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#2,960
#2,961
thepoppet said:
Still, they will focus on the authenticity issue. If you have a valid reason to claim SNAD without the authenticity issue thrown in, it's best not to throw it in, kwim?
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Yes, I understand. But I've already put the dispute/claim through. So what else can I do? I'm working overseas but it looks like I will have to call back to PayPal Australia tomorrow to talk to them, and my bank to start a chargeback.
 
#2,962
aintthatin said:
Yes, I understand. But I've already put the dispute/claim through. So what else can I do? I'm working overseas but it looks like I will have to call back to PayPal Australia tomorrow to talk to them, and my bank to start a chargeback.
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Yeah, I know, that's why I said unfortunately this advice won't be helpful for this case, just for the future. So this seller is in Canada but she's listing her stuff on Ebay Autstralia?
 
#2,963
thepoppet said:
Yeah, I know, that's why I said unfortunately this advice won't be helpful for this case, just for the future. So this seller is in Canada but she's listing her stuff on Ebay Autstralia?
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The seller is a "he" selling on behalf of his "girlfriend". He listed as selling all over the world, but not exactly sure which country's eBay he posted the dress on. What a shame, it was supposed to be a birthday present for myself. At first the seller said he would provide a full refund as long as I shipped it back, and then he changed his mind!
 
#2,965
I did think about that. I do really just have pictures, because the dress has already been shipped, and the closest HL boutique to me now is in Singapore (Australia doesn't have one!). Remind me never to purchase something on eBay again!
 
#2,969
BeenBurned said:
How long did you have the dress before expressing concerns to the seller?
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Basically immediately! I collected it from the post office with my friend, and she opened it whilst I was driving home. She spotted the first hole on the right side of the chest straight away, and asked me if the dress was supposed to be new (and it WAS supposed to be BNWT as stated on the listing). I got home after in 10 minutes, and checked the rest of the dress and found another huge hole on the hip. After I did my research online to determine authenticity, I sent the seller an email through eBay stating that there were holes and that I thought it was non-genuine.

My letter expressing my concerns was sent probably about an hour after I received the dress by post (PayPal can check the tracking + timing). All the seller said was that if I wasn't happy, to return it, and he would give me a full refund.
 
#2,970
Hi everyone-

I have an experience to share about a buyer on Bonanza. I had a Balenciaga bag listed, and she made an official offer that I accepted. After officially accepting the offer, she casually messaged, "Thanks. Will pay in a week." No explanation.

I'm fairly new to Bonanza (and rehoming bags in general) and am probably far too trusting, but a red flag went up. Mostly because when I purchase something, I pride myself on paying within a few minutes. And for the few items I have sold, all of lovely buyers have extended me the same courtesy.

When I messaged her about why she wouldn't be paying immediately, she said that she is out of the country and did not realize that Paypal would not let her access her account until she's back in the US in a week. Which would have totally been fine if she had told me this BEFORE making the official offer. She stated that she didn't know about this beforehand, but I had my doubts about her. Something about her nonchalant attitude.

While I was waiting, I saw that the same buyer purchased THROUGH PAYPAL another Balenciaga bag about a day after "purchasing" mine. I messaged the seller of that bag, and she informed me that the buyer paid immediately through Paypal with no problems.

Obviously, I was alarmed. I respectfully messaged the buyer and informed her that I would be canceling our transaction because of the false information she had provided me, and that I was simply not comfortable selling to her. She told me that her sister had bought the other bag using the same account and that she wouldn't want to buy a bag from me anyways.

I'm just grateful that I no longer will be dealing with this PITA buyer. Is it even legal to have two people on the same Paypal/Bonanza account?
 
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