Does anyone use Poshmark?
- Thread starter kenzibray
- Start date
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I also asked them to inform that buyer when they make sure the sneakers are real. cause this mean guy is out there probably telling everyone that my closet is full of fakes lol
Thank you, that makes more sense. Because you said in this post that you had it authenticated by Authenticate 1st, I thought you forwarded that authentication to Posh, but they continued to ignore all your messages. When you then later received this message from them "This means that a receipt or proof of purchase must be submitted in order to verify your claim that it is authentic. Unfortunately, because this was not given, we were forced to approve the return," I though an authentication by a 3rd party wasn't enough.
I'm glad they allowed you to turn it in for an authenticity check. In my experience, once they agree to have a (2nd) look at the item and you can provide a certificate of authenticity along with it, the certificate will take precedence over the opinion of their own in house authenticators. I'm sure you'll be fine.
I provided certificate only after they closed the case in buyer's favor. but lesson learned
I believe they will contact the buyer to confirm authenticity and offer the sneakers at a discount. If the buyer rejects the offer, they will sell those sneakers themselves. Now I'm very curious to know which closet is Posh's.
I sold a pair of Valentino Rockstuds on there for $850 only to have the buyer then refuse delivery! Remorse or an angry husband I guess! Posh still paid me out; I figured they would turn around and sell the shoes themselves but never thought to search for them on the site.
I had a similar case and they paid me too. a buyer purchased $450 pair of shoes, she wasn't at home at the day of delivery, and then I kept messaging her for 2 weeks, she first answered that she doesn't know which PO she needs cause they didn't leave a notice, I did all I could to help and figure it out. and then she said she doesn't care and has more important things to do. I never got the shoes back, so she probably did receive them but USPS forgot to mark them as shipped. She got a free pair of shoes, and I got my earnings.
What did you do when your buyers refused your package?
I sold a pair of Louis Vuitton desert boots recently to someone, they first went to “PoshAuthenticate” to be authenticated, and then we’re shipped out to the buyer. I was so surprised to see the package was refused today. The buyer sent me various messages before buying asking me to lower the price because she loved the boots but couldn’t afford them yadda yadda... and then this?
I’m upset because this, to me, was a big waste of my time.
So, anyway, did you guys contact Poshmark? Did they ever reply? Did they simply release funds to you, and never returned your items to you? I have no ideia how things will go from here, so I’d love to know more about your experiences!
just message them with all the details. they will release your funds once they receive the package back.
Yeah, already did. It’s funny because yesterday I sent them an email regarding the same sale asking them if they were taking longer than usual to send the package out to the buyer after authentication (it took them a week), and then a few hours later got their automatic message saying that the sale had begun tracking. Earlier today one of their agents replyied to my email saying that the package was out for delivery and that, as usual, buyers had 3 days to accept their purchase.
When I went to see the tracking I was surprised to see it refused.
I really don’t understand - if the buyer changed her mind or regretted the purchase, why not simply ask me to cancel it? It was purchased after I accepted her offer. It’s really a bit puzzling to me.
I did contact Poshmark again, but I wonder when and how they are going to respond.
Thank you two for answering!
They may have changed their mind after it shipped. But anyway this is better for you because you will get paid and you don’t have to wait for it to sell to someone else.
It's true, I'm really glad that Poshmark will handle this themselves and I won't have to go through the trouble of listing it again, but I still can't help but wonder, you know?
My impression is that there are a lot of broke people on Poshmark who don’t necessarily spend responsibly.