Coach Rehab and Rescue Club
- Thread starter bunnymasseuse
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Morning ladies! I thought you would be interested to know that i called Coach and the rep told me they no longer provide metal tag replacements. Last month I requested a couple tags for some older bags and one was a white bag. They sent a Kaki colored tag. The bag is all white and the tag looks awful -I think anyhow! They also sent a darker brown tag that didn't match the other bag. I called them to ask for metal tags but the Rep. said they don't have those anymore, that they only have mahogany, kaki, and black and they try to match what you have to one of those colors! Is that true or did I get a lazy sales rep?
I have the iPhone app for my phone. I also have the photobucket iphone app. I usually either upload from my phone to photobucket, then when I get on my computer post the pix with the link from photobucket. Occasionally I use the purse forum app to upload the pix directly to the forum.
gallina66 said:Oh that is sadness. I would rather have a metal tag than a mismatched color.
gallina66 it really is sad. Maybe Coach is making way to stop giving out replacement tags altogether? I just don't want a tan tag on my all white bag so guess I'll have to try to find a white one off eBay. :-/
I just called for a couple of tags the other and one of them is for a periwinkle blue bag. I suggested a gold tag to match the hardware and the rep agreed and said that she would indicate my preference with the order. She didn't say anything about no more metal tags.
Oh that is sadness
Maybe that's the idea
The secondary sales market makes them squat.
I see them charging for them eventually. When I started buying Coach bags back in the late '80's, you were guaranteed lifetime repairs for the bag. Coach is all about making money these days, and the free repair went out the window a long time ago.
In terms of what I know about her - she's a US made Pocket Purse...in terms of age, all I really know is that she's from pre-1994 as her registration number is from before year codes and model numbers were included. Beyond that - anyone's guess, I suppose.
And here are the results...
After her Woolite bath, I conditioned her with Leather Therapy oil (I lost count of the number of applications) and once my Emu oil arrived late last week, I added that into the conditioning rotation as well. It was amazing to see the leather transform - it is so thick and supple - has some really 'oomph' to it. She was a thirsty gal.
The dry rot holes. Ahhhh...the dry rot holes. I kept finding more and more tears, splits and holes along the piping and especially in high usage corners. So, I ordered some Leather Filler, figuring I'd probably need to learn sometime!
It's a glue like consistency and dries to a cloudy, whitish color. It's 30% water, so when it dries it shrinks up, necessitating multiple applications. As you'll see from the pics, I really didn't master the art of using it or of smoothing and sanding it. So, don't use my pics as testament to whether it works - the sloppy results are much more a function of the user than the product!! But the holes are filled, which was my main goal - had I been a bit more patient (not one of my strong suits) I'm sure I could have built it up better and gotten it looking nicer.
Once the filler dried, I used one of two methods to cover up the filler. For the more shallow splits and tears, plus the really bad scuffs, I used Kiwi Leather Dye with the sponge applicator. I love this stuff - works amazing - you can see the results of that in the pic of the bottom corner - there was both a crazy deep scuff mark and a dry rot mend on that corner and it's hard to see evidence of either now. I did have a mishap opening the bottle the first time which sent leather dye flying - mostly into my lap (fortunately I was only wearing $15 jeans from Target that day!).
For the deeper holes, I used thick black acrylic paint mixed with Cadillac conditioner to cover the repairs. I bought a matte black, but you can still see the 'shine' of the paint on those repairs. Having read some earlier posts, had I 'texturized' it a bit more, it probably would have helped with that shine factor.
The inside of this little gal is so soft and lush now - clean as a whistle.
So, she's far from perfect, but I think I've patched her up enough that she still has some good years left in her. She's the perfect little cross body bag, and I'm sure she'll be accompanying me on many bag hunting expeditions at local thrift shops in the future!
Great job! How many do you have waiting to do?
katev said:
Really Katev? I wonder if I got a lazy rep? I asked her what we do with a white bag that we can't get tags to match. She repeated that they have those certain colors and they send the one they think will look best. And that people just like to have tags on their bags. Grrrr! Gonna call again tomorrow!
I'm still puzzled at the cards with the ones they couldn't match though. Do they send those with the metal tags too?
I don't know, I will have to see what they send me. I have gotten those "couldn't match" cards when they have sent a metal tag because they didn't have a good match for the original tag that came on the bag.
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