Chanel’s Rise & STALL: Defects, Difficulties & Deflection (formerly the 19 tote saga thread)

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Thank you for sharing your knowledge. I’ve enjoyed reading your posts so much. Your mom sounds like a boss and I am imagining her walking in those private rooms showing those well dressed ladies the latest collections. Did she also have to hold a number? ;)
You’re very sweet. My mom was indeed a boss. I miss her every minute of every day.
 
I think that's a pretty good stab at the percentages....I think the cosmetics/ beauty segment more than outweighs ALL of fashion...

Are we talking gross revenue or quantity of sales?

I've completely neglected fragrance as well, which is also big business. Of course there is also Haute Couture, but I highly doubt that this category makes up for say even 5% of the company's gross revenue, even though it is arguably the most important category for the company to keep as a means to an end (aka marketing to drive sales of other categories and brand image, prestige and influence).
 
I happened to talk to one of my SA's today when making another purchase and she told me there are lots of 22 and 19 tote bags being returned for quality issues and fear of quality issues. Apparently another YouTuber is having more problems with her 22. I don't watch this YouTuber really but I know she first discovered problems with her bag several weeks ago. I'm sure she will be taken care of especially because she posts alot of content but as of now she is not too sure what will happen.

 
I happened to talk to one of my SA's today when making another purchase and she told me there are lots of 22 and 19 tote bags being returned for quality issues and fear of quality issues. Apparently another YouTuber is having more problems with her 22. I don't watch this YouTuber really but I know she first discovered problems with her bag several weeks ago. I'm sure she will be taken care of especially because she posts alot of content but as of now she is not too sure what will happen.


I cannot believe they told her to wear it, and would refund it if any issues came up. And now they are sending it off to be investigated?? Maybe best case scenario she gets a credit? That’s not right. I saw the first video & she clearly reached out to them to gauge if she should just return before any issues came up. They totally didn’t stand by what they said. Very disappointing.
 
@ntntgo please DM me. As a long time client also, I think you would enjoy attending a private event I am going to.
That is so kind. I will DM you. It will depend on where you live & the date. I’m leaving for Europe 1 Sept.
I‘d be happy to return the favor. I was invited to the shoe in Miami which is be happy to have a guest or 2:
 
I cannot believe they told her to wear it, and would refund it if any issues came up. And now they are sending it off to be investigated?? Maybe best case scenario she gets a credit? That’s not right. I saw the first video & she clearly reached out to them to gauge if she should just return before any issues came up. They totally didn’t stand by what they said. Very disappointing.
Well I asked my SA if I had any cracking or peeling would I be able to return and she told me no, it would need to go thru repairs, so I passed. I hated to leave that Rose Gold 22 behind it was so pretty, but I did not want to deal with a bag being sent to repair.
 
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You’re definitely entitled to your opinion. The last few years I’ve purchased a Cocodile Gabrielle, mini caviar with top handle, a few backpacks, a couple 19’s in goatskin, a seasonal flap, a WOC. All are incredibly well made and I didn’t have to look through several (meaning more than 2 to 3), often not even having a choice to choose, which is drastically different from my experience purchasing 5 years ago. I have also heard SA’s and influencers talking about noticeable quality with these bags as well.

I’ve seen vintage Chanel bags made incredibly well, and I’ve also seen some with cheap interior linings that many of us would never find acceptable today.

We all have different experiences but I’ve actually noticed improved quality with many bags.
Crocodile embossed. Not crocodile. Big difference
 
Crocodile embossed. Not crocodile. Big difference
I never said crocodile. Reread my comment. I love how you think I don’t know the difference between a crocodile and crocodile embossed bag. And how you correct me on it as if you’re certain you’re right.

The name for the bag is a Cocodile Gabrielle. But thanks for the failed correction attempt on a bag I own.
 
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My completely uneducated, uninformed guestimate ball park would be that Chanel's sales is composed of:

60% handbags
20% fashion (ready-to-wear and shoes)
14% SLGs + costume jewellery
5% watches & fine jewellery
1% high jewellery

Of course this excludes CHANEL Beauty, about which I know nothing.
Interesting! Mind sharing any source of information used for this guesstimate?
 
I never said crocodile. Reread my comment. I love how you think I don’t know the difference between a crocodile and crocodile embossed bag. And how you correct me on it as if you’re certain you’re right.

The name for the bag is a Cocodile Gabrielle. But thanks for the failed correction attempt on a bag I own.
@bagsaremyjam , I didn’t read any animus directed to you in the subsequent croc clarification. I did get some valuable info from it. Even assuming bad intent, it’s more constructive to the thread continuation to ignore rather than respond like above.

