Does anyone use Poshmark?

[LouisieAnna]

My poshmark sale has been in limbo for over a week. The post office tried to deliver an item and the person wasn't there, so they left a notice for them to pick it up. They never got it and won't pick it up and won't return any of my messages so I am not paid but I don't have my item back either! I emailed support but they still haven't gotten back to me. Poshmark is great until you have rude and disrespectful buyers.

I always wonder if something horrible happened to the buyer in cases like that. There's no good reason to buy something expensive, never pick it up, or respond to seller emails. If the buyer died or is in the hospital, is there even a way for someone else to get her/ his mail from the post office if they lived alone, and would someone think to check into that?

 

[BeenBurned]

I always wonder if something horrible happened to the buyer in cases like that. There's no good reason to buy something expensive, never pick it up, or respond to seller emails. If the buyer died or is in the hospital, is there even a way for someone else to get her/ his mail from the post office if they lived alone, and would someone think to check into that?

I think that happened to a seller I was dealing with.

About 10 years ago, I bought stamps from a seller with whom I'd done business several times prior. My previous experiences were smooth and seamless and I got the items within days.

After the last purchase, it never arrived and there was no response from attempts to contact the seller.

After filing a dispute, I saw that feedback negs were multiplying. About a month after getting my refund and many more negs received, he was naru'ed.

My guess is that this guy died. (Look at the positive feedbacks prior to all the negs.)
http://feedback.ebay.com/ws/eBayISA...1st1withit&iid=-1&de=off&interval=0&items=200

 

[mkr]

Awww, I think your seller did die. How awful.

Good grief did you leave him negarive feedback? You might burn in hell for that.

 

[piosavsfan]

I started a case for not as described on Poshmark and they asked me to submit more pictures through the app, however, there is no option to do so when I look at the case on the app. Can anyone please help? I've emailed support but haven't heard back. The seller also wrote to me on the listing that I can return, does posh mark take that into account?

 

[GirlieShoppe]

I think that happened to a seller I was dealing with.

About 10 years ago, I bought stamps from a seller with whom I'd done business several times prior. My previous experiences were smooth and seamless and I got the items within days.

After the last purchase, it never arrived and there was no response from attempts to contact the seller.

After filing a dispute, I saw that feedback negs were multiplying. About a month after getting my refund and many more negs received, he was naru'ed.

My guess is that this guy died. (Look at the positive feedbacks prior to all the negs.)
http://feedback.ebay.com/ws/eBayISA...1st1withit&iid=-1&de=off&interval=0&items=200

How sad! Did you ever Google his name to see if there was an obituary for him?

 

[LouisieAnna]

I think that happened to a seller I was dealing with.

About 10 years ago, I bought stamps from a seller with whom I'd done business several times prior. My previous experiences were smooth and seamless and I got the items within days.

After the last purchase, it never arrived and there was no response from attempts to contact the seller.

After filing a dispute, I saw that feedback negs were multiplying. About a month after getting my refund and many more negs received, he was naru'ed.

My guess is that this guy died. (Look at the positive feedbacks prior to all the negs.)
http://feedback.ebay.com/ws/eBayISA...1st1withit&iid=-1&de=off&interval=0&items=200

When I had a business selling on eBay in the 00's, one of the other power sellers in my category did die in a car accident. That was a bummer; we had a friendly rivalry going on and he seemed like a good guy. That particular selling category used to be kinda tight knit, but that category has long since died out, thanks to cheap imports.

So, the short version is sometimes your online trading partner really can run afoul of circumstances beyond their control.

 

[ToriChan]

I started a case for not as described on Poshmark and they asked me to submit more pictures through the app, however, there is no option to do so when I look at the case on the app. Can anyone please help? I've emailed support but haven't heard back. The seller also wrote to me on the listing that I can return, does posh mark take that into account?

You have to email them photos back in the email they responded to you in.

 

[piosavsfan]

You have to email them photos back in the email they responded to you in.

They told me to reply through the app... But I was thinking of emailing them the pictures anyway to be safe.

 

[ToriChan]

They told me to reply through the app... But I was thinking of emailing them the pictures anyway to be safe.

Very weird... I had a friend in your situation and they were not satisfied with the pics she had sent in when she first filed her claim. they then asked for follow up via email, with pics sent to them in the email.

 

[604girl]

Finally made my first sale!
There is too much going on for me instead of just doing buy and sell. It seems like people spend more time networking using likes, shares, follows to sell. Very time consuming in my opinion.

 

[ThisVNchick]

So I purchased this item 2 weeks ago from Posh. Seller described it as "excellent" and doesn't note any flaws. Her pictures show a good looking bag. The item was over $500 so it was sent to Posh conceirge for evaluation. It passed the evaluation and was sent to me. The moment I opened it and I immediately requested a return. Can you guys give me a second opinion if I was in the right to return this item based on SNAD? I took 2 overall front and back shots to show you how the seller's pictures looked. The clutch looks great in that view.

