Consigning/buying with The Real Real TRR

[KittieKelly]

Yes, it does. (or its the biggest scam on earth ). A friend of mine had it and I couldn't figure out why she was seeing bags I couldn't see...

They should at least make it more obvious lol
But if your friend had it and it looked different than yours then that's proof enough for me

 

[muchstuff]

They should at least make it more obvious lol
But if your friend had it and it looked different than yours then that's proof enough for me

If you want more proof PM me and we can compare, it's just after 4 pm PDT so if there are new bags posted you should see them and I shouldn't!

 

[KittieKelly]

If you want more proof PM me and we can compare, it's just after 4 pm PDT so if there are new bags posted you should see them and I shouldn't!

Haha ok
Give me one second...

 

[pearlsnjeans]

I'm a little wary of TheRealReal since I read a lot of negative reviews about them. I like to eyeball some things but I haven't taken the plunge yet.

 

[MenloPark]

https://www.therealreal.com/returns
Basically they stating that they always right even they will sell you bunny rabbit instead of Chanel bag.

 

[Blueberry1]

Whoops wrong post (delete)

 

[McLoverly]

I just consigned two items with TRR. One item sold the first day they listed it, with a 20% discount applied. My take home will be lower than if I had sold the item myself, but if everything is smooth then I am happy I didn't have to deal with ebay. The other item stayed in received status for over a week and then changed to "not accepted" with the reason listed as damage to some various parts. It's an automatic watch and when shipped, it was working well and in excellent cosmetic condition. I contacted my rep, but haven't received any response. Has anyone had a similar experience? Any advice on how you resolved such an issue?

 

[kml2887]

Does TRR typically do anything special for black friday (in addition to their usual 20% off)?

 

[MyAwesomeFinds]

Does TRR typically do anything special for black friday (in addition to their usual 20% off)?

I think last year they did a tiered site credit promotion, giving $x amount to you in site credit for a future purchase based on how much you spent.

 

[Blueberry1]

I think last year they did a tiered site credit promotion, giving $x amount to you in site credit for a future purchase based on how much you spent.

That’s exactly what they are doing again this year.

 

[loves]

They sent out a package without an address, they only indicated my country and area so now my package can't be released to me. I've sent emails and I hope they respond in time before the package gets sent back and I have to wait for goodness knows how many days/weeks. THIS IS KIND OF RIDICULOUS. First time ever I've ever experienced a website send out a package with NO ADDRESS. Seriously if they don't fix this fast, this is the first and LAST time I am shopping this website.

 

[Chanbal]

They sent out a package without an address, they only indicated my country and area so now my package can't be released to me. I've sent emails and I hope they respond in time before the package gets sent back and I have to wait for goodness knows how many days/weeks. THIS IS KIND OF RIDICULOUS. First time ever I've ever experienced a website send out a package with NO ADDRESS. Seriously if they don't fix this fast, this is the first and LAST time I am shopping this website.

I agree, this is ridiculous! I hope you will be able to get your package, let us know.

 

[loves]

UPS over here has been a champ. They called me (luckily TRR included my ph. number) and got my address, I just had to show my ID that I am who I am for them to release it to me, this morning. Thank goodness this wasn't a case of back and forth package ping pong. Didn't hear from TRR.

 

[CocoGlitter]

I heard they are getting sued by chanel for selling fakes, has anyone else heard this? Is it true?

 

[Blueberry1]

I heard they are getting sued by chanel for selling fakes, has anyone else heard this? Is it true?

I came across this article; it appears that a lawsuit has been filed.

https://wwd.com/business-news/legal/chanel-is-suing-the-realreal-1202911368/