I reread your original post several times, and i incorrectly assumed real crocodile and some autocorrect issue. I was going to google the year when chanel ceased using exotics. (I thought perhaps your Gabrielle dated from that year. It never occurred to me that chanel would use croc embossed leather bc my SA laughed when I said I wanted a stingray bag, and she joked textile is now Chanel’s exotic.

when I googled cocodile, I got many references to croc Gabrielle that was made with cocodile croc embossed leather. ( google didn’t pull up any direct chanel copy for the bag) so to the casual reader, chanel is described as calling its embossed leather cocodile ,not the bag. Regardless, Chanel is being more disingenuous than tongue in cheek here. JMO. I clearly won’t stop buying the brand.

here are two pieces dated 03A that are fabric croc embossed, and more tongue in cheek than disingenuous. No true ambiguity except a faux effect bc the material is not leather. As I typed this, I wish that chanel had chosen a toile, canvas or hard wearing fabric of some kind for the 19 tote or the 22 rather than a problematic leather. The price could have remained the same, as evidenced by past bags. Or even the dior tapestry.

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Been watching/lurking in this thread for a little while now, just wanted to say this is wild lol. Thank you to Tracey for sharing these experiences with us and saving us the $5k+ on the 19 tote and the 22 by showing us and informing us of just how poorly they wear out. I don’t mind my leather being heavily treated as natural leathers (such as Hermes leathers) can be difficult to integrate into daily life all of the time I.e. snow, rain, sleet where I live, but with that I expect a high level of durability- the kind you’d get from caviar, not peeling like in the first photos. In this sense, I feel the brand is getting a little too rich for my blood, personally and will definitely avoid those 2 models like the plague and instead buy something else like a preowned Jypsiere instead

PS- I will say that the regular flap version of the 19 still looks good and i love the fact that she poured all sorts of craziness over it and it still held up well, makes me almost want to buy one in the future (when it becomes a good preloved bargain of course) :P
 
I never said crocodile. Reread my comment. I love how you think I don’t know the difference between a crocodile and crocodile embossed bag. And how you correct me on it as if you’re certain you’re right.

The name for the bag is a Cocodile Gabrielle. But thanks for the failed correction attempt on a bag I own.
Why are you just looking to argue? I was clarifying as there are several people on this thread who likely didn’t know that you meant that is was crocodile embossed. Even someone as seasoned a buyer as @880 looked it up to see when the exotics were discontinued as even she was confused by the description, and she clearly has a vast collection.
By the way, if your intention was to use the actual name of the bag, it is was called “Croc Embossed Calfskin Hobo with Logo Strap”. Just to be clear.
I have been very respectful to everyone including you, while I have watched you just rip in to people. I’m unclear as to why you‘re so angry at everyone that doesn’t agree with you.
If this thread is so upsetting to you then you should just not be involved in it. I’ve left many threads over the years that infuriated me but, I never treated people the way you have on this thread.
I have avoided you as best I could on this thread as I didn’t feel that it was constructive to argue with someone who is just on here to argue.
My comment was a clarification, not a jab at you. We are supposed to be a community on TPF that is being helpful, supportive and above all, respectful.
You attacking me only makes you look bad, not me.
 
@bagsaremyjam , I didn’t read any animus directed to you in the subsequent croc clarification. I did get some valuable info from it. Even assuming bad intent, it’s more constructive to the thread continuation to ignore rather than respond like above.

I reread your original post several times, and i incorrectly assumed real crocodile and some autocorrect issue. I was going to google the year when chanel ceased using exotics. (I thought perhaps your Gabrielle dated from that year. It never occurred to me that chanel would use croc embossed leather bc my SA laughed when I said I wanted a stingray bag, and she joked textile is now Chanel’s exotic.

when I googled cocodile, I got many references to croc Gabrielle that was made with cocodile croc embossed leather. ( google didn’t pull up any direct chanel copy for the bag) so to the casual reader, chanel is described as calling its embossed leather cocodile ,not the bag. Regardless, Chanel is being more disingenuous than tongue in cheek here. JMO. I clearly won’t stop buying the brand.

here are two pieces dated 03A that are fabric croc embossed, and more tongue in cheek than disingenuous. No true ambiguity except a faux effect bc the material is not leather. As I typed this, I wish that chanel had chosen a toile, canvas or hard wearing fabric of some kind for the 19 tote or the 22 rather than a problematic leather. The price could have remained the same, as evidenced by past bags. Or even the dior tapestry.

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You are 100% correct and thank you for sharing your beautiful pieces. The clothes were so much better quality back then.
Also, and I know that you know this so this is for others, Chanel only used alligator and called it crocodile until they were questioned.
I bought a beautiful grey “crocodile” jumbo some years ago at a hefty price, only to find out that it was alligator. I kept it for a bit then sold it. It was beautiful and my Camillia advisor did answer me truthfully when I questioned whether it was actually crocodile but if I’m paying for crocodile, I want actual crocodile as is on my Birkins.
 
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