Note: All 4 corners are scuffed (loss of color and damage to the leather) and one side of the clutch has all these deep cut/scuff marks (one scuff has completely lost it's upper leather layer). The scuff marks on the side are deep. In the last photo, you can see the a tiny portion of the metal frame. I am afraid if I use it for while, all the scuff marks will peel even more.

 

[mkr]

If there is a cut deep enough to see the frame I would return it. That's not excellent. Posh concierge evidently sucks.

 

[tiffCAKE]

I've never bought anything expensive enough from posh to even use the concierge service. I'm not sure why, but I just don't feel totally safe or confident that it would turn out well... I buy much much more expensive things from ebay and don't usually think twice--so maybe I'm just being too skittish on posh. I kind of thought the concierge service just authenticated and didn't necessarily ensure that the received item was totally consistent with the listing's condition. I could be completely wrong though. I mean, I would HOPE they would do that but it doesn't say specifically. It only mentions free authentic (I think... Gonna double-check now! Haha)

I could see how all the defects you mentioned and tried to show in the pics would be really obvious in person and not so much in photos because some of the worn areas didn't photograph as obviously as those deep scratches in your pics. To me though, "excellent" condition means pretty much undamaged without any wear or scratches of broken stitches--isn't that what everyone considers excellent? Or else at least "excellent but/except" and then listing the scratches and the wear specifically? "Good" or "great" condition would be some wear or defects but very minor and rather unnoticeable or better than expected for its age or use... "Fair" being acceptable for the age/use but it's a fine line between fair and garbage. I see lots of garbage on posh unfortunately. Maybe I'm too picky! But if I wanted yard sale merchandise I'd go to a yard sale and pay yard sale prices. Some of the listings aren't worth the cost/effort to ship them. Yuck!

I hope they settle in your favor. Even if authentic, it's not "excellent" condition like it was advertised! I'd feel ripped off just like you!

 

[ThisVNchick]

If there is a cut deep enough to see the frame I would return it. That's not excellent. Posh concierge evidently sucks.

Evidently so. I didn't know if I was being picky or not, hence, the post for the second opinions, but I guess everyone agrees.

I've never bought anything expensive enough from posh to even use the concierge service. I'm not sure why, but I just don't feel totally safe or confident that it would turn out well... I buy much much more expensive things from ebay and don't usually think twice--so maybe I'm just being too skittish on posh. I kind of thought the concierge service just authenticated and didn't necessarily ensure that the received item was totally consistent with the listing's condition. I could be completely wrong though. I mean, I would HOPE they would do that but it doesn't say specifically. It only mentions free authentic (I think... Gonna double-check now! Haha)

I could see how all the defects you mentioned and tried to show in the pics would be really obvious in person and not so much in photos because some of the worn areas didn't photograph as obviously as those deep scratches in your pics. To me though, "excellent" condition means pretty much undamaged without any wear or scratches of broken stitches--isn't that what everyone considers excellent? Or else at least "excellent but/except" and then listing the scratches and the wear specifically? "Good" or "great" condition would be some wear or defects but very minor and rather unnoticeable or better than expected for its age or use... "Fair" being acceptable for the age/use but it's a fine line between fair and garbage. I see lots of garbage on posh unfortunately. Maybe I'm too picky! But if I wanted yard sale merchandise I'd go to a yard sale and pay yard sale prices. Some of the listings aren't worth the cost/effort to ship them. Yuck!

I hope they settle in your favor. Even if authentic, it's not "excellent" condition like it was advertised! I'd feel ripped off just like you!

I agree. In my opinion, excellent really means no real wear. I expected some fingernail scratches and wrinkles because that's just normal wear and tear for a gently used lambskin, but this is way used. I've noticed that sellers on Posh seem to overvalue their items, so I try to buy things as close to new as possible. Not sure how this seller, and Posh, can deem this clutch as "excellent", which I why I posted my question, to see if I was being too picky. But I guess posters who responded agree that this clutch is definitely not in excellent condition. I guess I'll just stick to purchasing new items from now on.

Posh does seem more like a flea market type of flatform compared to its counterparts (Shop-Hers, Tradesy), but there are some really good deals on there as well. Occassionally, you'll run into a seller who has all authentic items in pristine condition and sells it at 50% below market price. I've experienced a couple of those so that's why I keep coming back to Posh. It's sort of a love-hate relationship.

 

[atlcoach]

So I purchased this item 2 weeks ago from Posh. Seller described it as "excellent" and doesn't note any flaws. Her pictures show a good looking bag. The item was over $500 so it was sent to Posh conceirge for evaluation. It passed the evaluation and was sent to me. The moment I opened it and I immediately requested a return. Can you guys give me a second opinion if I was in the right to return this item based on SNAD? I took 2 overall front and back shots to show you how the seller's pictures looked. The clutch looks great in that view.

Note: All 4 corners are scuffed (loss of color and damage to the leather) and one side of the clutch has all these deep cut/scuff marks (one scuff has completely lost it's upper leather layer). The scuff marks on the side are deep. In the last photo, you can see the a tiny portion of the metal frame. I am afraid if I use it for while, all the scuff marks will peel even more.

I agree this is not excellent condition. I would return as well. I hope they rule in your favor.