Have you heard back from them on this yet? Hope the outcome was good for you!
The last email from Posh was Friday but it was just a repeat of the "we will get back to you soon" line. So specific!
I did get a response regarding the one star feedback left by a buyer who said she liked the item but thought it was fake (the quality was different than her other MBMJ bags - it was one of those travel, beach-y type tote, what was she expecting?!) but it wasn't what I hoped. I had emailed Posh my purchase invoice from MBMJ but their response was, essentially, it won't be removed because that's her opinion. It's not like it really matters, but it is a little disappointing that there's not much seller protection.