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#2,971
aintthatin said:
Basically immediately! I collected it from the post office with my friend, and she opened it whilst I was driving home. She spotted the first hole on the right side of the chest straight away, and asked me if the dress was supposed to be new (and it WAS supposed to be BNWT as stated on the listing). I got home after in 10 minutes, and checked the rest of the dress and found another huge hole on the hip. After I did my research online to determine authenticity, I sent the seller an email through eBay stating that there were holes and that I thought it was non-genuine.

My letter expressing my concerns was sent probably about an hour after I received the dress by post (PayPal can check the tracking + timing). All the seller said was that if I wasn't happy, to return it, and he would give me a full refund.
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I don't understand the problem then.

The listing does show a dress with tags so it's possible that the seller didn't notice the holes before sending it. Sellers are human and it's perfectly understandable that they might miss a flaw.

But if, as you say she offered a full refund upon return of the dress, why don't you just return it and be done with it. She did the right thing when contacted. I don't consider that to be a scam.
 
#2,972
riry said:
Hi everyone-

I have an experience to share about a buyer on Bonanza. I had a Balenciaga bag listed, and she made an official offer that I accepted. After officially accepting the offer, she casually messaged, "Thanks. Will pay in a week." No explanation.

I'm fairly new to Bonanza (and rehoming bags in general) and am probably far too trusting, but a red flag went up. Mostly because when I purchase something, I pride myself on paying within a few minutes. And for the few items I have sold, all of lovely buyers have extended me the same courtesy.

When I messaged her about why she wouldn't be paying immediately, she said that she is out of the country and did not realize that Paypal would not let her access her account until she's back in the US in a week. Which would have totally been fine if she had told me this BEFORE making the official offer. She stated that she didn't know about this beforehand, but I had my doubts about her. Something about her nonchalant attitude.

While I was waiting, I saw that the same buyer purchased THROUGH PAYPAL another Balenciaga bag about a day after "purchasing" mine. I messaged the seller of that bag, and she informed me that the buyer paid immediately through Paypal with no problems.

Obviously, I was alarmed. I respectfully messaged the buyer and informed her that I would be canceling our transaction because of the false information she had provided me, and that I was simply not comfortable selling to her. She told me that her sister had bought the other bag using the same account and that she wouldn't want to buy a bag from me anyways.

I'm just grateful that I no longer will be dealing with this PITA buyer. Is it even legal to have two people on the same Paypal/Bonanza account?
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I don't think there's any rule against family members using the same account.

Regarding the part above in red, how are you able to see her buying history on Bonz? It's not like ebay where you can check the bidding history of buyers.

If it's possible to do that kind of search, I'm interested in knowing how.
 
#2,973
BeenBurned said:
I don't think there's any rule against family members using the same account.

Regarding the part above in red, how are you able to see her buying history on Bonz? It's not like ebay where you can check the bidding history of buyers.

If it's possible to do that kind of search, I'm interested in knowing how.
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Thanks for your input. Still, I'm relieved my bag did not end up with her. I had an uneasy feeling in my gut the past few days.

On Bonz, I found out by accident because I often check the Recently Sold category for Balenciagas (it's the Bbag hunter in me... want to know which ones got away). I happened to see another bag similar to mine, so checked out of curiosity. That's when I saw that it was the same buyer. They were bids for the exact same amount ($1100).

Really, all of this would have been ok if the buyer had been more courteous and forthcoming.
 
#2,974
aintthatin said:
The seller is a "he" selling on behalf of his "girlfriend". He listed as selling all over the world, but not exactly sure which country's eBay he posted the dress on. What a shame, it was supposed to be a birthday present for myself. At first the seller said he would provide a full refund as long as I shipped it back, and then he changed his mind!
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BeenBurned said:
I don't understand the problem then.

The listing does show a dress with tags so it's possible that the seller didn't notice the holes before sending it. Sellers are human and it's perfectly understandable that they might miss a flaw.

But if, as you say she offered a full refund upon return of the dress, why don't you just return it and be done with it. She did the right thing when contacted. I don't consider that to be a scam.
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BeenBurned: If you see Ainthatin's quote above, you will see that the seller changed his mind about the refund. And I believe he did that after she posted the dress back to him. That is why she doesn't have the dress on hand any more. So she is out her dress and her money.

Ainthatin, please confirm if I have this correct? If that's the case, and you've posted the dress back and all of this was communicated via Ebay, you shouldn't have to provide any authentication if the seller now has the dress.
 
#2,975
thepoppet said:
BeenBurned: If you see Ainthatin's quote above, you will see that the seller changed his mind about the refund. And I believe he did that after she posted the dress back to him. That is why she doesn't have the dress on hand any more. So she is out her dress and her money.

