I think because it is a new warehouse? I am guessing they just haven't worked out the kinks. Everything used to come from FL, and then they started having some come from CA occasionally, and now I guess NV. I hope they figure it out as it is stressful waiting.
Coach Factory Online Sale Discussion Thread
- Thread starter greenpixie
- Start date
I got the cat bucket and the horse and carriage wristlet from the Halloween collection. The cat bucket is surprisingly nicer than I thought it would be!
I completely missed the mummy charm! So cute! I hope you do see movement soon, that’s so odd and frustratingYes I was so excited to order 2 Halloween zip pouches (one for my me and one for my mom’s birthday) and one mummy bear charm (so adorable!) on Oct 1st but they still haven’t shipped.I reached out to them twice and was told they should ship “soon” but no luck yet. Apparently they’re coming from NV and there’s some issue there they’re trying to figure out. Meanwhile all my items are sold out now and I’m just hoping they ship eventually.
I checked here wondering if anyone else was having a problem receiving their orders too.
fwiw I did order the other 2 bear charms and got a processing email, so fingers crossed. The cat bucket!! I was dying over that and the crossbody. I’m glad it turned out well in person, it’s adorable! I hope to see pics of it out and about
Love the new Disney collection! Everything is so cute. I ended up getting this sling bag since I am now a big fan of this style after carrying my Adidas one for a week.
Customer service was so wonderful and manually applied the $20 off $150 code for my order, too (you have to call them or place the order first then live chat can manually add the code in)! Can't wait to see my bag.
Customer service was so wonderful and manually applied the $20 off $150 code for my order, too (you have to call them or place the order first then live chat can manually add the code in)! Can't wait to see my bag.
I’m using mine as an actual Halloween decoration- just gotta fill it with candyI completely missed the mummy charm! So cute! I hope you do see movement soon, that’s so odd and frustrating
The cat bucket!! I was dying over that and the crossbody. I’m glad it turned out well in person, it’s adorable! I hope to see pics of it out and about
Hi Everyone!
In the past I have only purchased Coach outlet items from an actual store. Last week I found a Rowan Satchel I wanted at coachoutlet.com so I purchased it online and had it shipped. The very next day I noticed it dropped in price on the coachoutlet site by $40 less. I emailed Coach Customer Service to ask does this happen a lot, etc.... kinda crummy I paid $40 more the day before. They wrote back and said they don't do price adjustments because they offer low prices already. Is this right? I wasn't asking them to match a price, I was just curious how often they drop their own prices on their own site like that.
Thank you!
In the past I have only purchased Coach outlet items from an actual store. Last week I found a Rowan Satchel I wanted at coachoutlet.com so I purchased it online and had it shipped. The very next day I noticed it dropped in price on the coachoutlet site by $40 less. I emailed Coach Customer Service to ask does this happen a lot, etc.... kinda crummy I paid $40 more the day before. They wrote back and said they don't do price adjustments because they offer low prices already. Is this right? I wasn't asking them to match a price, I was just curious how often they drop their own prices on their own site like that.
Thank you!
That site doesn't typically do price adjustments. Occasionally people get lucky, but I think because they do change their prices so often they went with that policy to avoid the hassle of doing it so often. Retail Coach will do it within 10 or 14 days, I can't remember which, but outlet doesn't typically.
The only thing you can do is buy another one at the lower price and return the higher priced one.