paid for the flat rate envelope I had to shove the Speedy 25 into that. That was fun.
I took a picture of it shoved in there and taped up with the label and messaged her to let her know I dropped it off. When I was asking the USPS clerk about the size to make sure I grabbed the correct one, they said the postage was the old price (it changed yesterday I guess?) and that I should just ship it to see what happens. I hope that's the end of it and it doesn't get sent back.
There are already bids on her new listing, I feel terrible for the next buyer.
In the seller's defense, there's always a bit of overlap (and short-term leniency) by the post office when there's a rate change. As long as the package doesn't rip and open, she should get it without issue. (I doubt she even was aware of the price change.)Just an update: She came to her senses and sent me a shipping label last night (Sunday). The label was super blurry through ebay, but I manage to get a decent image from taking a snapshot on my phone. Anyways, she paid for the flat rate envelope I had to shove the Speedy 25 into that. That was fun.
I took a picture of it shoved in there and taped up with the label and messaged her to let her know I dropped it off. When I was asking the USPS clerk about the size to make sure I grabbed the correct one, they said the postage was the old price (it changed yesterday I guess?) and that I should just ship it to see what happens. I hope that's the end of it and it doesn't get sent back.
Oh I can understand not knowing about the rate either, I just hope it goes through. I don't blame her for not knowing USPS price changes, I didn't know either.
Please help me with this guys,
I've bought a Yeezy pair on eBay for 301 Euros, and the description and receipt from Adidas (that the seller said that he bought the pair from Adidas online) claims that the Yeezy's color is Black/White and it's 100% original. The pictures that he put on eBay were also Yeezy Black/White. However, when I received the package along with the receipt from Adidas, the Yeezy inside is Black/Copper and it's even fake and it does not fit the description that he had put on eBay. I have contacted the seller to get a refund, but he promised that he delivered me the exact same shoes that he bought from Adidas Online, and that he wouldn't return the money for me because in the description he stated that there would be no return/refund. I have open a case on eBay and advised him to return the money, but then this guy said that the shoes don't look like the one that he had sold to me because his shoes are Black/White, he doesn't sell fake shoes, and he even said that he don't have any warranty that these are his shoes. The seller told me that today he went to a police station to report about me claiming that he sold fake shoes, and he wouldn't return the money.
The first three pictures are what he put on eBay, and the others are the shoes that I received.
What should I do now?
I've bought a Yeezy pair on eBay for 301 Euros, and the description and receipt from Adidas (that the seller said that he bought the pair from Adidas online) claims that the Yeezy's color is Black/White and it's 100% original. The pictures that he put on eBay were also Yeezy Black/White. However, when I received the package along with the receipt from Adidas, the Yeezy inside is Black/Copper and it's even fake and it does not fit the description that he had put on eBay. I have contacted the seller to get a refund, but he promised that he delivered me the exact same shoes that he bought from Adidas Online, and that he wouldn't return the money for me because in the description he stated that there would be no return/refund. I have open a case on eBay and advised him to return the money, but then this guy said that the shoes don't look like the one that he had sold to me because his shoes are Black/White, he doesn't sell fake shoes, and he even said that he don't have any warranty that these are his shoes. The seller told me that today he went to a police station to report about me claiming that he sold fake shoes, and he wouldn't return the money.
The first three pictures are what he put on eBay, and the others are the shoes that I received.
What should I do now?
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Did you open a claim? If not, I would because you did try to work it out with the seller first and he refuses to help. Open a claim, it doesn't matter if he says he does not accept returns. Ebay can force a return and he will have to pay return shipping as well.
Help! I bought a purse on EBay that turned out to be fake. I had it authenticated by Lollipuff and they confirmed it was fake. So I sent that letter to the seller on EBay requesting a refund and she was super nice about it and said that she sold it for this lady that she was consigning with. This seller had good reviews to boot! She told me to send it back to her and she will pay for shipping and she will refund me my money. She already sent me a partial payment through Paypal.
But what worries me is when will she refund me the rest? I'm not used to eBay. Tradesy deals with returns for us. What if I send the purse back and she lies and says it is in worst condition or the box was empty? She did pay for the shipping label and it does have signature confirmation on there which makes me feel better. How do I videotape? Go to the post office and video myself boxing the bag and handing it to the clerk? Isn't that kind of weird? I want to protect myself.
