Coach Factory Online Sale Discussion Thread

Daisy22

O.G.
Nov 3, 2008
986
1,045
They shipped me a coat without a shipping receipt or return label. Can I call CS and get those - I'm not sure I want to keep the coat.
 

Alexa5

Member
Nov 2, 2011
5,060
15,998
They shipped me a coat without a shipping receipt or return label. Can I call CS and get those - I'm not sure I want to keep the coat.
The advantage to that is sometimes they will send you a free shipping label. Otherwise they would just tell you the address since the label they usually send doesn’t cover shipping. And they will also suggest writing down your order number, etc to put in the box.
 
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J9MKlover

Member
Jan 23, 2013
631
502
New Jersey
On the topic of resellers, I do think a lot of them do make a huge profit, which is exactly why they charge so much for their hard to find items. Some sell quickly, and some take a while, but many of those sellers do eventually sell at the high rate, which is why they do it. I don't personally have the patience for it, but I am impressed with their ability to not give in and just sell the item at a lower price. lol. I know I have spent too much on some items, but I get tired of looking for items on my list and sometimes just give in and pay the price, and forget about it. The bargains are hard to find sometimes--it is a matter of looking at the right site at the right time.
Yes! They have the patience for the long game and it’s quite impressive! I guess they deserve the profit then ha! Well I make me feel a lil better about my Parker purchase smh.
 
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J9MKlover

Member
Jan 23, 2013
631
502
New Jersey
They shipped me a coat without a shipping receipt or return label. Can I call CS and get those - I'm not sure I want to keep the coat.
They can definitely email you another shipping label and I’m sure there is some type of receipt they can send as well. Man they are messing up lately huh?
 
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VSOP

O.G.
Dec 8, 2010
1,575
977
They shipped me a coat without a shipping receipt or return label. Can I call CS and get those - I'm not sure I want to keep the coat.
When this happened to me, they told me to print out the order from my order history as the receipt. And since nothing was wrong with my item, I would have to pay for shipping.
 
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hotstar16

O.G.
Apr 11, 2006
737
152
When this happened to me, they told me to print out the order from my order history as the receipt. And since nothing was wrong with my item, I would have to pay for shipping.
Agreed - same happened here. They claimed they could not send a label or any paperwork.
 
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J9MKlover

Member
Jan 23, 2013
631
502
New Jersey
Agreed - same happened here. They claimed they could not send a label or any paperwork.
Ah. I’m glad you guys commented. My experience was different bc I had a damaged item and received a free return label. I figured that if they could do that, then they could reprint/send a regular return label. This is why we should never assume smh.
 

amberquamme

Member
Jan 30, 2021
38
195
Anybody returning a cerise cashin tote from the last big drop of them? I didn't grab one then now I really regret it!