Do Chanel shoes run true to size?

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I want to buy a pair of pumps- but since I have to order via telephone, I cant try on the shoes :( I heard that they run smaller than normal? Is this true???

How much smaller? a whole size? I'm a 6.5

Thanks in advance.
 
I wear a 7.5 to 8 normally speaking but in Chanel flats I have to get a 8.5, I don't have any Chanel heels so I don't know about them. Best to try on if you can or order the shoes in the two sizes you might think you need and return whichever one is too big or small...:smile1:
 
I find they run 1/2 to a full size smaller than my regular size. I have boots, pumps and slingbacks and all of them have run smaller than what I normally wear. If comparing to Jimmy Choo or Manolo Blahnik - they run a 1/2 size shorter so a 39 in Jimmy Choo is a 391/2 in Chanel (at least on me).
 
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