Chanel’s Rise & STALL: Defects, Difficulties & Deflection (formerly the 19 tote saga thread)

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1. Chanel and Hermes are actually doing really well in their sales numbers. Much of this has to do with China
2. I am of the minority opinion that chanel quality has not really decreased as dramatically as many on the forum allege. I’ve owned bags since 1990, and purchased them since about 2001. Vintage is considered better quality bc there were fewer bags in production; women who owned them didn’t use them everyday; and, they weren’t subject to microscopic examination. I personally prefer lambskin to caviar, and think it gets better with age. In 1990, I had to take a mini belt bag to chanel repair maybe five times bc the clasp kept breaking under the weight of the empty bag. Chanel finally had to Herry rig a solution for me. This perhaps adversely colored my view re chanel quality.
3. obviously there are some bags that are terrible, made with bonded leather etc. I used to like the bags lined in fabric (seasonals) bc they were lighter. I don’t think chanel bags are particularly high quality compared to some of the hand stitched ones at Hermes and compared to the ones hand made by smaller artisan shops. Chanel bags are machine stitched in assembly line, in Italian factories. But, I do think the indignation over quality has sky rocketed bc prices have reached the stratosphere. Re tanner leatherstein, I’m not sure how many big brands would pass his tests.
4. I believe there are articles re Chanel and Hermes articficially restricting production to keep demand and value high
5. Chanel markets to influencers IMO to drive aspirational sales to younger customers. They sell cosmetics and other first floor merchandise to customers who cannot afford or who do not wish to spend for a bag or RTW. And chanel beauty is an enormous business bc even in recession, there will be people who don’t want to spend for a bag who will buy a nail polish or fragrance or some such.
6. chanel stopping production of items with exotics or fur IMO is white washing. Z they get the credit for being more PC and they are pushing up the price point of textile and synthetic bags. I think it might als9 be possible that chanel didnt have as much access to top quality hides or sources for fur, but I’m just guessing here. My chanel SA has said to me that chanel now thinks their shearling or boucle is like fur (And prices it accordingly). Having said that there are some great deals on exotic chanel bags at resale.
note: in a recent article in financial times re chanel not looking to IPO, one factoid stood out for me. 2% of Chanel’s top clients account for 40% of sales revenue. Chanel is predominantly a fashion house. fashion houses consider bags as accessories, and not as important as RTW. Chanel simply doesn’t care as much about satisfying their bag clients. Although there is a quota for bags, I have Been told that exceptions are made for VVIPs. It’s very unlikely that a perosn who buys chanel RTW season after season would be limited to two bags.

there are many threads that touch upon all of your questions. Like this one

IMO, if you really want a chanel bag, go for it. Hermes and chanel tend to hold value better than other choices.
if you buy reseller, get it authenticated; buy from a reputable reseller that accepts returns; pay with PayPal backed with Amex; and choose carefully. The CF holds better value than the reissue. But I am a reissue person. The mini may still be relatively well priced. Other brands have lovely bags. I also recommend the loewe mini puzzle.

Other TPFers are very well versed on current chanel bags. I would recommend reading posts by @nat74 and @jimmyshoogirl. If you want to be thoroughly disenchanted with many big brands, @TraceySH is intimately familiar with all of them, esp. chanel. The search function can be useful here too. Good luck And happy shopping!

ETA: I’ve had outstanding luck with bags like the striped metallic from years ago and the so black mini chevron reissue. I’m not easy on my bags, but others have had terrible misfortune. I adore a micro stingray boy bag that I picked up at resale for a reasonable price. so this is simply JMO.

Also, chanel is simply really big business. Arguably premier brands that are this big cannot, by definition, create truly luxurious product. They have to pay for big advertising campaigns and expensive boutiques. :smile: I love some chanel items (mainly RTW) but I doubt that I would spend 10K for a bag today. Chanel jewelry, a diamond ring, at the boutique, costs less than a CF or a jacket. I found that to be somewhat crazy. here’s a pic I took trying on the ring with some girlfriends. It was under 10K USD and more sparklyIRL than in my crappy pic. ( incidentally my SA also thought that was somewhat remarkable too)

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@880 thank you for tagging and thinking of me but respectfully there are way more well-versed Chanel lovers than I. I can't be mentioned in the same sentence @nat74 :shocked:

I am with you in that I have not experienced the decline in quality as others have. I started buying again in 2018. Stopped and then started again in 2020 before that my last Chanel was 2015. Now I am starting to slow down again lol. Not because of quality but because I am a streaky buyer!
 
