eBay, etc. General Question/Answer Thread

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#6,736
nicole0612 said:
Hi, this is an odd situation.
I contacted a seller over the weekend with a question about the condition of a bag, and that bag had BIN or Best Offer options. The seller sent a message back and told me to make an offer, and stated her desired price. She said that she was getting a lot of offers and wanted to sell it that day. I agreed to the price but someone else bought it immediately. I sent a message to the seller thanking her, but saying that someone else bought it. Then the seller contacted me and said that she had to cancel the original purchase and so she could relist it for me to buy at the price we agreed on. I immediately purchased it and the seller said she would send it out the next day. The seller mailed the bag on Monday, it arrived today and it is awaiting pick up at the post office tomorrow. The seller sent me a message today asking if I had received it, and I explained that I would pick it up tomorrow.
This is the odd part. She told me, "I know my listing said that I don't accept returns, but I will accept a return. I have been regretting selling this bag." She then offered to buy it back from me for $100 more than I purchased it for (I guess she doesn't realize that I would lose more than $100 in seller's fees). My question is whether ethically I should send the bag back to her. I really want the bag, and it seems like she had an opportunity to change her mind before I purchased it. However, it is not the end of the world if I don't get to keep it, because there will be other bags in my life.
What would you do?
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you're under no obligation to return the bag back, you bought it, lol. maybe there is another reason she wants it back - like someone offered her much more? or she knows now that she undersold it? i'd just start to ignore her messages and move on. or relist her bag for 3x the amount and tell her to BIN. this is one of those instances where you're both overcommuncating and it's leading to potential problems.
 
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#6,737
Catbird9 said:
I don't think you're obligated to return it to her. I'd wait until the bag arrived, and if I didn't love it, I'd accept her offer to take it back.

I would not sell it back to her for only $100 more though. As you pointed out, you would lose money on seller fees. I would ask her to agree to a SNAD so that she pays return postage and you get a full refund, she could then send you an additional $100 through PayPal. Or, sell it back to her through eBay for a BIN amount that would cover your seller fees, postage, plus $100.
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ccbaggirl89 said:
you're under no obligation to return the bag back, you bought it, lol. maybe there is another reason she wants it back - like someone offered her much more? or she knows now that she undersold it? i'd just start to ignore her messages and move on. or relist her bag for 3x the amount and tell her to BIN. this is one of those instances where you're both overcommuncating and it's leading to potential problems.
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Thank you both for the input and practical advice. I will do as suggested - keep it if I like it or have her pay for return shipping if I don't. I don't care about making $100 (but I don't want to lose money of course!) so it's more about ethics. It was so weird I wasn't sure what to do.
 
#6,739
pinky7129 said:
So I'm back...

I brought a bracelet on eBay that the title said 6.5 inches. It is not the full 6.5 inches. They claim that they had a photo showing it wasn't the full 6.5....

However i focused on the 6.5 title description.

Bottom line, the missing .2 inches makes the bracelet not fit. I asked the buyer how to best go about this but they said this is how the bracelet was sold to them.

The seller claims Tiffany sold them the bracelet this way. What's my recourse?
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just start the return process as item not described, through ebay. if she listed the title as 6.5 you were led into her listing that way so even w/the picture inside you might be able to return. i'm 50/50 on this... even if she described it as 6.5 if there is a clear picture showing it's not - and you saw that pic and bought it... you might not win the case. but worth a try. you could always relist it yourself or gift it if you cannot return.
 
#6,740
ccbaggirl89 said:
just start the return process as item not described, through ebay. if she listed the title as 6.5 you were led into her listing that way so even w/the picture inside you might be able to return. i'm 50/50 on this... even if she described it as 6.5 if there is a clear picture showing it's not - and you saw that pic and bought it... you might not win the case. but worth a try. you could always relist it yourself or gift it if you cannot return.
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Figured it out. Thank you!
 
#6,741
On my Paypal account, Paypal credit is my default payment method. A few weeks ago, I bought a $5 item on etsy and my Paypal payment automatically ended up on Paypal credit, even though I had money in my Paypal balance. Today I bought an item on ebay that is over $100 and want it to be on Paypal credit so I get 6 months no interest. Paypal credit shows on the listing. When I try to check out the Paypal credit option is selected, but the confirm and pay button is grayed out unless I select one of the other options: credit card or Paypal account. If I select the Paypal account, it doesn't show my paypal credit account as an option. I moved all the money out of my paypal account so it wouldn't take it out of my balance, but it still won't let me use Paypal credit. I have plenty of credit available.