Thanks for the help!
But what worries me is when will she refund me the rest? I'm not used to eBay. Tradesy deals with returns for us. What if I send the purse back and she lies and says it is in worst condition or the box was empty? She did pay for the shipping label and it does have signature confirmation on there which makes me feel better. How do I videotape? Go to the post office and video myself boxing the bag and handing it to the clerk? Isn't that kind of weird? I want to protect myself.
Thanks for the help!
I have opened a claim yesterday, and this is what the seller response to me today:
„Dear Sirs, you said that you sent picture to forums right and they said the shoe is not original .I see here a really game from you the shoe is 100 % delivered from adidas only adidas knows if its fake or not .Nobody buy shoes and ask people to give there meanings if the shoes wich you post to them are original or not . The same shoeas in different size i sold couple dys before and i also receive them from adidas and this customers knows that theese shoeas are original . Again i gave this case to police and i will use all my rights till we go to court . I sold 100% oriinal shoes from adidas . Fact is wich serios buyer buys a product and sent picture to a facebook forum to proof if its original or not ??.”
I'm waiting until tomorrow for eBay to step in and help (takes 3 business days since I first opened a case) because it's clear that our argument is going nowhere.
This seems to have all been done wrong!
1. A seller, whether independent, business, consignment, hobbyist, or whatever is required to know items are authentic prior to listing. And if she doesn't know, she's supposed to find out before listing.
2. Thus (possible) claims of ignorance or trust of a consignee regarding authenticity doesn't fly. It's the seller's account and reputation on the line and again, she should have verified.
3. Why did you go to Lollipuff? Did the seller demand a letter of non-authenticity? If so, IMO, as a matter of ethics, she should reimburse that too though you can't force it.
4. Why did she issue a partial refund?
At this point, because the whole transaction is so convoluted, I'd suggest you open SNAD for fake and presumably she'll agree to the return and refund and you'll get a prepaid shipping label.
Once shipped and delivery is proven, you can go to ebay with the tracking info if she doesn't issue the balance of the refund.
ETA: IMO, videotaping is a waste of time and ebay doesn't consider video evidence. I've never videotaped any purchase, return or sale and haven't ever wished I had.
I bought the purse to re-sell it originally. And I agree completely about having a purse authenticated, I'm a seller myself. Before buying this ebay listing, I went to Corame on the Valentino page and she said it was authentic. That is when I paid for the item on Ebay and had it sent to me.
After receiving the item, I wanted to include a certificate of authenticity to ease my buyers minds (and my own) so that is why I went to lollipuff. Then Lollipuff said it was real at first and then came back apologizing and saying it was indeed fake. Really unprofessional if you ask me. But that is another story.
The seller on ebay only gave me a partial refund for the time being until she receives the bag and then will issue me the remaining refund. Her reasoning was she wanted to make sure the bag wasn't used and had damage. She already sent me a pre-paid shipping label and I'm shipping out tonight. I'm just worried about getting the rest of my money is all. Are they supposed to refund you before sending the package back to them??
I understand your reason for authenticating when planning to resell. Forever, I've recommended that unless a seller is an expert and unless she personally purchased an item from a legitimate retailer, it's a good idea to have items authenticated, even if not professionally but just for peace of mind and buyers' reassurance. I think your actions were great.
But I'm confused I guess.
- So are you saying that @corame said the bag is authentic based on the pictures in the listing?
- Lollipuff deemed the bag you received as authentic the first time?
- What caused Lollipuff to reverse its opinion? If authenticity couldn't be determined accurately the first time, IMO, they should have sought a second opinion from another expert in the brand
- Were the pictures in the listing authenticated by Corame of the same bag you received?
- And were the pictures authenticated by Lollipuff the same bag you received?
1. I trust the longtime and proven authenticators here.
2. I've never used Lollipuff but I've heard that they use Entrupy, a computer program that supposedly determines authenticity and TBH, I'm not comfortable in trusting a computer to authenticate designer items.
3. Having never used Lollipuff and not knowing of their expertise, I still have a concern. As we've seen with some other companies, they claim expertise and authenticate brands with which they're not familiar and don't have experts in that brand and as such, have been known and proven to have made many mistakes. I don't know whether Lollipuff is one of those companies but I think it's strange that they'd flip-flop on an authentication.