I do buy from TRR but don't sell there. A lot of the US sites won't allow Canadians to sell. Not sure about TRR, I haven't looked into it. Just curious as to how their system works.
Consigning/buying with The Real Real TRR
- Thread starter KPCoppola
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so someone in their management must have thought removing serial codes from all descriptions was a great idea. it's not necessary for any customer to know when that speedy, neverfull, or chanel was made, right?! who came up with this bright idea. every newly listed LV/Chanel bag now says **** for the date code
Wow, just noticed that too. If I were selling one of these bags, I’d be supremely annoyed because I know that buyers won’t even browse these bags without serial codes (I sure wouldn’t!)
it's been about a week now. perhaps something to do with the lawsuit/litigation from Chanel? But they took off LV codes, too.
Even worse, when you buy fine jewelry with a serial number, the valuation document that comes with the jewelry now says ***** instead of the actual serial number! What is the use of the document if it doesn’t link the appraisal and proof of authenticity to the item you purchased?
Watch out for fine jewelry purchases and get them appraised before the return time. I purchased an item for several thousand dollars and unfortunately let the return time elapse because I was overseas. I re consigned the same unworn untouched item in the original TRR packaging and low and behold it was valued at less than half what was on their own valuation document provided with my first purchase and less than half what I paid. Buyer beware.
A very sage warning. Thank you. What a frustrating and wasteful experience.
Even purchases with GIA certifications are not safe, as I purchased an expensive diamond jewelry item from the site earlier this year which came with a GIA certification. It was later discovered to have a chip that must have occurred post-certification and was not disclosed in the appraisal or listing.
This also happened to me with a couple of items. I was too busy and didn't have a chance to return them by the return date, so I re-consigned them for less than half of what I paid for them. When I asked why, I was told that they price items according to their past experiences selling them. Obviously, they sold immediately as prices were ridiculous low. On the other hand, some well used items are priced as if they were new.
Their lack of consistent pricing (and poor descriptions) is annoying, and discourages from consigning or buying with them.i think the ******* we're seeing is b/c they are in litigation with Chanel over authenticity issues. perhaps they are removing serials on all items and replacing with stars in an attempt to ward off future lawsuits from other brands? just a guess. it might be the new new from the real real
Plenty of fakes at The Real Real right now, I estimate about 50% is fake and they know it. Any item in good condition selling for a good price beware! Lots of LV, Manolos, Jimmys, Prada..you name it! Totally easy to spot knock offs, impossible they cannot tell in person when it’s so obvious from the photos.
Total scam!
Total scam!
Many many moons back BabaBebi had commented about this listing on TheRealReal and as of TODAY it is STILL there ... 
I'm not an expert, but this Hermes does't look good.Many many moons back BabaBebi had commented about this listing on TheRealReal and as of TODAY it is STILL there ...
I wonder who is going to pay 6K for it. 
I just received a pair of boots. They smell like the shoes you rent at a bowling alley.
I emailed TRR and they sent a pre-paid label to return them. That is good of them. But I wonder why they use such potent disinfectant versus a more mild smelling disinfectant. I immediately got a headache from the smell.
I emailed TRR and they sent a pre-paid label to return them. That is good of them. But I wonder why they use such potent disinfectant versus a more mild smelling disinfectant. I immediately got a headache from the smell.
Hi all,
I recently bought a Chanel shoulder bag from TRR that I was panicked was fake. Long story short, it was a vintage bag I'd had my eye on for a long time, and one in "excellent" condition showed up on TRR--I snapped it up quickly, and then soon realized there was no info in the general description or condition description about a serial hologram, nor any photos of the serial hologram.
I received the bag yesterday and it did end up having a serial hologram and matching auth card, despite nothing in the descriptions about it. Although I'm still waiting for it to be authenticated via the Auth This Chanel thread (and will update this thread when it is or is not authenticated), just wanted to post here that TRR doesn't seem to put any info about serial holograms in Chanel listings anymore, or at least not in newer listings. Possibly a result of TRR's trademark litigation with Chanel; who knows.
I'm unclear on whether others have had success reaching out to TRR to ask for additional photos/info for an item, but given this new trend of not listing serial info, I'd recommend doing that for Chanel items.
As another aside about TRR--Although the bag was listed as "excellent-no visible signs of wear" condition, it has several marks and significant signs of wear on the interior near the pockets. None of this was in the description. The outside is basically pristine and the interior wear isn't bad enough for me to send it back, but just another story to add to the many on here that their condition opinions are not always accurate.
I recently bought a Chanel shoulder bag from TRR that I was panicked was fake. Long story short, it was a vintage bag I'd had my eye on for a long time, and one in "excellent" condition showed up on TRR--I snapped it up quickly, and then soon realized there was no info in the general description or condition description about a serial hologram, nor any photos of the serial hologram.
I received the bag yesterday and it did end up having a serial hologram and matching auth card, despite nothing in the descriptions about it. Although I'm still waiting for it to be authenticated via the Auth This Chanel thread (and will update this thread when it is or is not authenticated), just wanted to post here that TRR doesn't seem to put any info about serial holograms in Chanel listings anymore, or at least not in newer listings. Possibly a result of TRR's trademark litigation with Chanel; who knows.
I'm unclear on whether others have had success reaching out to TRR to ask for additional photos/info for an item, but given this new trend of not listing serial info, I'd recommend doing that for Chanel items.
As another aside about TRR--Although the bag was listed as "excellent-no visible signs of wear" condition, it has several marks and significant signs of wear on the interior near the pockets. None of this was in the description. The outside is basically pristine and the interior wear isn't bad enough for me to send it back, but just another story to add to the many on here that their condition opinions are not always accurate.