I just checked my emails, and PM sided with me! I’m so grateful because I did everything right. I always thank my buyers for their purchases, and in this case, I packed the order the same night since I had to leave for a business trip the next morning. I even rushed to the post office, waited in line to get a receipt, and ensured the blazer was shipped immediately. She received it in just two days—despite being pushy about needing it right away.
After it shipped, she messaged me at least 20 more times asking what other blazers I had in sizes 2 and 4. She received both orders on Wednesday, loved one of them (even though they were both the same size), and then asked if I had that particular blazer in a size 4. I didn’t because I’m not a store.
The next morning, she messaged me 10 more times asking if she could swap the blazer for another one in size 4. I politely explained that I don’t do swaps but that she was welcome to purchase the other blazer. She then messaged again, saying, “please.” I reiterated my policy, and not even a second later, she opened a return case!
The worst part? She lied. She falsely claimed that I had agreed to a swap—something PM CS could clearly see in our messages never happened. Then, she tried to claim the blazer had an "irregular cut," which wasn’t true. Thankfully, I had documented everything, including pictures of the blazer with her shipping label as I packed it up. When she sent her own photos, it was obvious that the blazer was exactly as listed, with the tags still attached and no damage.
I’m relieved that PM saw the truth and ruled in my favor. And the best part? I’ve blocked her, so I won’t have to deal with her unhinged behavior again!
I just logged back into Poshmark and I see she listed my beautiful blazer as for triple the price she bought it from me. After she had the audacity to say it was an irregular one due to it being a little bit tight her on. She used my pictures but took out my PM name(thankfully).
Thank you for everyone on this forum for your great advice and support!
After it shipped, she messaged me at least 20 more times asking what other blazers I had in sizes 2 and 4. She received both orders on Wednesday, loved one of them (even though they were both the same size), and then asked if I had that particular blazer in a size 4. I didn’t because I’m not a store.
The next morning, she messaged me 10 more times asking if she could swap the blazer for another one in size 4. I politely explained that I don’t do swaps but that she was welcome to purchase the other blazer. She then messaged again, saying, “please.” I reiterated my policy, and not even a second later, she opened a return case!
The worst part? She lied. She falsely claimed that I had agreed to a swap—something PM CS could clearly see in our messages never happened. Then, she tried to claim the blazer had an "irregular cut," which wasn’t true. Thankfully, I had documented everything, including pictures of the blazer with her shipping label as I packed it up. When she sent her own photos, it was obvious that the blazer was exactly as listed, with the tags still attached and no damage.
I’m relieved that PM saw the truth and ruled in my favor. And the best part? I’ve blocked her, so I won’t have to deal with her unhinged behavior again!
I just logged back into Poshmark and I see she listed my beautiful blazer as for triple the price she bought it from me. After she had the audacity to say it was an irregular one due to it being a little bit tight her on. She used my pictures but took out my PM name(thankfully).
Thank you for everyone on this forum for your great advice and support!
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