Consigning/buying with The Real Real TRR

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#826
shpahlc said:
Yes I am a first look member and they emailed me to let me know I will be charged the $10 fee instead of $5. Not much of a warning.

Considering they just received a large amount of funding I am not thrilled with these new changes. Lower discount plus higher fees for longer-term members is a disappointment.
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Agree.. TRR has many on going issues that need to be resolved & you
would think that TRR would keep the discount not only the way it was but
to keep the first look member fee the same...

Wonder what is going on there? Perhaps consignors are disappointed
& new consignors are not jumping at TRR the way they used to?

Instead of charging first look members more, they need to get some
"qualified employees who know how to measure, describe & rate condition
better than they have in the past"...
 
#828
shpahlc said:
Yes I am a first look member and they emailed me to let me know I will be charged the $10 fee instead of $5. Not much of a warning.

Considering they just received a large amount of funding I am not thrilled with these new changes. Lower discount plus higher fees for longer-term members is a disappointment.
Click to expand...

I have no idea what their marketing strategy is.

~Higher prices for the past 6 months, at least. (At times, I can either purchase new from the designer for a little more money. Other items can be found on eBay for a cheaper price and with free shipping)
~Lower coupon codes (15%)
~Doubled the First Look Membership
~Some items can now only be returned for a store credit

It used to be if you were late to a sale, the majority of items were gone. Now, you can go and browse several hours after the sale started and not much has been sold.

LillyH861 said:
wow that sounds amazing! I'll definitely have to check that out
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Don't forget to calculate in the 20%-15% coupon code!
 
#829
Nikki_ said:
I have no idea what their marketing strategy is.

~Higher prices for the past 6 months, at least. (At times, I can either purchase new from the designer for a little more money. Other items can be found on eBay for a cheaper price and with free shipping)
~Lower coupon codes (15%)
~Doubled the First Look Membership
~Some items can now only be returned for a store credit

It used to be if you were late to a sale, the majority of items were gone. Now, you can go and browse several hours after the sale started and not much has been sold.



Don't forget to calculate in the 20%-15% coupon code!
Click to expand...

You are amazing! Thank you. I definitely won't forget
 
#830
They're REALLY aggressively courting new consignors, it seems, and I'm noticing that they're selling more brands that were once supposedly not on their list, including Coach, now.

Hate to say it but the consignment market may be glutted right now and that's coupled with an over-estimation of the demand for bags over $500 (or really over $200, which is a lot for most people). A lot of millennials a. can't afford it and b. don't carry bags anyway.

It will be interesting to see how things shake out. I've loved the finds I've made on there but the changes worry me too.
 
#831
hotshot said:
Agree.. TRR has many on going issues that need to be resolved & you
would think that TRR would keep the discount not only the way it was but
to keep the first look member fee the same...

Wonder what is going on there? Perhaps consignors are disappointed
& new consignors are not jumping at TRR the way they used to?

Instead of charging first look members more, they need to get some
"qualified employees who know how to measure, describe & rate condition
better than they have in the past"...
Click to expand...

I agree that they need to put a better system in place. As someone who has purchased from them I haven't had many issues but I have never purchased a handbag and rarely purchase clothes.
As someone who has consigned an embarrassing amount of stuff I have almost always thought what I received to be way too low for almost everything. My guess is that a lot of people feel the same way once they see that their nwt item that was purchased for say 2,000 being listed for 300.00 and then another 20 to 30% off that. Then after TRR takes their cut you receive 120.00. So my guess is that TRR is getting less and less good stuff as consignors look elsewhere to sell their items and this is a small attempt by TRR to get them back.
 
#832
tickedoffchick said:
They're REALLY aggressively courting new consignors, it seems, and I'm noticing that they're selling more brands that were once supposedly not on their list, including Coach, now.

Hate to say it but the consignment market may be glutted right now and that's coupled with an over-estimation of the demand for bags over $500 (or really over $200, which is a lot for most people). A lot of millennials a. can't afford it and b. don't carry bags anyway.

It will be interesting to see how things shake out. I've loved the finds I've made on there but the changes worry me too.
Click to expand...
I have been aggressively courted to come back. I get emails weekly. They have even offered to have the gemologist come to my house and do appraisals for jewelry I might like to sell. Problem is that they can appraise it correctly but they sell for whatever they feel like and it's a pain trying to police your listings. I probably will consign with them again when I have a lot to go and I just want it gone. My best stuff will probably go to AFF's. The only reason to consider TRR for consignment is they come and pick up the items so you can send a lot at once.
 
#834
shpahlc said:
Yes I am a first look member and they emailed me to let me know I will be charged the $10 fee instead of $5. Not much of a warning.

Considering they just received a large amount of funding I am not thrilled with these new changes. Lower discount plus higher fees for longer-term members is a disappointment.
Click to expand...
FYI if you're on mobile you can access their 20% off & I've seen it displayed on Google Shopping if you're look them up.
 
#835
megt10 said:
I have been aggressively courted to come back. I get emails weekly. They have even offered to have the gemologist come to my house and do appraisals for jewelry I might like to sell. Problem is that they can appraise it correctly but they sell for whatever they feel like and it's a pain trying to police your listings. I probably will consign with them again when I have a lot to go and I just want it gone. My best stuff will probably go to AFF's. The only reason to consider TRR for consignment is they come and pick up the items so you can send a lot at once.
Click to expand...
That's a bummer about the jewelry. Isn't there a clause in their contract to sell for the valuation price?
I do agree they do move through the first round of product you give them quickly and then they have some stuff that sits for weeks. At least that's been my experience with my clothes & shoes.
Have you tried submitting the clothing items to Yoogis? Just a thought.
 
#838
CSamoylov said:
That's a bummer about the jewelry. Isn't there a clause in their contract to sell for the valuation price?
I do agree they do move through the first round of product you give them quickly and then they have some stuff that sits for weeks. At least that's been my experience with my clothes & shoes.
Have you tried submitting the clothing items to Yoogis? Just a thought.
Click to expand...

I haven't sent anything to Yoogis. The only thing that I have ever sent anywhere else was a bag to AFF. The only reason that I went with TRR is that is convenient since they come and pick everything up and I had way too much stuff to start shipping to other places. So for me, it was worth it. I only have a few things left that are sitting but they have sold almost everything. I am okay with it sitting there a bit longer if it means they aren't just giving it away.
 
#840
Everytime I am pissed off with the RealReal and have to send back some junky item that isn't even remotely like the photo I get a mind blowing deal that keeps me happy! Case in point - a brand new, in the box with all the stuff pair of Valentino Rockstud gladiator sandals. Still tagged from Neiman's at $895. Mine for just under $600. YAY!!!!
 
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