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#3,766
Gosh dont get me started. Ive sold quite a few items and its worked out well for me but recently i just sold my alma bb, i couldnt find the dustbag that came with is so used my favorite mm to send it in-they responded “they couldnt authenticate the dustbag so would be sending only the bag to the buyer. Then told me I could buy it back for $10 or “theyll destroy it” lol burn away my friends!!!
 
#3,767
Gosh dont get me started. Ive sold quite a few items and its worked out well for me but recently i just sold my alma bb, i couldnt find the dustbag that came with is so used my favorite mm to send it in-they responded “they couldnt authenticate the dustbag so would be sending only the bag to the buyer. Then told me I could buy it back for $10 or “theyll destroy it” lol burn away my friends!!!
 
#3,769
does anybody know what service they use for Gucci authentication, or is it always in house authentication with their experts? They've just approved buyer's case who said the Gucci sneakers I sold him are fakes, that is NOT true. I know it cause I know where I purchased them and I am 100% confident they are real. So I wonder what "professionals" authenticated them. Was anyone else in the same situation? What can I do? So far I answered them offering to pay for authentication anywhere with a side company. But my guess they will just ignore me or say they have no doubts that they are right. Disgusting:(
 
#3,770
fashion_victim9 said:
does anybody know what service they use for Gucci authentication, or is it always in house authentication with their experts? They've just approved buyer's case who said the Gucci sneakers I sold him are fakes, that is NOT true. I know it cause I know where I purchased them and I am 100% confident they are real. So I wonder what "professionals" authenticated them. Was anyone else in the same situation? What can I do? So far I answered them offering to pay for authentication anywhere with a side company. But my guess they will just ignore me or say they have no doubts that they are right. Disgusting:sad:
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If the price is over $500 they use external company for authentication. From what I hear they started to use realauthentication but is not 100% reliable information.
If the price is under $500 probably is authenticated by their in house team.
 
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#3,771
Monsieur Candie said:
If the price is over $500 they use external company for authentication. From what I hear they started to use realauthentication but is not 100% reliable information.
If the price is under $500 probably is authenticated by their in house team.
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thank you! makes sense then why they are mistaken (my case is under 500). though once they asked a buyer to send them the shoes for authentication in the same situation.
 
#3,772
fashion_victim9 said:
does anybody know what service they use for Gucci authentication, or is it always in house authentication with their experts? They've just approved buyer's case who said the Gucci sneakers I sold him are fakes, that is NOT true. I know it cause I know where I purchased them and I am 100% confident they are real. So I wonder what "professionals" authenticated them. Was anyone else in the same situation? What can I do? So far I answered them offering to pay for authentication anywhere with a side company. But my guess they will just ignore me or say they have no doubts that they are right. Disgusting:sad:
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We've seen their inhouse authenticators make mistakes both ways, calling an authentic bag fake and calling a fake bag authentic.
 
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#3,775
fashion_victim9 said:
does anybody know what service they use for Gucci authentication, or is it always in house authentication with their experts? They've just approved buyer's case who said the Gucci sneakers I sold him are fakes, that is NOT true. I know it cause I know where I purchased them and I am 100% confident they are real. So I wonder what "professionals" authenticated them. Was anyone else in the same situation? What can I do? So far I answered them offering to pay for authentication anywhere with a side company. But my guess they will just ignore me or say they have no doubts that they are right. Disgusting:sad:
Click to expand...
You can have your sneakers independently authenticated by a reputable service and provide them with proof. It's a hit and miss what they are going to do.
Twice have I been able to have them release my money by providing an authenticity certificate (by email), but one time, they didn't even give me the chance to provide anything, and sent my item back with an email that they "waived" the $20 shipping and sorry for the inconvenience. Huh :confused1: ?? If they truly believed it's fake, no need to waive anything and I should be on the hook for the return shipping costs. But on the other hand, if my item is authentic and I could provide proof, the right thing for them to do is to admit their mistake and release my funds. I sent them the certificate of authenticity anyway afterwards and told them that if they are a company with integrity (like they claim to be) they should make this right. Posh is a fairly easy place to sell and thin out my collection, but sometimes, they are completely full of it.
 
