Since this is the Coach factory thread, let’s make this simple and not confusing, stick to what we need to know when we buy a bag from the Coach Factory online sale (FOS) or Coach outlet store:
So we purchased a bag, regardless of what style or materials used, refer to the creed sewn inside the bag (not the paper price tag or style number used for found orders):
Bag purchased has a F in the inside creed:
1. This was manufactured to sell ONLY at the outlet, this bag will not ever be at the retail/boutique. The style may be in the Coach retail store/online BUT that F in the creed will always designate this bag as a Made for Factory bag.
2. For resellers: this bag cannot be described as a retail bag because of the F in the creed. Even if the bag looks exactly like a retail bag, that F creed makes it a made for factory/outlet bag. A buyer could open a fraud/not as described bag claim if it’s claimed as a retail bag.
3. Returning/exchanging this bag: this can only be done at the Coach Outlet stores or via Coach Factory Online. **** the Retail Coach at one time could mail out the outlet bag for you but that, I believe, is not possible now, always refer to your receipt for more information . As always, Coach’s return policies seem to change.
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Bag purchased has NO F in the creed:
1. This bag was manufactured for sale in the Coach retail store. It either came from the retail where it didn’t sell and sent to the outlet store for discounted sale or it came from the retail surplus inventory at the warehouse (Jacksonville, FL). These bags are referred as Coach reserve or deletes at the outlet/FOS. This bag will always be designated or authenticated as a retail bag. *****but look at the creed! This is where it gets muddy, some bags are advertised on the FOS or placed at the outlet stores with signs indicating as retail bags but we have seen some with that F placed in the creed. We have seen this in some of these recent styles : Nomad(Mae), Rogue shoulder bags, Rogue 17, Dinky, Swagger, Drifter, Cooper. Why does Coach do this? Who knows??? Just to keep us crazy!
2. For resellers: regardless of where this bag was originally purchased (retail or FOS/outlet), this bag can be described and advertised as a retail bag because there is no F in the creed.
This is where that F plays an important part for the market. The no F creed may make this bag more valuable or thought of as higher quality.
3. Returns/exchanges: Retail bags can be exchange/returned at the Coach stores but if it was purchased at the outlet/FOS, you have to go thru there. **again check your receipt for more details.
DISCLAIMER: this is what is known now, as we have all learned in the past years, Coach has fun with us in changing their sale tactics.
If you are buying a bag and you are not sure if it’s a real, fake, retail or outlet bag, head over to the Authenticate This Coach Thread. The crew over there are rock stars! They know their stuff!
Hope this helps streamline our discussions.... now let’s get back to shopping or for some of us, head over to the Involuntary Ban Thread to try not to shop!
