Does anyone use Poshmark?
- Thread starter kenzibray
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Thank you, Been Burned. You know, its the public-ness of it that made me concerned. I'm used to selling on eBay,and when something goes wrong, its dealt with behind the scenes, for the most part, and if the seller and the buyer work it out, no one else has to know about it.
On Poshmark though, there is no PM option and Poshmark holds the funds, so there is no email exchange either. The only way to deal with any SNADs is through Poshmark management, and I was afraid posting her mistake would be impolite. I just felt badly about posting the error where other people can read it. I am sure I am probably really over thinking it.
After I received the advice that it's okay to let her know from everyone here, I posted as politely as I could why I opened the return, and thanked her for all her help.
It's true, I don't think she was misleading me, and I think she really thought the shoes were black. I haven't heard back from her yet, but she's probably at work and may not check her account every day. She was very nice prior to the sale, so I imagine she will get back to me when she can. I'll keep you all posted when I hear from either her or Poshmark, or both. As always, I'm grateful for the advice and guidance here on TPF. Thank you again very much, and I hope you have a wonderful afternoon!
I wish Poshmark had a PM option, too. I was able to search the shoes and find the listing. I think you were very polite and she appears to be an established seller with many sales and positive feedback, so I'm sure she wasn't intentionally trying to deceive you. I think it was smart to email Poshmark support again. They should have responded to you by now. Don't worry, I think it will all work out!
I wish Poshmark had a PM option, too. I was able to search the shoes and find the listing. I think you were very polite and she appears to be an established seller with many sales and positive feedback, so I'm sure she wasn't intentionally trying to deceive you. I think it was smart to email Poshmark support again. They should have responded to you by now. Don't worry, I think it will all work out!
Thank you so much, Atlcoach! I appreciate your checking out my message to her. I was concerned about writing it properly, but I am happy to hear that you thought it was polite. I wanted it to be. I truly don't think she was trying to deceive me either. There would be no benefit to doing so. Its color, not authenticity, so I totally understand it was an honest mistake. I am not upset with her. I just want to return them because they were not what I had intended to buy. That's all!
ITA, a PM option would have been perfect in this situation, as I would have preferred keeping this just between the two of us. I wonder why they don't have that? Fortunately, I finally heard back from Poshmark, and they have approved the return. I am so relieved! I have packaged the shoes up very safely, and will have them in the mail first thing tomorrow. I am sure she will have no problem selling them. They are practically brand new, and they are quite lovely! I think someone looking for this color will be very happy with them. I really appreciate your help! You have been so kind. Thank you again, and I hope you have a great evening!
I've been with them for a few years now, I've sold a few things and purchased much more. I like it but I've had to return 3 items for sellers misrepresenting their merchandise and with the most recent incident I found the dispute process has become long and more cumbersome. Another big problem is that you can't read reviews for the members so you don't know what you're getting into.
It took me awhile, but I finally found buyer's reviews on sellers. They are called "love notes" and are on a seller's "about" page. Unfortunately, I've only found the link to the about page when I am viewing a person's closet thru the poshmark app.
I joined Poshmark last fall and I have fun browsing through odds and ends. It has so much more fun than ebay for me. I like how personal the platform is and I have a better idea of what kind of home the product is coming from. Everything I have bought has been under a hundred dollars and I have been extremely pleased with when it arrived. My favorite part is I dont have to use Paypal.
Thank you so much, Atlcoach! I appreciate your checking out my message to her. I was concerned about writing it properly, but I am happy to hear that you thought it was polite. I wanted it to be. I truly don't think she was trying to deceive me either. There would be no benefit to doing so. Its color, not authenticity, so I totally understand it was an honest mistake. I am not upset with her. I just want to return them because they were not what I had intended to buy. That's all!
Fortunately, I finally heard back from Poshmark, and they have approved the return. I am so relieved! I have packaged the shoes up very safely, and will have them in the mail first thing tomorrow. I am sure she will have no problem selling them. They are practically brand new, and they are quite lovely! I think someone looking for this color will be very happy with them. I really appreciate your help! You have been so kind. Thank you again, and I hope you have a great evening!
You're very welcome. I'm so glad it worked out in your favor. Hope you have a great evening as well.
Is it me or is Posh a breeding ground for scammers? It isn't a good place to sell, but occassionally you can find some awesome deals on there... but just yesterday and today, I had to warn buyers about buying from sellers who use stolen pictures. It's so rampant! And I don't understand how people can just dive into an off-posh transaction without doing further research on the item. A quick google search of the item and you can find the original listing...
Poshmark is great and Mercari is even better because at the moment they are not taking any commission! I've made a lot of sales but I have been hesitant to make purchases due to sellers who are not 100% truthful about the items they're selling.
I think my biggest complaint lately on posh (and I have this complaint on ebay too sometimes) are the listings with items in absolutely disgraceful states of cleanliness and/or disrepair! And still asking prices as if the shoes have been treated with care--clearly not if you couldn't even bother to at least wipe them with a damp cloth lol
I don't care if it's a pair of shoes I've stalked 5 years and it just showed up magically in my size, authentic, with a an unbelievable discount--I don't want a pair of shoes that's so OBVIOUSLY disgustingly dirty! I can't believe people don't even make the slightest attempt to clean nasty foot residue out of the shoes let alone polishing them before taking photos... Some of the photos look like folks have been parading through sewage and just left them dry and then snapped a photo...
I don't care if it's a pair of shoes I've stalked 5 years and it just showed up magically in my size, authentic, with a an unbelievable discount--I don't want a pair of shoes that's so OBVIOUSLY disgustingly dirty! I can't believe people don't even make the slightest attempt to clean nasty foot residue out of the shoes let alone polishing them before taking photos... Some of the photos look like folks have been parading through sewage and just left them dry and then snapped a photo...
What is Mercari? I see it in sellers listings as a different way to pay than through Poshmark?
I have to say, I really prefer the way eBay handles disputes, where the information submitted by both parties is view able within the case.
I have an authentic item under review because the buying is claiming it is not, and I have no way of finding out what photos and information she submitted. I emailed in my own photos and links to similar bags from the same line for comparison, but I wish I had the option of paying for a professional authentication and submitting it. There also doesn't seem to be a set time line for a case review and I don't especially like not knowing how long this will take.
I have an authentic item under review because the buying is claiming it is not, and I have no way of finding out what photos and information she submitted. I emailed in my own photos and links to similar bags from the same line for comparison, but I wish I had the option of paying for a professional authentication and submitting it. There also doesn't seem to be a set time line for a case review and I don't especially like not knowing how long this will take.