I've heard rumors that Paypal makes it extremely difficult to use it for anything that qualifies for 6 months no interest. I don't know if this is true, but I'm very mad. I bought the item assuming I would have 6 months to pay.

I'll call Paypal when they open, but in the meantime, I was hoping someone could help. I think it might be an ebay glitch rather than a Paypal problem.
 
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#6,742
I just opened my app and this is how my watch list is displaying.

IMG_1480569606.397637.jpg

I just had the Apple Store work on my phone, so I wonder if something was reset. It displayed normally earlier today and the "ended" watched items list looks normal (vertical display that is readable!).
Any ideas what is up and how I can change it back?

* UPDATE: OK, it's suddenly back to normal now! Weird, but glad that I can get back to shopping [emoji4]
 
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#6,744
natalia0128 said:
Is it safe to send PO Box address? One of my buyer requests send the item to her POBox address.
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Yes. I've never had a problem. She gets a notice in her box and has to go to the post office counter to sign for the package if signature is required before they'll give it to her. Sometimes the buyer doesn't pick it up from the PO right away. It isn't considered delivered until she picks it up.
 
#6,747
natalia0128 said:
Is it safe to send PO Box address? One of my buyer requests send the item to her POBox address.
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if the PO Box is her confirmed paypal address then yes. i had one for a while and people could ship there. if her physical address is the confirmed address then you have to use that. if you send it to the PO Box and that's not her confirmed shipping address she can claim it wasn't received, that you sent it elsewhere and etc. only ship to the confirmed address. you can do whatever you want of course, but it incurs a lot of risk.
 
#6,748
I would appreciate some selling tips for ebay.Reading all the horror stories is *almost* putting me off listing my items.I have a Fendi 3 Jours, Lanvin Flats and Stuart Weitzman boots that I would like to sell off.What tips do you have to protect my items in the event a buyer tries to scam me?
Thanks!
 
#6,749
love balenciaga said:
I would appreciate some selling tips for ebay.Reading all the horror stories is *almost* putting me off listing my items.I have a Fendi 3 Jours, Lanvin Flats and Stuart Weitzman boots that I would like to sell off.What tips do you have to protect my items in the event a buyer tries to scam me?
Thanks!
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You might want to get a paid authentication for your purse before you list, and mention the authentication certificate in your listing. Don't include the receipts when you ship because you might need them later. You might want to list items with best offer so you can vet the buyers before you accept. For shoes, you might run into problems with sizing. Make sure you post the size that is listed on the shoe. Don't do the conversion yourself. Make sure your listings have all measurements included. Describe flaws in detail or include blanket statements like "minor scratches." Also provide pictures of all flaws. If shoes don't fit, your buyer may want to return. Even if you don't take returns, a buyer could make up an excuse to return, so you might want to consider taking returns. If you take returns, you should be able to charge a restocking fee.

If you've never sold on ebay, buyers will have a problem buying from a seller with no experience. Even though it costs more, you might consider Tradesy. They will handle returns for you.
 
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#6,750
whateve said:
You might want to get a paid authentication for your purse before you list, and mention the authentication certificate in your listing. Don't include the receipts when you ship because you might need them later. You might want to list items with best offer so you can vet the buyers before you accept. For shoes, you might run into problems with sizing. Make sure you post the size that is listed on the shoe. Don't do the conversion yourself. Make sure your listings have all measurements included. Describe flaws in detail or include blanket statements like "minor scratches." Also provide pictures of all flaws. If shoes don't fit, your buyer may want to return. Even if you don't take returns, a buyer could make up an excuse to return, so you might want to consider taking returns. If you take returns, you should be able to charge a restocking fee.

If you've never sold on ebay, buyers will have a problem buying from a seller with no experience. Even though it costs more, you might consider Tradesy. They will handle returns for you.
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Thankyou so much for the advice.I have around nealry 300 feedback on ebay so hopefully that shouldnt be an issue.When its high value items you're worried that people may try to scam you.I would go through Vestiare Collective but 35 percent commission is extortionate!
 
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