I’ve seen some serious quality issues in the last couple years, but I also find bags that don’t have any flaws as well. I just got a WOC that was gorgeous and my other Chanel bags are, to me, perfect. I think there’s more than enough that don’t have defects/QC issues to find if one wants to really look for a bag.

The quota is kind of foggy. Sometimes it’s applied, sometimes not. Sometimes all you need is to have a family member w another acct. All in all, for every Chanel with a defect there are 5 that are wonderful. I’m pickier than I used to be, and will not sacrifice quality, but so far (mostly) so good.
 
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The bags being made now are more manufactured, more machine made. They are made of mostly bonded leather; the stitching is done by machine, and you won't see flaws in the bonded man made material. Bonded leather however is prone to tearing with fluffy bits showing underneath. Some of the prior flaws might also be considered one of a kind processes are gone... things like marks in the leather skin. Depends what you think quality is. I miss the pre 2018 bags that were quality and were reasonably priced compared to Hermes. The stores now have alot of inventory unless the bag is a hot item like the mini 22 with pearls. Before we lost Karl there was an imagination and story to the creations. Now the bags are just being churned out one after another without much differentiation.
 
Chanel and Hermes have occasionally incorporated materials like PU (polyurethane) and PVC in select vintage designs, although this is not a common practice for them. However, Chanel has faced criticism for this approach more frequently. Hermes, on the other hand, has utilized plastic leather/nylons, PVC, PU (Polyurethane), Polyamide on older models, and recently vegan leather.


In the past, luxury fashion houses often made adjustments to their designs to offer more affordable alternatives for customers who couldn't afford the original models. This was particularly true when these brands were not as established as they are today and
aimed to appeal to a wider range of buyers. By employing this strategy, they were able to reach a broader audience while still upholding their brand image.


Chanel has shifted away from using PU linings in their bags, except in cases where vinyl, beach, or PU/PVC, etc bags are involved.


By law in many countries, these specific details are required to be included in their product coding standards, registration requirements, or labeling to
ensure consumer protection since the use of synthetic materials may not be acceptable to certain consumers. So Chanel DOES NOT HIDE THE MATERIALS THEY USE. All of Chanel's timeless pieces and revolving styles are lined with genuine leather.


The showcased bag is an authentic Chanel item, although there is an original version of this piece that features a fully calfskin lining.
(I am sure you all know any mention of Chanel+negatively tends to generate significant attention and interest from viewers.)
 
I returned my first Chanel bag. A 22 pink bag because of peeling leather. I ended up buying two WOCs with my credit. And then just yesterday I found one of my WOCs is peeling I took it to the the store and they are sending it to Montreal to get looked at.

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That is such a bummer. I'm sorry your bags are defective!
 
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I returned my first Chanel bag. A 22 pink bag because of peeling leather. I ended up buying two WOCs with my credit. And then just yesterday I found one of my WOCs is peeling I took it to the the store and they are sending it to Montreal to get looked at.

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Eek this is terrible :( I’m so sorry I hope they are able to replace it for you with a non peeling one!
 
Eek this is terrible :sad: I’m so sorry I hope they are able to replace it for you with a non peeling one!
Thank you. I hope so too. I purchased a black WOC at the same time and used it less than the pink one and it is fine

Was the peeling WOC the same material as your pink 22?
I’m not sure. The Chanel 22 is quite a bit softer than the caviar leather on the WOC. The Chanel 22 was peeling where the chains rub.

Let us know what they say
They seemed to take it seriously. They said they could tell that I had hardly used the bag and had kept it in good condition. Other than that spot it is in perfect condition. I was glad they didn’t try to blame me in some way.
 
Here is my black WOC that I purchased at the same time as the pink one and I’ve used it quite a bit with no signs of wear. It seems like a great piece. I’m nervous of the Chanel coloured pieces now. They seem to have some sort of coloured coating that peels off easily I don’t post on here much but I learn so much from this forum. Thanks all for your shares and support. image.jpg
 
I am so sad. My husband brought this for me from Japan. The flap is far too even. On top of that the packaging was awful. The purse was not stuffed and no felt protector was included. Although the local Chanel Boutique has done everything they can to make it right it has overall it has not been a good experience. I must say my heart is a little bit broken.

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