Ainthatin, please confirm if I have this correct? If that's the case, and you've posted the dress back and all of this was communicated via Ebay, you shouldn't have to provide any authentication if the seller now has the dress.
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Thank you for pointing that out. I either missed it or forgot that I'd read it.

If the seller has the dress back, as should be shown with delivery confirmation, Ainthatin should be able to contact ebay or paypal with the proof of receipt by the seller and get a refund.
 
#2,976
^I think that there is some confusion with that poster (Aintthatin) because she's been posting her dress issue in several different threads. When you're posting all over the place, it's hard to keep track of the information. It would be much easier to follow if aintthatin had just posted her issue in one thread.
Anyways, if aintthatin's seller is now rejecting the return (and the dress truly is damaged and fake), then simply file an Item Not as Described Case against him. Your case shouldn't be hard to prove since you should be able to easily provide photographic evidence of the issues - unless you have no photos and you've already returned the dress.
 
#2,978
vhdos said:
^I think that there is some confusion with that poster (Aintthatin) because she's been posting her dress issue in several different threads. When you're posting all over the place, it's hard to keep track of the information. It would be much easier to follow if aintthatin had just posted her issue in one thread.
Anyways, if aintthatin's seller is now rejecting the return (and the dress truly is damaged and fake), then simply file an Item Not as Described Case against him. Your case shouldn't be hard to prove since you should be able to easily provide photographic evidence of the issues - unless you have no photos and you've already returned the dress.
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Aintthatin filed a SNAD and listed the issues and PP told her she had to provide proof that it was not authentic by May 23, I believe.

Yeah, new members can't start their own threads until after a certain probationary number of days and posts and she didn't know she could post her issue here in this thread.
 
#2,979
thepoppet said:
Aintthatin filed a SNAD and listed the issues and PP told her she had to provide proof that it was not authentic by May 23, I believe.

Yeah, new members can't start their own threads until after a certain probationary number of days and posts and she didn't know she could post her issue here in this thread.
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I think the buyer returned the dress to the seller prior to filing the dispute (or at least prior to having been told that she needed a letter) so at this point, I think she just needs to prove to ebay that she returned and the seller received the item.
 
#2,980
BeenBurned said:
I think the buyer returned the dress to the seller prior to filing the dispute (or at least prior to having been told that she needed a letter) so at this point, I think she just needs to prove to ebay that she returned and the seller received the item.
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Yes, agreed. If her seller has the dress, then she needs to call Ebay/PP with that info right away. If the seller refused the package and it's on its way back to her, then she needs to tell them that as well.
 
#2,981
thepoppet said:
BeenBurned: If you see Ainthatin's quote above, you will see that the seller changed his mind about the refund. And I believe he did that after she posted the dress back to him. That is why she doesn't have the dress on hand any more. So she is out her dress and her money.

Ainthatin, please confirm if I have this correct? If that's the case, and you've posted the dress back and all of this was communicated via Ebay, you shouldn't have to provide any authentication if the seller now has the dress.
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He DID change his mind AFTER I posted the dress, so I don't have the dress on hand (although I did post via International Registered Mail).

Also I filed a claim via PayPal. My biggest problem is that I'm currently overseas, so I need to ring back to eBay and PayPal Australia. In any case, Bebefuzz, owner of Hervelegerobsessed.com says she can provide me with a letter of authenticity if needed to prove it is a fake.

So I shouldn't have a problem, you guys think?
 
#2,982
aintthatin said:
He DID change his mind AFTER I posted the dress, so I don't have the dress on hand (although I did post via International Registered Mail).

Also I filed a claim via PayPal. My biggest problem is that I'm currently overseas, so I need to ring back to eBay and PayPal Australia. In any case, Bebefuzz, owner of Hervelegerobsessed.com says she can provide me with a letter of authenticity if needed to prove it is a fake.

So I shouldn't have a problem, you guys think?
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I think the authenticity issue is going to be moot once PP finds out that you have already posted the dress back and you have his messages via ebay saying that he agreed to a return/refund. You need to call PP right away and explain this.
 
#2,984
#2,985
skislope15 said:
http://cgi.ebay.com/CHRISTIAN-LOUBO...&otn=3&po=LVI&ps=63&clkid=9195798947445984410

this shilling is starting to annoy me so much....I was seriously going to bid on these and it's bothered me to the point that I would rather not deal with this seller at all....ebay is doing nothing about it....
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sobe2009 said:
How are you certain is shilling? Can't believe for how low they sold actually... I wish they would have been my size...
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I also believe that it's shill bidding.

The same 0-feedback bidder who bid on the shoes also bid and retracted her bid on the completed listing for a Prada bag that the seller had. An independent bidder retracted a bid which would have left the shiller as the only bidder so she retracted it.

At least they're dumb enough to make their illegal activities obvious.
 
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