Consigning/buying with The Real Real TRR

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Thanks so much! you are making me feel much relieved! The item said "final sale, no returns" which is making me on edge as well because I feel like if something was not right with the bag they would give me the most difficult time to get a refund and I'd really have to push it on them. Do you know where I would get a chanel authenticator? Do I go to the actual chanel boutique and ask if they have someone or rather just search online?
 
Thanks so much! you are making me feel much relieved! The item said "final sale, no returns" which is making me on edge as well because I feel like if something was not right with the bag they would give me the most difficult time to get a refund and I'd really have to push it on them. Do you know where I would get a chanel authenticator? Do I go to the actual chanel boutique and ask if they have someone or rather just search online?

You can get the item authenticated online using a place like etinceler for a small fee. Chanel doesn't do authentications unfortunately :(
 
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I just sent them several items as well. I've mainly sold items on eBay—15 years and counting—but last month thought I'd give TRR a try because they make it relatively convenient to consign. They took 6 of the 7 pieces I sent, two sold within one day, but now both have returns requested, so a nice juicy credit is now back down to zero. So who knows if/when a purchase will finally stick. Between the 20–50 percent discounts, the returns, and the 30-day wait for payment/credit because of those returns, I could easily be on this merry-go-round for months.
 
I just sent them several items as well. I've mainly sold items on eBay—15 years and counting—but last month thought I'd give TRR a try because they make it relatively convenient to consign. They took 6 of the 7 pieces I sent, two sold within one day, but now both have returns requested, so a nice juicy credit is now back down to zero. So who knows if/when a purchase will finally stick. Between the 20–50 percent discounts, the returns, and the 30-day wait for payment/credit because of those returns, I could easily be on this merry-go-round for months.
I used to donate my items (still do), but after joining TPF I learned a lot about consignment. I started using Yoogi's for Chanel, they don't pay much but they are very reliable. I decided to try TRR, but I do not have high hopes after learning a little more about them. You mentioned that they didn't take all your pieces; what do they do with the pieces they refuse? FedEx didn't deliver my items to them yet.
 
I used to donate my items (still do), but after joining TPF I learned a lot about consignment. I started using Yoogi's for Chanel, they don't pay much but they are very reliable. I decided to try TRR, but I do not have high hopes after learning a little more about them. You mentioned that they didn't take all your pieces; what do they do with the pieces they refuse? FedEx didn't deliver my items to them yet.
They send them back to you, but it takes a long time. They are quicker if you call them and ask for them to get it done.
 
I just sent them several items as well. I've mainly sold items on eBay—15 years and counting—but last month thought I'd give TRR a try because they make it relatively convenient to consign. They took 6 of the 7 pieces I sent, two sold within one day, but now both have returns requested, so a nice juicy credit is now back down to zero. So who knows if/when a purchase will finally stick. Between the 20–50 percent discounts, the returns, and the 30-day wait for payment/credit because of those returns, I could easily be on this merry-go-round for months.
Yeah it's best not to look too often or it gets discouraging. Still on the up side you don't have to deal with the returns like you would if you sold them on eBay. Consigning with TRR is frustrating but basically hassle free which is the only reason I continue to consign with them. If it wasn't for the fact that they come and pick up the stuff I would never get it done.
 
I used to donate my items (still do), but after joining TPF I learned a lot about consignment. I started using Yoogi's for Chanel, they don't pay much but they are very reliable. I decided to try TRR, but I do not have high hopes after learning a little more about them. You mentioned that they didn't take all your pieces; what do they do with the pieces they refuse? FedEx didn't deliver my items to them yet.
They sent it back. Pretty quickly, too. It took about a week to get back.
 
Yeah it's best not to look too often or it gets discouraging. Still on the up side you don't have to deal with the returns like you would if you sold them on eBay. Consigning with TRR is frustrating but basically hassle free which is the only reason I continue to consign with them. If it wasn't for the fact that they come and pick up the stuff I would never get it done.
Yup! This is why I decided to give them a try—eBay can be such a hassle. After photographing, writing out descriptions, listing, etc. that's time/money as well. Thanks for your thoughts!
 
I bought 3 skirts at the 60% sale yesterday, they just canceled my order after a few hours and put them back on the website for the full price. Their policies are the worst and they cancel your order with no reason. I am so fed up with them.
 
I bought 3 skirts at the 60% sale yesterday, they just canceled my order after a few hours and put them back on the website for the full price. Their policies are the worst and they cancel your order with no reason. I am so fed up with them.

Very typical of TRR.. they need to get their act together. Many longtime customers are
going elsewhere & their pricing policies leave much to be desired thus chasing customers away

For a period of time, things worked there, but their the lack of timely good customer
service is less than desirable, the condition & sizing are usually off & don't much see the
point of shopping there for me any longer.

When you an walk into a department store or go online with 40% and now 75% off now,
no final sales & free shipping, what's the big deal with shopping with TRR??
 
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I just received a bag and the front flap is uneven! This seems like a defect to me. It isn't just a little crooked, it is very noticeable. I asked to return it and they told me to "consign" it. I will do a chargeback on my credit card if they refuse to take it back. For a few more bucks, I can get a bag that isn't defective!
 
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