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#3,776
Monsieur Candie said:
If the price is over $500 they use external company for authentication. From what I hear they started to use realauthentication but is not 100% reliable information.
If the price is under $500 probably is authenticated by their in house team.
Click to expand...


I have heard of them using Authenticate 1st, Authenticate4U and now Realauthentication, but always personally thought that they just use their own in house experts. Some of the things I sold got authenticated within the hour of receipt at their head office, which made me think they have their own authenticators.
 
#3,777
ironic568 said:
You can have your sneakers independently authenticated by a reputable service and provide them with proof. It's a hit and miss what they are going to do.
Twice have I been able to have them release my money by providing an authenticity certificate (by email), but one time, they didn't even give me the chance to provide anything, and sent my item back with an email that they "waived" the $20 shipping fee for the inconvenience. Huh :confused1: ?? If they truly believed it's fake, no need to waive anything and I should be on the hook for the return shipping costs. But on the other hand, if my item is authentic and I could provide proof, the right thing for them to do is to admit their mistake and release my funds. I sent them the certificate of authenticity anyway afterwards and told them that if they are a company with integrity (like they claim to be) they should make this right. Posh is a fairly easy place to sell and thin out my collection, but sometimes, they are completely full of it.
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Thank you! I'm glad you were able to win twice, it's bringing me hope:)
in my case they already provided return label to a buyer though, so no chance to save this sale. at least they didn't block me from posh like they usually do when they claim that sold item is fake. so maybe they were unsure and decided to side with the buyer just in case. what bothers me the most is that I have a lot of other Gucci shoes for sale, what if they will do it each time when someones opens a case? and it's killing me how they humiliated in the yes of that buyer. he thinks he's super expert cause he has a couple of other Gucci pairs, and he was so arrogant. I was sure posh will side with me and prove him that I am an honest seller. and now I am a scammer in his eyes and he's sure he's right.
 
#3,778
ironic568 said:
I have heard of them using Authenticate 1st, Authenticate4U and now Realauthentication, but always personally thought that they just use their own in house experts. Some of the things I sold got authenticated within the hour of receipt at their head office, which made me think they have their own authenticators.
Click to expand...

I am sure they have their authenticators at the office, and they resolved the case very quickly, so probable it was inhouse. but they also use some side companies when they can't authenticate themselves. knowing exactly which one, I could authenticate the sneakers there and prove them they are wrong, cause they can't argue with opinion of the company they use for authentication themselves
 
#3,779
fashion_victim9 said:
Thank you! I'm glad you were able to win twice, it's bringing me hope:smile:
in my case they already provided return label to a buyer though, so no chance to save this sale. at least they didn't block me from posh like they usually do when they claim that sold item is fake. so maybe they were unsure and decided to side with the buyer just in case. what bothers me the most is that I have a lot of other Gucci shoes for sale, what if they will do it each time when someones opens a case? and it's killing me how they humiliated in the yes of that buyer. he thinks he's super expert cause he has a couple of other Gucci pairs, and he was so arrogant. I was sure posh will side with me and prove him that I am an honest seller. and now I am a scammer in his eyes and he's sure he's right.
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I'm sorry about your buyer. Just think of it as it's his lost.
After the very 1st time they claimed I sold a fake item, all my listings were gone and I was no longer able to buy, or sell on there (though they didn't ban me, in which case, I wouldn't even be able to log in). After sending some angry emails and proof, I got reinstated. The 2nd and 3rd time when they claimed I sold a fake, my closet thankfully stayed intact, but it's just as aggravating.
Maybe next time, just include an authentication with all your sales, just to avoid situations like this. I know it's annoying when you have to spend money to do their job for them (having it authenticated), but it's for your own sanity. That's what I do now for all my items, 'cause I don't have a lot of trust in their authenticators.
 
#3,780
fashion_victim9 said:
I am sure they have their authenticators at the office, and they resolved the case very quickly, so probable it was inhouse. but they also use some side companies when they can't authenticate themselves. knowing exactly which one, I could authenticate the sneakers there and prove them they are wrong, cause they can't argue with opinion of the company they use for authentication themselves
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Lol, that would be hilarious. I would totally do that, even though it wouldn't save my sale. Just out of principle alone.
 
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